This is how *cryptocoin wallets work. Addresses are just for identyfying account on exchange and not matter address is cleared if funds credited. For example, if you withdraw, you will receive from different addresses than deposited.
Maybe they should be care about spending not fully confirmed transactions but it is separate from trading system.
Don't worry. Your money is probably safe, if not - not because of this.
I made another bitcoin deposit today
Yes - you have correct answers above. As we require 2 confirmations to post BTC to your balance our wallet needs only one and start using your coins for withdrawals. It does not mean we use your C-CEX balance for that. It's different things. So you of course got your deposit according to BTC amount in this transaction to C-CEX balance and you are able to trade it or withdraw when you need. Provided that the exchange can use our balance and our only source for tracking our transaction is through the blockchain, and hypothetically speaking, our funds just disappear. Then we have no way of tracking and justifying our balance because the blockchain is saying you have zero balance. So if I didn't trade my btc deposit to an alt, and I decide to move my btc to a different btc address, how in the world would my current ccex btc address display that transfer when the picture blockchain.info showed me was that a transfer already took place? BTC balance of address on blockchain can't be equal your virtual C-CEX BTC balance. Reason - we do not send coins between addresses when people trade. When you withdraw from C-CEX you get valid transaction ID which contains your exact amount of coins you withdraw.
|
|
|
c-cex I ask you again to inform me about your inner-team speakings about the serverless altcoin wallet solution so that you can send out delisted coins to customers even after the wallet was removed from the server.
Sorry, we already gave answer. We consider our delisting policy fair. We are not going to develop any serverless solution as it does not look viable to us. Viable. It should not have to be viable for C-Cex. When you hold user funds then these funds aren't yours. When you sold them on another exchange then those earnings are not yours. Expropriate users out of their coins because you do not want to offer trading of that coin anymore does not mean that these coins does not belong to their owners anymore. I ask you again to find a solution. Looks like you are missing one important thing: we make announce at least 2 weeks before delisting in our newsletter that come to Your e-mail, twitter, chat and on main trading page ("Important news") and highlighting coins with red color to let customers withdraw coins we are going to delist. Then we remove markets and give a lot more days for withdrawals (currently we still don't remove wallet delisted from april, 4 keeping them opened for withdrawals). there about coin no volume so get notice and will delist what about coin xenix bixc kashh vltc no notice and have volume Our statement about broken blockchain posted here: https://bitcointalk.org/index.php?topic=418700.msg18367923#msg18367923
|
|
|
I made another bitcoin deposit today
Yes - you have correct answers above. As we require 2 confirmations to post BTC to your balance our wallet needs only one and start using your coins for withdrawals. It does not mean we use your C-CEX balance for that. It's different things. So you of course got your deposit according to BTC amount in this transaction to C-CEX balance and you are able to trade it or withdraw when you need.
|
|
|
c-cex I ask you again to inform me about your inner-team speakings about the serverless altcoin wallet solution so that you can send out delisted coins to customers even after the wallet was removed from the server.
Sorry, we already gave answer. We consider our delisting policy fair. We are not going to develop any serverless solution as it does not look viable to us. Viable. It should not have to be viable for C-Cex. When you hold user funds then these funds aren't yours. When you sold them on another exchange then those earnings are not yours. Expropriate users out of their coins because you do not want to offer trading of that coin anymore does not mean that these coins does not belong to their owners anymore. I ask you again to find a solution. Looks like you are missing one important thing: we make announce at least 2 weeks before delisting in our newsletter that come to Your e-mail, twitter, chat and on main trading page ("Important news") and highlighting coins with red color to let customers withdraw coins we are going to delist. Then we remove markets and give a lot more days for withdrawals (currently we still don't remove wallet delisted from april, 4 keeping them opened for withdrawals).
|
|
|
I make two deposits ETH 0.99 and another 0.2.
Yes - that's right. It's written under your deposit address: "Minimum deposit 1 ETH", it's written on popup when you hover over this text: "Please, do not send less than 1 ETH or we will not able to post it to balance and they will be lost!", it's written in our rules here: https://c-cex.com/?id=terms "If you see "Minimum deposit" sign below coin address - it mean that we can't post any deposit of this coin lower than mentioned amount and such your deposit will be lost." Where else you want us to inform you that you will lost your coin if you send lower than warned minimum deposit amount? From the technical side we have to limit minimum ETH deposit amount because of our unique technology where we provide personal ETH address to each customer. Of course we have to resend each deposit to our main address in order to make withdrawals possible from it. Each resending cost ETH fee. In case we do not make minimum deposit limitation then it will be possible to send us millions of 0.00000001 ETH deposits and spend all our balance into resending fee. We don't want that so we made restriction on minimum of 1 ETH deposit. Please, note - we do not charge our traders any fee for deposits but we are paying ETH commission for each ETH deposit.
|
|
|
Do you plan to add Z-cash ZEC? Do you plan to add the #3 market cap coin Ripple XRP? Please.
ZEC suggested for voting a while ago but has no interest: https://c-cex.com/?id=vote&coin=zecXRP - no plans yet.
|
|
|
Do you accept customers from Washington State, USA?
It has no sense to verify where our customers came from. Not only we do not have any reasons to do that - there is no technical possibility to verify anybody who are using TOR or VPS or VPN etc...
|
|
|
Iam wainting for LEOcoin withdrawal from 12 January... that is real crazy!
LEO developers are aware about the fact that their wallet does not work on C-CEX. They promised new fixed version. All we can do is wait for them.
|
|
|
Yes of course - we answer all tickets.
|
|
|
Why no swift/iban withdrawal option?
Working to put it back online.
|
|
|
coin delist about Blockchain broken...
Coin delisting procedure and broken blockchain status has nothing similar.
|
|
|
c-cex I ask you again to inform me about your inner-team speakings about the serverless altcoin wallet solution so that you can send out delisted coins to customers even after the wallet was removed from the server.
Sorry, we already gave answer. We consider our delisting policy fair. We are not going to develop any serverless solution as it does not look viable to us.
|
|
|
Hi, Admin of C-CEX
I have just deposited hxx coins to my account on C-CEX with this address: HRyPFdjpFtFDANMULhPLqgnvunXPNko3xZ and Transaction ID: 01fec2a917d2eaa9e374ae9339c0eddadb0fab0e48ff27a0d94cd3f404a226e4 it has got 18 confirmations but I did not see it on my balance Please check it and resolve it for me . Thank you.
Use support button.
|
|
|
How many congirmations needed on c-cex?
We set 7 by default. Dev, please advise safe amount of confirmations to set.
|
|
|
Welcome!
Hi, Admin of C-CEX I have just deposited hxx coins to my account on C-CEX with this address: HRyPFdjpFtFDANMULhPLqgnvunXPNko3xZ and Transaction ID: 01fec2a917d2eaa9e374ae9339c0eddadb0fab0e48ff27a0d94cd3f404a226e4 it has got 10 confirmations but I did not see it on my balance Please check it and resolve it for me . Thank you. Syncing wallet... give it some time
|
|
|
We have updated our version to "version":"v3.5.8.7-g-research" but is does not sync above "blocks":855000 Already contacted Rob, gridcoin developer. Waiting for reply...
3.5.8.8 was released right now to fix the sync problems. Yes, it syncs fine already. Wallet enabled.
|
|
|
@c-cex: When will you fix the GRC wallet? It have been more than 24 hours since the patch was released. Why is the wallet still in maintenance?
We have response from GRC team. They are aware about syncing problem and promise to update github soon. We are waiting...
|
|
|
|