As far as is discoverable, these guys may be a bunch of Bulgarians and what are you going to do about that with lawyers?
Unfortunately, your funds are at their mercy.
In CoinDesk's defense, last year enough of us made a stink that they put out an article wondering why BTC-e were rumored to be screwing folks.
Eventually they responded, although semi-anonymously

click on 'show ratings', review their trust settings, add yours to the mix. This has been going on for a long time.


https://bitcointalk.org/index.php?action=trust;u=33012

I've just been keeping ssh sessions open on each system.
At first I was going to go further into it, but ended up just relying on this as it works fine and gives the same info
you get from the web page.
Do something like this ( your mileage may vary, work it through) to get a 15 sec snapshot:

while :;do php-cgi /var/www/status_frame.php|sed -e 's/<tr>/\n/g;s/<t[h,d]>/  /g;s/<[^>]*>//g;s/^.*pted //;s/y\t*/y\n/'|grep .|tail -n 16;sleep 15;echo;rm /tmp/sess_*;done


So at a glance you can see what's up with each one. Be sure to 'rm' the session file which shows up in /tmp.
I also set up a cron job to see if the things get stuck, reboot them.

Depending on your number of screens, ten might be a lot, maybe you'd want to curl/wget and collate like that instead.
Also, seems like there was a guy who made some sort of software for these, but I haven't looked into it. I saw it on one of these
forums long ago.

I see BTC-e is still failing to treat its customers properly. DO NOT do business of any type with BTC-e!

have you ever received your money? it is now 1 month after your last post

p.s. DO NOT FLIP THE POWER CABLES ON YOUR MINER UNLESS YOU FLIP THEM ON THE PSU TO MATCH WHAT YOU DID ON THE BOARDS. POS SHOULD NEVER BE HOOKED TO NEG. THATS JUST COMMON SENSE. EVEN IF YOUR ...[/quote]

How does one determine which lead is pos and which neg on the mining board and the PSU breakout board.
Do you mean the pics of the Terraminer interior? The problem is, I have seen different TMs with the pos lead (black wire) in BOTH positions, so a picture alone without data as to where it goes and why is a possible accident, unless you can hook the leads up to either post. Thanks for the input though.
[/quote]


On mine, top-off and viewed down into the case, the blacks are the top-most of each pair on the power supply mounts. I checked the lower set to be sure, they are set up the same, so Black-Red / Black-Red from top to bottom. Which is not a definitive answer, of course, but that is what I see.  So, on mine, Blacks ( topmost of each pair on PS ) are attached to the posts closest to the centers of each board, Reds are attached to the posts closest to the board-edges.

ah, I see, it was I who misunderstood. 
I do not know the answer to your question as I do not know how they convert into USD. 

Well, it sounds like you do not have 5000USD in your btc-e account.

What you may have is an unverified account with btc-e AND you are missing 5000USD which should be, in your mind, credited
to your btc-e account.

You should read back through this forum, you may or may not experience some trouble, and you will be able to answer your question:
>Do they have good customer service?

good luck.

First -  This thread is my soap opera, as someone said earlier, "...the train-wreck you can't quit watching...."; but the odds that AMT is going to vanish w/ people's cash
are decreasing as time passes. After they made the effort to answer about 8-9 of my questions earlier
 I too began to think they are just poor at managing relationships, that they are going to deliver.  Something, sometime.

Second - ( TROLL != SKEPTIC ) 
Third - ( TROLL != "anyone who disagrees w/ you" )

Fourth - the people who have been labeled 'TROLLS' were attempting to vet AMT so as to minimize the number of naive people who lost money
to a new, unknown, trash-talking company with poor comm skills and questionable claims.
Which is what it looks like when your community asks questions, ideally, the skeptics emerge for the benefit of the community.

There has been NO REASON to trust AMT and a lot of reasons,
both historical to this business and specific to the AMT instance, to distrust them. 

Most of us want them to succeed, but they don't succeed unless their clients are happy. 
All the pointless shit-talking is amazing when we are all on the same side here, ultimately.


Lastly : 
AMT - Once in my life I worked for a shipping company.
 Duct tape is -not- to be used, it splits along the thread lines.
 Use clear, 2"+ packing tape and stretch it along the seams of the boxes as you
seal it so it slightly compresses the seam. And wrap it in a continuous strip around the box.

Then pick the box up and dropkick it across the room.

If the miner did not survive,
->you<- did not pack it properly.

Start over, pack as before, then insert into another, larger box with packing material encapsulating
it on all 6 sides, including the bottom and top. Seal as before, including enough peanuts that, when the
box is compressed, the internal box is under pressure from the external setup.

Then purchase enough insurance on the parcel to cover the cost of a complete loss,
 +overhead for how pissed off your customer will be,
 + plus the time and money it will take you to re-do the whole thing
 + enough to make it all worth your while.
 
The amount may make the miner eligible for high value status within their system,
which may mean it will survive guys like I used to be. 
Guys who run over CRT monitors w/ semi's just to hear them *pop*
This is how it works. Based on the pix posted by biomech, you are lucky if every unit does not show up like Kanduras'.   

Lizard - ya, I was eventually credited... but it took a month, there was no explanation, all intermediate banks disavowed holding things up, Mayzus included, I provided all the
docs etc, opened tickets etc... and that month happened to be when btc went from <200 to 1200.
I lost a *lot* due to them.
 
The only thing we can really do is continue to point out, wherever possible, that these people systematically screw their customers,
 and lodge complaints here:

https://bitcointalk.org/index.php?action=trust;u=33012

Registered complaints go back a few months now.  Anyone who reads this and feels like they are getting screwed needs to go there and write it up so people can see
without necessarily having to read this whole thread.
Anyone who finally gets their money should also speak up about it.
The pattern is quite clear by now, and ongoing.

Mike - read back through this forum, I think someone mentioned that the skype account is not really belonging to btc-e. I would not deposit those coins, sounds like you may be about to get ripped off.

Nothing changes over at BTC-e as they are still screwing people on a rotating basis.
read through some of the end of this thread:

https://bitcointalk.org/index.php?topic=40889.1720

Even if your deposit is credited to your BTC-e account you may be penalized for no apparent reason.
You want to wait 3 months for a resolution as to where your money went? And get no explanation,
just missing funds or locked account etc.? Read what goes on in that thread and educate yourself
BEFORE you are lured in to BTC-e by the CONSISTENTLY LOW PRICES.
Ask yourself why they are consistently lower than any other exchange, even though they are
one of the largest by volume. TO LURE in NEW MONEY.
You might not want it to be yours...

Well I have been scammed by them. I lost a *lot* due to their policies of holding people's money, dropping support tickets after VERY short periods of time,
failing to xfer coins out after transactions have been initiated, blaming intermediary banks ( which IS sometimes the problem, but not in my case ) and
locking accounts.
Go look up Edgar and many others, here, if you are wondering whether or not to trust BTC-e:
https://bitcointalk.org/index.php?topic=40889.0

Well, there is some reason to be upset.
Scroll up to my December 9 post above, you will see that only the victims have rotated,
except for some who are still screwed.

was it here?
https://litecoin.info/Mining_Hardware_Comparison

yes, more wattage and fan, a bit less responsive.
Sitting at 88C and 3krpm

AMT,
I really think your trust issues all arise from the whois typo-
just correct the 'Alabama' to 'Prensilvania' and trust will be restored.
thx

indeed.
My GTX580 went from avg of 139KHs to 216KHs after the upgrade.
Will donate to those guys, nice job

-------------------------------------------------
Everyone who is experiencing problems with BTC-e:
-------------------------------------------------

Yet another week has passed with the same stuff
going on.
They are selectively scamming,
not everyone who sends money gets:
the run-around,
the requests for validation docs and SWIFT records,
and closed or dropped unresolved support tickets,
locked accounts for no reasonable cause and
money on hold.

**work to LOWER their trust.**

These BTC-e guys seem to be running a semi-Ponzi with our money.
Which might explain their consistently low prices-
the price discrepancy is the hook to lure new money.

Read the last few pages of posts here, you will likely see some familiar stories:

https://bitcointalk.org/index.php?topic=40889.0;all
and, here:
https://bitcointalk.org/index.php?topic=347946.0;all
and here:
https://bitcointalk.org/index.php?topic=351118.0;all

and probably many more places, like here:
http://www.coindesk.com/btc-e-exchange-banking-issues/

and on reddit.

When you come to a point where you feel they have screwed you around enough,
help the rest of us who share OR HAVE SHARED your fate to warn others.

https://bitcointalk.org/index.php?action=trust;u=33012

Enter details, timespans since you initially sent your money or
had your account locked for no good reason etc.,
amounts, how you are being treated.

You may note that their trust level resides in negative numbers and is RED.
WE are the reason for that. INCREASE THE DISTRUST.

Then go drop an email to news at coindesk and genesis block and any other online
crypto-newsline you like to read. BTC-e support began to respond when
coindesk published a story about them... yet still it goes on.

Lowering their trust rating here may well warn others NOT to deposit
with them. Perhaps the reduction of new money coming in will allow them to
spend some time TREATING THEIR EXISTING CUSTOMERS PROPERLY...and raise
their pricing in line w/ the other exchanges.

They will likely credit you, EVENTUALLY. Took 28 days for me,
during which I got to entirely miss the bubble we are leaving.

After they have used your money to keep prices artificially low
and made money off of your money for a while, they will move on
to the next batch of people
When and if they do right by you, revisit these forums to post a comment
now and then re: how things were resolved.
Don't just drop communication because YOU GOT YOUR situation ironed out after a month,
help the newer people understand what is going on.

Ultimately, we don't want BTC-e to close, we want these guys to run a clean exchange
and lowering their reputation seems to be the only way we can have an effect on them.
They provide a useful service, but other exchanges are springing up many countries.
If BTC-e cannot figure out how to run a completely reputable operation they
will soon be replaced. And you really don't want to be around if they abscond,
they work damn hard at anonymity.
And at consistently screwing a certain shifting percentage of users.

well... that is Monday. So it must be shipping today, or in the morning, or maybe FedeXed on Sat.
You will soon know-
hopefully you will receive it Monday,
post a nice unboxing vid, some kill-a-wattage readout and some hash-rates.
Everyone here awaits

By when are you supposed to receive your equipment? -thx