I was recently told that BitInstant uses MtGox's price to sell coins, and that you get the coins at the same price they were when you made your deposit. This is unacceptable as MtGox is frozen at twice the price of the exchange I addressed my deposit to and it has been FIVE hours since I made the deposit. I could have easily made profit by riding the dips on the other exchange, but apparently I will come into the market already having lost 50% of my investment.
Are these things true, and if so, what do you plan to make it right?
Execution prices depend on the type of service you used and multiple other current market factors. If you have further questions or would like to open a ticket check out bitinstant.com/contact Thanks!  I came here because I do not plan on sending another ticket and having myself re-queued. I don't really appreciate the non-answer, or your use of a smilie when talking about my predicament. I think it's pretty easy to see that my next questions will have to be more straightforward, so here goes: Are you going to charge me $120 for BTCs that are now worth $60-$70? I used Moneygram through ZipZap and yourself to send BTCs to an address for an exchange I am a member of. What are the implications of these "services" and the "current market conditions" relating to my deposit? I'm sorry but I have no previous issues logges with you. All support issues not go thru btinstant.com/contact Often times the issues that you might think are "simple" are not that simple. Thanks for your understanding! I'm quite sure you have a ticket with me. OrderID: 3105411e-7cf2-48f7-89e8-daea642f270a EventID: 371eca74-a6f6-4e5c-b5e3-ba27dc46e137 DestAccount: 17c6wZgwj25wDGgTehy8nEQYcFeYkkvhwN QuoteID: 2dff9991-bb33-4456-983b-e6de3c478f6e User: SYSTEM DestExchange: btc eventtype: Order executed EventSentAt: 1365695299.96 APIResponse: {'Transaction_id': u'5166dac63fa78d0832121de4'} FundsSent: $355.237 USD I would appreciate it if you stopped treating me like a child and gave me honest, straightforward answers. Simplicity is not a requirement. I'm sorry but you are not on any of my support lists so you will have to log your issue at... bitinstant.com/contact You're not going to get me to re-queue myself. I know how these things work, and I refuse to put up with this. https://i.imgur.com/gA8K9hd.pngCheck the email or do whatever you else is necessary, but give me support. Also, are you trying to say that I don't have an issue logged, meaning it was deleted? I obviously logged an issue. I used to log issues here on the forums and then add them to our support system. I am no longer doing that. If I personally have not logged your issue in the past then you will need to log your issue with bitinstant.com/contact how do we know if we are in the system? You would know because you went to bitinstant.com/contact and submitted your issue. This sends a response which confirms your support request. So i have to submit my case now for the third time? wonderful If you had been reading my posts you'd know that you do not have to open another ticket if you are already on one of my dated lists.  Yeah, like reading through two days worth of posts and answers like "Read my signature" was any help. Sorry, but even as a patient guy i feel more and more pissed here since i dont understand what takes so long to resolve an issue that simple. Bitinstant should have gotten my money almost three days ago via a MtGox code, my paypal address is known - so how hard can it be to enter a few numbers and press send? Furthermore its a shame that Bitinstant keeps the fees even for transactions that went wrong like this.. for fairness sake such transactions should be handled without withholding fee.. but that is asking for too much i suppose.. Meanwhile i started the following post https://bitcointalk.org/index.php?topic=173954.msg1809885#msg1809885 which i will keep there until my matter is resolved. |
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The order went through after a bit more than 100 hours.
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I was recently told that BitInstant uses MtGox's price to sell coins, and that you get the coins at the same price they were when you made your deposit. This is unacceptable as MtGox is frozen at twice the price of the exchange I addressed my deposit to and it has been FIVE hours since I made the deposit. I could have easily made profit by riding the dips on the other exchange, but apparently I will come into the market already having lost 50% of my investment.
Are these things true, and if so, what do you plan to make it right?
Execution prices depend on the type of service you used and multiple other current market factors. If you have further questions or would like to open a ticket check out bitinstant.com/contact Thanks! I came here because I do not plan on sending another ticket and having myself re-queued. I don't really appreciate the non-answer, or your use of a smilie when talking about my predicament. I think it's pretty easy to see that my next questions will have to be more straightforward, so here goes: Are you going to charge me $120 for BTCs that are now worth $60-$70? I used Moneygram through ZipZap and yourself to send BTCs to an address for an exchange I am a member of. What are the implications of these "services" and the "current market conditions" relating to my deposit? I'm sorry but I have no previous issues logges with you. All support issues not go thru btinstant.com/contact Often times the issues that you might think are "simple" are not that simple. Thanks for your understanding! I'm quite sure you have a ticket with me. OrderID: 3105411e-7cf2-48f7-89e8-daea642f270a EventID: 371eca74-a6f6-4e5c-b5e3-ba27dc46e137 DestAccount: 17c6wZgwj25wDGgTehy8nEQYcFeYkkvhwN QuoteID: 2dff9991-bb33-4456-983b-e6de3c478f6e User: SYSTEM DestExchange: btc eventtype: Order executed EventSentAt: 1365695299.96 APIResponse: {'Transaction_id': u'5166dac63fa78d0832121de4'} FundsSent: $355.237 USD I would appreciate it if you stopped treating me like a child and gave me honest, straightforward answers. Simplicity is not a requirement. I'm sorry but you are not on any of my support lists so you will have to log your issue at... bitinstant.com/contact You're not going to get me to re-queue myself. I know how these things work, and I refuse to put up with this. https://i.imgur.com/gA8K9hd.pngCheck the email or do whatever you else is necessary, but give me support. Also, are you trying to say that I don't have an issue logged, meaning it was deleted? I obviously logged an issue. I used to log issues here on the forums and then add them to our support system. I am no longer doing that. If I personally have not logged your issue in the past then you will need to log your issue with bitinstant.com/contact how do we know if we are in the system? You would know because you went to bitinstant.com/contact and submitted your issue. This sends a response which confirms your support request. So i have to submit my case now for the third time? wonderful |
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I was recently told that BitInstant uses MtGox's price to sell coins, and that you get the coins at the same price they were when you made your deposit. This is unacceptable as MtGox is frozen at twice the price of the exchange I addressed my deposit to and it has been FIVE hours since I made the deposit. I could have easily made profit by riding the dips on the other exchange, but apparently I will come into the market already having lost 50% of my investment.
Are these things true, and if so, what do you plan to make it right?
Execution prices depend on the type of service you used and multiple other current market factors. If you have further questions or would like to open a ticket check out bitinstant.com/contact Thanks! I came here because I do not plan on sending another ticket and having myself re-queued. I don't really appreciate the non-answer, or your use of a smilie when talking about my predicament. I think it's pretty easy to see that my next questions will have to be more straightforward, so here goes: Are you going to charge me $120 for BTCs that are now worth $60-$70? I used Moneygram through ZipZap and yourself to send BTCs to an address for an exchange I am a member of. What are the implications of these "services" and the "current market conditions" relating to my deposit? I'm sorry but I have no previous issues logges with you. All support issues not go thru btinstant.com/contact Often times the issues that you might think are "simple" are not that simple. Thanks for your understanding! I'm quite sure you have a ticket with me. OrderID: 3105411e-7cf2-48f7-89e8-daea642f270a EventID: 371eca74-a6f6-4e5c-b5e3-ba27dc46e137 DestAccount: 17c6wZgwj25wDGgTehy8nEQYcFeYkkvhwN QuoteID: 2dff9991-bb33-4456-983b-e6de3c478f6e User: SYSTEM DestExchange: btc eventtype: Order executed EventSentAt: 1365695299.96 APIResponse: {'Transaction_id': u'5166dac63fa78d0832121de4'} FundsSent: $355.237 USD I would appreciate it if you stopped treating me like a child and gave me honest, straightforward answers. Simplicity is not a requirement. I'm sorry but you are not on any of my support lists so you will have to log your issue at... bitinstant.com/contact You're not going to get me to re-queue myself. I know how these things work, and I refuse to put up with this. https://i.imgur.com/gA8K9hd.pngCheck the email or do whatever you else is necessary, but give me support. Also, are you trying to say that I don't have an issue logged, meaning it was deleted? I obviously logged an issue. I used to log issues here on the forums and then add them to our support system. I am no longer doing that. If I personally have not logged your issue in the past then you will need to log your issue with bitinstant.com/contact how do we know if we are in the system? |
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I made a Bitinstant USD transfer with order number "280db6c3-f11d-4698-8d6f-1a24c8f133c1". I received an "insufficient funds notice" and my transaction was denied. However, Bitinstant used my Mt. GOX USD coupon and I have not received a refund. I have over $700 missing. I have emailed their support several times but have not received any response. When can I get my money back?
If you read the past 20 pages you will see the solution is "Sometime between now and 4 to 6 BFL weeks.." I try to stay constructive with my critics.. but communication is not exactly the best feature of the support there.. 4-6 weeks??? I never said anything of this nature. I am here communicating with you in real time! What more can you ask for? Submit your support requests and questions at... bitinstant.com/contact This "Real time chat" is nice if yuo get a response. The only response i got so far was this and that my name turned up on multiple lists... due to the nature of my problem: Sending Mtgox code to bitinstant to receive money via paypal i personally dont think its a big deal and could be resolved within minutes, especially since the goxcode was already credited to bitinstant. So my question right now is: Is my problem still worked on ( 4/8 and 4/9 lists or 4/8 and 4/10 not sure right now) or do i have to, again, submit my problem? |
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I made a Bitinstant USD transfer with order number "280db6c3-f11d-4698-8d6f-1a24c8f133c1". I received an "insufficient funds notice" and my transaction was denied. However, Bitinstant used my Mt. GOX USD coupon and I have not received a refund. I have over $700 missing. I have emailed their support several times but have not received any response. When can I get my money back?
If you read the past 20 pages you will see the solution is "Sometime between now and 4 to 6 BFL weeks.." I try to stay constructive with my critics.. but communication is not exactly the best feature of the support there.. |
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Getting impatient here.. was on 4/8 and 4/9 with the same issue. Got no response via PM, mail or any other way. Not even a mental projection.
So... what is now the point. WIll i have to talk to you yet again or can i file a scam complaint? I mean, so far i never had trouble with bitinstant but this whole issue is getting _really_ ridicolous..
All i wanted was some Money trasnfered from Gox code to Paypal... which is not that hard. Of course the GoxCode was already credited so i cannot charge back via gox and here i was moved from list to list.. I feel really pissed by now.
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notroll.in hat afaik einen Server hier in Deutschland sowie einen in Belgien...
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Seems like i make my way through supporting lists... and still got nothing...
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FINAL 4/10 support list includes users that I have logged issues for today and part of yesterday. If you are not on this list then your issue may of been logged on an earlier date and is still being resolved.
liztah / yero888 / pootsniff / Nachtwind / whoiscasey / uncfun42204 / iwmb / Col-Sanders / gf.ricardo / chubbychecker / bitcoinfiend / alternative30 / watchboy / ASM11 / chase1420 / xqr / maxspace321 / damavox / kmicro / iridium77 / archimediate / Tejh / bigpoppapump69 / cayson / Bunks / cassiolandim / devz0r / v1le / endlessdark / joae1975 / khesquid / karmic / Sowhat / voos / bitcrazynoob / dookiedue / koob / baggage / jwest411 / shivamachoman / Betelquese / cubism4nerds / EdsWow1 / lentilsoup94 / dannnk / Betelquese / bccdn / 3sd / breel / paradoxal / Kennedy3789 / spiritglove
wow, again on a list... would finally like to be on the list "resolved"... |
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Das übliche Pump&Dump-Spiel... eine Wertverdopplung pro Monat konnte nicht unendlich lang gut gehen...
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Kann mir jemand sagen warum keine Litecoins erzeugt werden seit 2 Tagen?
Mit BitCoins macht das ding 830 Mh/s
mit meinen ufasoft miner erden bei den Litecoinpools nur 360 kh/s angezeigt und findet keine litecoins.
was für einen miner muss ich nehmen? geht das überhaupt mit den butterflylabs FPGAs?
Shares Stales Invalids Blocks
0 13(0%) 179 0
Danke für die Hilfe.
Kurzum: Geht nicht und wird nicht gehen. |
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Improving this dumb list system NOW. Adding all "lists" to a more manageable database...thanks guys. Friday could be a BIG day for BitInstant. Big things are in store.  How about smaller things like sending me my money first?  |
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*snip*
This is looking more and more like a ponzi scheme.
If you were offering more constructive posts your posts might be responded to. Anyway.. Bitinstant so far was areliable partner for years... i would trust them even though i now had my first problem with them.... Oh, and please use more red bold letters, it makes your posts even more useful. |
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FINAL 4/9 support list. Please take note if you are on this list. Thanks! Imaginer / ASICPool / Bjork / runarmyof1 / chowmein / pennyback / elitemom / Statesman / PC_Mobile / RandyVermillion / mwp (NEED MORE INFO) / fuue83 / justinpobrien / vitaslayer1212 / Singlebyte / ScrapOfCat / arkaideman / shadumdum / sugsmack100 / synergy7 / msiddiq / jack789 / Nonya Business / speshell1 / glasshouse / duquevalentino / cea45 / vitam / cubism4nerds / jasnlcas / mroth7684 / corvette77 / speakeasy1982 / Laughingman8 / Nachtwind / cubism4nerds / noname456 / Deadlock94 / Jross81 / mrbruceb Anyone going forward with new issues will go on the list for 4/10. We are working on ALL issues even if you have been waiting longer then others. Thanks for your patience. thanks. waiting for a solution |
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Hi, having an issue with Bitinstant here...
OrderID: 8ded4ee8-2ba1-4e09-9a28-cd3f3b03b596
EventID: 50ba5957-5ac5-402b-a55d-fd7698ebd95f
DestAccount: xxxxx
QuoteID: 25cecd55-05b5-4f1a-b5de-10c74f9d39f5
User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: xxxxxx
APIResponse: {u'errorCode': u'INSUFFICIENT_FUNDS', u'paymentID': 0}
FundsSent: xxxxxx
So far i havent received my money.. wonder what the problem might be.... (E-Mail to support was sent..)
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I gave up on this winrt system for bitcoin a while ago... winrt seems, to me, pretty limited when it comes to implementing what is needed for bitcoin.. although i followed the approach of creating a metro wrapper for bitcoin instead of recreating the whole thing..
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Wie wäre es mit ein paar mehr infos?
Was für eine Software? Welche GPU? Settings der Software...
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