Excellent questions and there will be an announcement soon once all of that is worked out. We are just giving the updates as they come in. More to follow.

Poker is set to return under the full management and control of a highly experienced poker group with many years experience in the industry. In order to maintain the highest level of security, the poker site is being completely separated from Betcoin.ag. This will facilitate the process and help to ensure against collusion and fraud. All player accounts will still be fully accessible, but the new poker site will have separate balances and deposit addresses. Both sites will maintain the highest level of customer service, while continuing the tradition of a great rewards program and fast withdrawals. Programming is still hoping to have this completed by Friday, January 26, however due to some complications, it may be the following week, at the latest. We will keep you updated throughout the week with regard to the progress as well as the updated rules on the Bad Beat Jackpot. We are excited to return poker to you. It will be a much improved experience and thank you very much for playing with us.

This is an interesting proposition. You will notice that we have not deleted any of your (or anyone else's) posts on here in the last month or so. We have so much going on right now and obviously this is low on the priority list, but we will consider it once things settle down a bit.

You can now view your bets in the dashboard page under transactions by clicking view on the transaction.

https://www.betcoin.ag/betcoin-now-open-all-players

At this time, Betcoin has reopened globally for both deposits and play. Players across the world are now able to wager in our casino and sportsbook without restriction. We are hoping to have poker back up by Wednesday, but it will return no later than Friday. A more detailed update will be posted tomorrow with more information about this, as well as the final decision on the new BBJ rules.
Thank you for your patience during throughout these changes and good luck to all!

The reason these funds are archived after a period of inactivity is to protect the players, so someone cannot hack into their account and withdraw their funds. Generally they can be unarchived right away upon request, but this was a large amount which required higher level management.

This matter was resolved almost immediately. What he was requesting could only be handled by one specific manager who was off Saturday (when he reached out) and Sunday. It was taken care of Monday.

Agreed and that is in the works as well. Thanks for the feedback!

Hello, you are now able to view your open bets and bet history (that has happened since we fixed this issue) by clicking transactions in your dashboard screen and clicking view on the bet you want to see. Hope this helps!

We are looking forward to having the BBJ paid out as much as you. Looking forward to move past this matter. Stay tuned, there should be many large payouts in the coming weeks.

Yes, we understand. I gave all the information we have so far and we are continuing our investigation.

We are giving all players the opportunity to win the bad beat jackpot when poker opens back up.

We understand your concern. Based on our investigation so far, this is the same person who got the list several years ago. No players with accounts under 2 years old have reported the email. We have been checking vigilantly and will let you know if/when more information develops.

We apologize to CJ if any offense was taken or if our comments appeared unprofessional. Although we have the best intentions, at times it does not read that way and we will continue to work on improving this. If anyone has a specific quesiton about the BBJ, emails or anything else we are currently answering questions in the player chat.

https://www.betcoin.ag/security-advisory-email-scam-attempt-alert

We have received word of an email that has gone out to some players about a potential bonus opportunity. This email may show up as being from bonus@betcoin.ag or betcoinsupport1@betcoin.ag and suggests a potential Betcoin bonus if you send funds to specific crypto addresses. This email is a scam attempt and should be ignored.
Betcoin will never request funds or provide you a deposit address by email. The deposit addresses which are specific to your player account can only be found in your dashboard screen.
We do send our own bonus offers by email at times. Ways you can detect the false ones from our real bonus emails include:
1. The grammar on the scam attempts is usually poor
2. Our emails will come from support@betcoin.ag or contact@betcoin.ag
3. We will never give a special deposit address
If you ever have a concern about an email you have received, we ask that you contact us by email, support ticket or live chat so that we may investigate. We take your security very seriously.
Due to the age of the accounts that have reported this so far, we believe this email is related to a breach that occured several years ago where our email list was infiltrated. No player funds were hacked at that time and we have since increased security measures heavily. Therefore at this time, we have no reason to believe that any account created since then has an email address is at risk. Either way, player funds are always safe. We ask that anyone else who has received this email forward it to support@betcoin.ag so that we may do as thorough an investigation as possible.
Thank you for your assistance in this continuing investigation,
Betcoin Security

That is a fair assessment. It is a bit off-putting when someone asks you a question, you reply, then they edit their quesion. But either way, we are always looking to improve our customer service and should conduct ourselves professionally at all times.
Of course we take any breach seriously. If anyone has recveived a similar email, please forward it to support@betcoin.ag and of course CJ, we request that you do the same to aid our investigation.

We thank you for pointing this out to us. That is not a valid Betcoin email address and we never have you send chips to any account other than the offical address on your account.

That actually wasn't the question. You just edited that in.
As far as the answer to your new question, we are not sure. We have had no similar reports lately. There are many Betcoin members on this forum. Anyone else get an email like this?

This is clearly a scam attempt. We would never send an email like this.

The tournament buyin glitch happened over a 2 hour period in the morning when the highest tournament fee was $22. People registered for larger tournaments but we caught those before they started. Most of the tournaments people registered for were $0.55-$5.50. Do you really think we had trouble covering those buyins?  We ended poker because the new ownership decided the hassle of running a poker room wasn't worth the profit. We look forward to having the bbj paid out in full in the very near future and the WPN has been more than happy to welcome us back during this period.