Well, I don't know the backstory. I assume though that when many members realized they were already screwed by receiving their miners so extremely late....that they would almost always do a mass refund together. If they have a problem with it, they should talk to PayPal. And be the first in line, because those who are slow...usually get screwed. |
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Hi,
iTrader I still haven't received my purchase after a day and a half. I sent in a support email via your website. Please let me know when you get to reading it.
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I will when iTrader sends me the software. So far I haven't received any email notice with a download link.
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By the way, I just purchased the software (last night), but I haven't yet received the link by email. Are you still sending out emails to recent purchasers?
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Wow, some scammers can be pretty darn pushy! They *urge you* on constantly to do something which violates all common sense (and BitCoinTalk warnings against scammers). I am not "desperate" to trade without security provided by escrow services.
I'd rather trade gradually with other honest traders rather than get scammed by someone making an alluring deal.
@ Traders,
If it sounds too good to be true...it usually is. Trader beware! Never do business without escrow!
If you ever feel a hint of BS, turn tail, and never look back. Your wallet (digital or otherwise) will commend you for it in the long run.
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Any idea on the status of this project?
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<<The other big issue is they continue to mislead people into believing the site is fixed and operating correctly when obviously there is still alot of problems. If they are picking and choosing which problems to fix, this affects those of us who have been waiting the longest>>
Perhaps they feign technical problems, web site issues, software glitches, partner delinquencies, high transaction volumes, office moves and critical upgrades as dilatory tactics to delay customer orders at the current low price, as they wait for the price of bitcoin to go up? Bingo, that is what I think as well. They just confirmed that the quote system is bunk. If it's in their favor they will send you less than their quote. Do you lock in the price of exchange when it is quoted? Or when it is executed?
The price is locked in once we are able to execute your order. This is NOT when you create a quote but shortly after you pay for your order. After your order is paid for and it reaches us from our third party partners then we are able to process your order and lock in your price. If it's not in their favor they will send you up to a maximum of what is defined in their quote. So the quote validity on their website is always dependent on what is ultimately good for BitInstant. Of course, this would mean that BitInstant operates under a conflict of interest with its customers, and makes a profit by selling bitcoins - which it is not licensed to do. BitInstant's consistent, exceedingly high, and impossible transaction execution prices has raised many eyebrows.
If indeed BitInstant profits solely from its collection of transaction fees, then one would expect BitInstant to be taking orders by whatever means possible - pen and paper, if that's what it takes. The higher demand when the price of bitcoin drops down into the 90's, where it is now, should mean $MONEY$ to BitInstant... But alas, are they taking orders now???
look deeper for the truth...
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I have to say, you added alot of nice features.
Are there any restrictions on what PC it can run on?
I want to test it on my home PC. Then when I am comfortable knowing the bot is set up right, I want to be able to transfer it to a virtual PC on a server so I don't accidentally kill the bot by using the PC for other routine work.
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Do you lock in the price of exchange when it is quoted? Or when it is executed?
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You know,
I am totally baffled.
BitInstant makes contradictory statements all the time, but this takes the cake.
!) On the one hand they will tell you that the price is "not locked in" until it is executed.
So that means if you sold 1 BTC when it was @ $100, you might not get $100 (minus any fees). You might get a rate of whatever it is at the moment they actually get around to doing it.
!) So lets say someone who's order hasn't been executed by a goof up, says "Hey! It is now Day 4 of my wait for my $$$. I sold you my BTC and I expect todays rate. (for example the markets rally from $100 on Day 1 to $130 on Day 4)
What will BitInstant do?
Well, according to their emails, the price quoted expires is valid for 15mins from their initial quote. You have exactly that much time to fund your quote. What quote? You previously said it was a meaningless quote, right? It doesn't apply....when it is actually executed...then we (BitInstant) use the rate at the moment it is actually executed.
Are you confused yet? Or do you see an arbitrary standard yet?
---------------------------
I'll sell you a bag of tomatoes to you BitInstant when they are @ $100 per bag.
But if the price per bag goes down after the agreed price, rather than give you a full $100 bill, we will just give you cash at whatever the rate happens to be at the moment. So if it dropped to $95 at the moment BitInstant opens the register, (actual execution) then that is exactly what you get. Even though the quote is for $100. Quotes are totally meaningless...you know?
Ah, but if in a separate scenario if the price of the bag of tomatoes suddenly shoots upward to $130 then BitInstant will only give me $100 for the bag. Why? Oh because then the "quote applies" and is totally valid and binding. LOL.
Unbelievable.
On the one hand their emails indicate that there are no price assurances (like before). That whatever the price is, at the moment of execution, it's what you seemingly get. (usually in a downtrend this is pretty bad...because you never know what you will actually get.)
Though, if the price shoots up, then the price on the quote is entirely overriding the current price. Which means they will pay less at its execution.
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BitInstant, tell me if I am wrong about anything.
If you logic is different than I have stated I would love to hear about it. Not through email, but right here in public.
I want everyone to know exactly what deal you are offering to them. So that previous orders inconsistent with whatever you say next can open a support case and point out a [seemingly] inconsistent behavior and application of logic.
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I still have nothing. I am a shy hair over 14 days.
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You know, none of this shit would have happened if bitinstant just stayed the damn same and didn't go into a new interface and all that stupid shit. No one cares about that shit. They just care that it works. Why fix something that's not broken??
Actually, this is a recurring theme many months old. Even on the old site the same story always took place. Whether it was more frequent or less frequent is up to debate. |
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Tragically disappointed:
"Alyssa replied:
Hey there, <my name>.
We've investigated your problem with the information you've provided. Your transaction has encountered a technical difficulty that we're working to resolve.
We have forwarded your message to technical support. You should receive a response within the next 1 to 3 business days.
We apologize for any inconvenience and thank you for your patience. If you have any further questions, don't hesitate to contact us. Please respond to this ticket rather than opening a new one, though, so that we may help you faster.
Best,
Alyssa
Customer Service Manager, BitInstant "
[Highlights added by me]
It's official, many of us are now getting the "screwing runaround". As some other customer noted, it takes literally a few seconds to dispatch a refund to a certain bitcoin address. Yet, I have to wait 2 maybe 3 weeks for this to happen at "BitInstant"? That is almost 1/12th of a year....or about 1/1000th of the average human lifetime?
What is wrong with this picture?
Does a 30 second fix really require 2 or 3 weeks of back and forth "negotiations" to issue the refund?
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I just finished reloading 5 BTC into my account for another round of sales.
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Absolute Mayhem!
I am on my 13 or 14th day of waiting for a resolution. I think they are just taking money to cover other orders at this point.
"Taking from Peter to pay Paul" as it were.
You are entitled to a fee refund if you do not get your order in 24 hours by the way....
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First PayPal transaction completed via Escrow.
Took less than 10min.
Edit: 6 more completed, no problems.
Most of the delays (if any) are from simply doing background checks on accounts.
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Is there enough spacing between the modules to put gpu ram sinks on each individual chip? I have about 2 kg of them, yes kilograms  Infact just checked how much the bag of them weigh, it was close to 4 kilograms so I should have plenty for 1x3 module avalon once I get it. I was thinking people should replace the thermal compound used in the Avalon unit. Considering there are some people who found out some units have no thermal compound or had it improperly applied. Assuming that the thermal compound is crap and/or low efficiency, then transferring the heat from the chips to the heatsink would probably help some at higher clocks. A good number of thermal pads with 6 or 7watt/mk should help alot if this is the case. (It would be the equivalent to MX4.) The next problem after that is how (in)efficient the heatsink actually is at discharging the heat with the current design. Then finally finding an air temperature that allows the heatsink to work at a reasonable pace. (not too cold because it costs $$$ to keep it at that temp) etc The exposed metal area under the chips are shallower than the surface of the PCB, if you put a large piece of heatpad then maybe there will still be air gap between the metal part and heat pad, and you can't guarantee a good pressure on all the chips' contact area at the same time, so I think thermal compound is the solution: You put one big drop of the thermal compound on each metal area, and tighten the screws, the thermal compound will spread out depends on the gap distance between chip metal area and the heatsink, so that every chip will get a good contact with heatsink  Thanks for the images. I was actually thinking of cutting the thermal pads into squares rather than using a full sheet like a blanket. I have no clue yet what the thickness of the thermal pad should be. (.5mm > 1.5? (in increments of .5mm) The result of this handling is reduced temp of 3-4 degree under same fan speed, but since fan speed will always adjust according to temp3, the real effect is just lowered fan speed and maybe 1 degree lower temp. Anyway, you can be sure each chip get maximum cooling now. Then you can also add thermal compound between heatsink and bottom of the case, and cool the bottom of case with an external table fan, this can drop another 3 degree of temp Ah, I hadn't actually thought of doing that. That is a pretty good idea. So far I have been hesitant to change anything of the stock configuration. (I am not the "tweaker" kind) I have only placed a strong laptop fan towards the bottom of the Avalon Unit to increase the heat dissipation of the bottom aluminum plate where the modules are connected. |
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I personally wouldn't buy for anything more than 10BTC near the current rated hash rate of the blades. Seems like the magic number to a lot of people. If someone wants to spend 2-3x that, have at it.
Obviously many people do want such things, since 5 Gh/s Jalepenos - in hand - are catching bids at the equivalent of between 22 and 25 BTC on eBay. Not many Avalons moving for 250 BTC though.... Probably because a few people have reigned in that parade. (Me included) ASICMiners party buzzkill has finally shown up in much the same way. (I personally won't wade around in the eBay swamp anymore after having been ripped off WAY too many times in the past.)
Well, as long as no one from here <cough> is doing the same to rip someone else off. You may also want to buy mining rigs and sell them at a huge profit on eBay. That might also work.
This is actually a really bad idea. Sellers are getting scammed on ebay with "significantly not as described" chargebacks and stolen credit cards. Ebay is a great way to risk your entire investment to a scammer and put yourself at the whim and fancy of Paypal's subjective claims process. No thanks. Some scammers are getting scammed themselves? Sounds like the opposite of the greater fool...oh wait. Nevermind. |
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