What does NS do instead of replying to this problem/feedback? Promoting some bs nitro squares. And before you say, we addressed this buy posting https://blog.nitrogensports.eu/sports/how-rollovers-work/ . No this is no explanation as this blog addresses how to rollover BONUS money. Explain how this rule would ever stand? Deposit 100 and the have to rollover EVERY win? So if the player does not lose he can NEVER withdraw ALL OF HIS WINNINGS? Do the math, thats exactly what you say. Best support in the world. Good luck losing more and more players. PS: 3 year customer here and I have withdrawn all my money now until this is resolved. To clarify, players only need to play the remaining win not every win. The bottom line, players need to complete a full rollover of the deposited amount before being able to withdraw. Hopefully this clarifies your concerns. Don't hesitate to contact us or our support team for any assistance needed. -Kevin |
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Hello! To everyone, for further clarification with our rollover requirements, you can read our guide on this blog post and don't hesitate to contact us via support email for any assistance. Thanks!
Is there any update concerning Oberliga Germany Bets? You offered everything before the relaunch and now its deleted...
Hi Blogab, we are offering Oberliga Germany lines at the moment. Please view the lines on Soccer > Germany. Thanks. -Kevin Hey, yeah thanks. But this is only Oberliga Westfalen....its just one of around 20 leagues in this division. Hi Blogab, I will forward this to our lines manager as a request. -Kevin |
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Does someone here (preferably nitrogen officials) want to explain to me this new god awful rollover requirement?
If you deposit 0.01 BTC, bet for 0.01BTC and then win you are not allowed to withdraw because there is a rollover on the entire deposit (even though you bet the entire deposit).
Am I missing something here or are these new rules just botched?
Hi! Can you PM me your Nitro ID so we can investigate further? The 1x rollover rule, to clarify, players need to completely rollover the deposited amount before being able to withdraw. If player deposits $100 and bets it all, winning $50, the player still needs to play the $50 before being able to withdraw. Please let us know if you need further clarification. @Nitrogensports
Is there any update concerning Oberliga Germany Bets? You offered everything before the relaunch and now its deleted...
Hi Blogab, we are offering Oberliga Germany lines at the moment. Please view the lines on Soccer > Germany. Thanks. -Kevin |
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Hi hold-coins! As I clarified on your thread, as part of the rules the declaration of winners will follow as such: we set it up squares as AWAY TEAM vs HOME TEAM but the grading and the winning squares will be automatically winning team/higher scoring team-losing team/lower scoring team. This is included in the contests terms and condition and has been ran this way from the start. Please let us know if you need assistance or clarifications.
-Kevin
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Hello, to be more clear, we set it up squares as AWAY TEAM vs HOME TEAM but the grading and the winning squares will be automatically winning team/higher scoring team-losing team/lower scoring team. We have been doing Nitro Squares like this from the start. To be more specific on declaration of winners of Nitro Squares as part of the rules:- The winning square will be the last digits of the final scores of the two teams involved in a particular game.
The winning team’s last digit in their final score will be the first number and the losing team’s last digit in their final score will be the second number in the winning square.
Example: The final score in a Memphis Grizzlies vs. Los Angeles Lakers game is Grizzlies 105, Lakers 91. The winning combination for this particular game/example would be 5-1, which means entries under 5-1 will be declared the winners.
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Hi I also would like to add some words about the relaunch.
The live betting is a great improvement but in general the soccer offer has reduced significantly. And also, could you please offer asian total lines like over 3 and so on. At the old Nitro you were offering like over3, over 3,5, over 4 and so on. Right now there is just over 2,5 and sometimes 3,5. Also I would like to see more German Regional liga games. You just offer Regionalliga north and west but no south.
Hi cioGS. I forwarded your requests to our lines team. Don't hesititate to contact us if you need any assistance or lines requests! Thanks, Kevin |
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