Mt.Gox Users, Please be aware that we have temporarily suspended Chase Cash Deposits as one of the funding options until further notice. We are currently reviewing registration opportunities in the United States and want to avoid complications. Again, there is no set date for when the cash option will return to Mt.Gox, but please be assured that all pending cash deposits will be credited to your account accordingly. If you try to make a cash deposit at any Chase location, they will not accept it. All updates regarding this issue will be announced on ZenDesk. If you have any additional questions or concerns, feel free to contact Mt.Gox Support. We apologize for any inconvenience caused due to the sudden suspension of cash deposits. Thank you, Mt.Gox Support It looks like the closing started already! Visit, www.coinexchanger.com Do Not Get Goxed Again- Which closing are you talking about? Are you aware of things that we do not even know...? Anyway, Chase Bank is temporarily disabled since we are now moving toward of becoming an MSB, as advised by our compliance team. |
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thanks for your reply. are you suggesting that avast is not capable enough? if so could you recomend a relevant antivirus software for bitcoin type problems? regards reg.
Well they are all "good" as long as they are up to date, you could also try another one as well (but have to remove your actual one). Still, if you have a virus it is some times easier to reinstall your computer than being able to nuke it. Good luck. |
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According to mtgox I am the only person in the world who cannot withdraw my bitcoins since the new update. Is this true has anyone else had a problem. If no one else has a problem then truly my computer has gone faulty- but only using the mtgox site.?
I would like to confirm that indeed we do not see other problems at this time when withdrawing BTCs, so I strongly advise you still talk to my colleagues on this matters and provide them as much as information as possible. I am sure that it will be solved one way or another, but since other customers are able withdraw BTCs (at present time) you should maybe have to try on another computer or browser. |
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How do they securely send a MtGox code?
When I transfered money to mtgox through aurumxchange, everything went fine. However, the MtGox code was sent to me in an email, unencrypted. This is will change pretty soon and you will have a nice little surprise on how things will be implemented. I cannot comment further since I will let AurumXchange the pleasure to do so, still, I am sure you will like it. Cheers |
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Any plans to make withdraws and deposits from Dwolla under $10 free since Dwolla changed that? That would be great for miners that do a daily withdraw.
Any answer to this? We let Dwolla apply their fee, and do not have those coded anywhere. If dwolla decides to make some txs free, it'll work right away on Mt.Gox. |
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i just found out that 'classic' is pretty useless now because it doesn't include the funding options... so you still get asked to visit the new site whenever you want to withdraw bitcoins anyway.
second gripe: when you paste an address to withdraw to, it's now more difficult (and annoying) to double-check it because the font is so big you can't see it all at once.
We will push an update today on the Actual Mt.Gox version that includes a better "Buy & Sell" design. Also please understand that ultimately we will close the "classic" version in order to replace with one that will better handle mobile devices. |
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We are excited to announce that our partner AurumXchange is now offering 0% Fees on all Mt.Gox Liberty Reserve deposits. The offer is only available via AurumXchange.com and is limited to Liberty Reserve at this time. If you use Liberty Reserve through AurumXchange the funds will be added to your account in an instant!! HOW TO FUND YOUR ACCOUNT USING LIBERTY RESERVE:- Go to https://www.aurumxchange.com/exchange
- Select Liberty Reserve (USD) in the "From Currency" field.
- Select "MtGox code (USD)" in the "To Currency" field.
- Enter the amount you wish to load into your MtGox account into the amount field
- Enter and confirm your email address, enter the CAPTCHA code and press the "Continue" button
- Your exchange order will be displayed. If everything looks good, press the "Pay Now" button to make your Liberty Reserve payment.
Once you payment is made, AurumXchange will send you the USD MtGox code within seconds. |
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When will mtgox merchant services return? Anyone got an idea.
Yes. Update. We are working on some very cool stuff that we will show off (physically) soon |
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I'm glad others are seeing issue with that Wikipedia quote thing. I see the designers argument as far as I guess what would be an "unbiased" source. But then that is a lie, as the source is Bitcoincharts, they put the work in to make that sweet site that is reliable for information that is not tied to any one exchange. I guess though technically the quote is from Wikipedia because I don't think Bitcoincharts puts it's information in sentence form. Still, using Wikipedia as a source should not sit right just based on the site is just a bunch of sources really, and your quote was pulled from just one source, that is no longer getting credit  Don't worry we will do something to make everyone happy! |
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Thanks for all your feedback we appreciate ALL OF THEM, including the "harsh" ones. A new design is always "puzzling" at first and not everyone is always happy with such stuff. Anyway what you see right now, is not written in stone, meaning that there will be a few tweaks and improvements coming along to make sure that it will pleases both the hardcore "traders" but also, for the future of Bitcoin, to offer a less "scary" interface for the first time users. Look at this design as a V2 of Mt.Gox and V2.1, V2.2... Will offer many new features that will satisfied both sides, with advanced trading solution for the "pros" and other solution for the rest of "world".
Finally as far as SEPA Withdraw is concerned, this will be back soon as well.
Cheers
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I was hoping for the merchant stuff to return.
Be patient ;-) something even cooler is coming. |
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I refuse to identify myself on MtGox to be able to use SEPA transfers. Unfortunately, this is a legal obligation and we have to follow Europeans rules on that regard. FYI, each time you are using SEPA you are sending regardless of what you want/think most of your personal data the recipient of the transfer including your name and address, so basically you are identify yourself. We Mt.Gox are then legally obliged to match both information sent to us and the one we have in our system. We understand that this overall process may be annoying for some and we would love to make it easier for all, but running an honest and legal business is what ultimately everybody wants and need! |
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The activation key generation for application access is b0rked, as the resulting QR code is stretched and therefore unreadable for the mobile app (tried both Chrome 15/Linux and IE8/Windows). As a workaround I used the "classic" website, there it works.
Please check again. At least it is now working for me. |
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The activation key generation for application access is b0rked, as the resulting QR code is stretched and therefore unreadable for the mobile app (tried both Chrome 15/Linux and IE8/Windows). As a workaround I used the "classic" website, there it works.
Thanks, some of us succeed to reproduce this and we are working right now |
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I suggest putting price on the right and volume on the left of the fancy new graph. I thought USDBTC went up to thousands of dollars...
I also think it is weird that it displays negative volume...is that possible?
Thanks for the feedback, we are going to look into it. |
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Just noticed, a quick credit edit  I am not sure why someone would want to advertise using a quote from Wikipedia as the source for anything, when the actual source is better. This "Part" is aimed to change with time, also, while I agree that BitcoinCharts is a nice choice as well, Wikipedia is here used for its "neutrality" toward Bitcoin. |
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Hopefully the looks can match the back-end security.
Yep it does, a few new "visible" security features will also come soon as well. |
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I'm not a big fan. Let me qualify that: The functionality seems to be the same, and that is the important part. So no complaint there. It IS better than the old site. It just seems a little "hippie" and not at all profesional like a bank site. But then, most bank sites suck. The calculator and the circles seems a bit frivolous. But then, it IS better than before.  Like I said, tho, I could really care less how it looks. I care about how it works. Speed up cash deposits at Chase bank. Speed up response time from support. Those are my main 2 issues. +9001. Mtgox loves focusing on superficial things. How about functionality for a change? As stated somewhere earlier on this Thread... This is just the TIP of the iceberg, get ready for some huge announcement within January. |
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