Requested a BTC withdraw on 11/23 still did not receive it. Sent in a ticket 2 days later no response. ? We do not have unanswered ticket from you. Make sure it opened while you were logged in. We do not answer balance related tickets which were opened anonymously.
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Welcome to C-CEX and good luck
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C CEX long maintenance?
After n-th attempt to full resync with fresh setup it stuck again at "blocks":337902. "version":"v1.6.0.2-g" Log is full of "Orphan block" messages. Why we full resync? - because it forks all the time. Thank you Velvet78 for posting archived data folder link. It helped to get wallet to block 598476 by this moment. We still see "Orphan block" in log and it syncs extremely slow - about one block per 2 minutes while having 11 active connections. It much slower than a speed of new block creation which is 1-4 blocks per minute. Our server is fast and connection is good. Other wallets works flawless on it. It's definitely something wrong with network/wallet. We will look how it syncs for a couple of days and if it turned to be impossible to sync it and dev will not take any action to fix it - we will have no other options but to consider coin is broken and remove 1337 from exchange without any possibility for withdrawals.
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We have to free up server resources for new coins by delisting some coins which have consistently low trading volume.
The following coins will be removed on 30.11.2016 if their average trading volume for the last month has not exceeded 0.2 BTC/day (6 BTC for last 30 days):
AnarchistsPrime [ACP], AtenCoin [ATEN], BiosCrypto [BIOS], BlueCoin [BLU], BitMoon [BM], BoostCoin [BOST], BowsCoin [BSC], Bitquark [BTQ], CryptBit [CBIT], CryptoEscudo [CESC], Isotope [XTP], PayCon [CON], Credits [CRE], DigiEuro [DEUR], Droidz [DRZ], EverGreenCoin [EGC], EmiratesGoldCoin [EMIRG], FastCash [FCH], FujiCoin [FJC], AlphabetCoinFund [FUN], FutCoin [FUTC], President Johnson [GARY], Goldmaxcoin [GMX], GPUCoin [GPU], Kcoin [KC], KiloCoin [KLC], KhanCoin [KNC], LinkedCoin [LKC], LiteStarCoin [LTS], MobileCash [MBL], NucleusChain [NCL], OTCCoin [OTX], PrimeChain [PRIME], PeaceCoin [PEC], PiZZAcoin [PIZZA], Revenu [REV], ResumeoShares [RMS], TeslaCoilCoin [TESLA], SportCoin [SPORT], Syndicate [SYNX], VectorCoin 2.0 [VEC2], WorldLeadCurrency [WLC], PokeChain [XPOKE], BitZeny [ZNY].
Please, trade, sell or withdraw these coins before removal date, after which retrieval of any remaining balances for these coins will not be possible anymore.
We will not remove coins which will reach minimum trading volume of 6 BTC for last 30 days requirement.
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Website is down for me. Edit - back now
It was standard 5 min downtime when we add new coin
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Since 12 hours i try to create a account. No confirmation mail coming
Ticket please, we will find out a reason.
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sudo apt-get install libgmp-dev git clone https://github.com/bitcoin/secp256k1.git cd secp256k1 git checkout 6a59012f0443c625055eb6a375369c59f9320e45 ./autogen.sh ./configure make sudo make install Worked fine compiling on ubuntu server 14.04 https://github.com/crypto-official/cryptothis is the source code that c-cex links on the website, is this the new code? worked fine compiling secp or wallet daemon?
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(not only me tried).
Your competitor tried with success. Initially it was compiled and worked fine. But we had to recompile it due to hardware change. And at the moment it turned to be impossible. If you mean other exchange - they run old wallet - same as we did. If you can help - try to compile it and tell if you succeed.
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I did. I'm 99.99% sure you will get same error if you try to compile it. (not only me tried).
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Because of server upgrade we had to recompile this coin and found it's not compilable. Error we get: stealth.h:156: undefined reference to `secp256k1_start' And yes - we have secp libs. Tried both old and current. Dev - please fix it.
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While it still has "account" in listtransaction call for example, it does not support it for addresses. No problem. Workaround found and all works fine now. Welcome.
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{"result":null,"error":{"code":-11,"message":"Accounts are unsupported"},"id":1}
Hope they will fix it
They are working on it now : Adding...
Right... did not expect their daemon does not support accounts... Even while bitcoin known that it's accounts deprecated years ago still support it... And all other coins too... Give us some time to find solution.
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I wanted to access c-cex website now and seems that it is down, "It's not just you! http://c-cex.com looks down from here." OP can you please take a look what is happening, maybe someone is DOSSing the website. Must be you opened us at the moment when we add new coin. Usually it put our interface offline for 40-50 seconds.
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Can you look why deposit is not showing on my account. Transaction id 10712503000530504171
Thanks
Ticket please
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Unfortunately we need more time for our ethereum node to sync... Even with --fast option it's only 20% synced for 2 days. As you may know ethereum network is under constant attack last months and that must be reason for slow sync. We will serve all tickets regarding non-complete deposits and withdrawals when we will have synced ethereum node. Here is more info about what issues we faced and what we do: 1. After months of flawless work of our ethereum node which is being updated always in time we found it stopped syncing. 2. We tried to sync it by restarting with different parameters wich we found by advice of vbuterin. But it only made it to sync like 10-15 blocks per minute when we were late to several thousands of block already. 3. We decide (and being adviced by ethereum professionals) to make full resync. First attempt (3 days waiting) failed - when we restarted our node wich hang and did not respond to RPC - it started to sync from scratch again. So we had to break this process too and start new resync from scratch with --fast option. 4. Now we are at a bit more than 20% of blockchain synced. We decide to wait until it fully synced with this procedure because we don't see other options to sync it faster.
We have all customers address keys backed up and all ethereum and s.c. tokens are safe. We just need to wait for full sync to open deposits and withdrawals again.
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fire, which completely destroyed my devices, followed by a hurricane
We announce coin removal everywhere. Here, on trading page, in twitter. We also do e-mail notifications with coin list and removal date. We give 2 weeks for withdrawals and after that we give even more days or weeks additionally. When we remove coin from exchange that means we modify exchange settings, clear server from coin blockchain. In order to do what you request we need to make exchange settings back again for this coin, setup wallet, sync it, connect to exchange and only after that you will be able to withdraw again. It's a lot of job and we do not obligated to do it as we remove coins with fair procedure.
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Hey C-Cex, anybody alive here? My ticket waiting for your answer more than 24 hours!
We will respond your ticket soon once we have solution. Ethereum wallet has issues syncing in case your ticket is about ethereum or ethereum smart contract. We are working to fix it.
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