This is why I keep on this pool (Unless my rigs are rented at higher rates). Sometimes the windfall makes for great earnings.

We had another restart again a few minutes ago.

I've been stuck at : "bestshare": 496757170.68792397
for like a week. 

Well, I just dinged with 1PH and nothing. LOL.

I've got 1ph waiting for fill  on  westhash

Yup. Few time over the past few days. Wish I could turn off the same buzzer on antminers.

You're right. Weird. 2 Different miners stopped hashing to the pool but show hashes being sent. Switched another miner and it seems fine. LOL

Pool ok? My stats say almost no hashes, even though I'm pointing 860Gh at it.
Been going down for about half an hour.

Yup. Same here. I keep a few miners pointed here, but the 30-70%%+ earnings automatically turned 12TH to westhash and rentals for now. 

Thanks for the warning, I almost got a few of these last week. The low power usage/MHash ratio kept me interested.

That's total BS for a miner needing 'authorization' to be used, after you fing buy it. 

Thanks, Justt something I threw together. Not sure I really want to 'develop' it though. 

It's a spam /junk mailbox, so I don't mind it. 

That's what I'm telling them. Just trying to keep things civil on both sides. 

Fee for what? The renters or the owner of the rented rigs?

I understand it's a PITA , but in today's world you have to stay fair and competitive or the next guy (or business) will take your clients away by offering better service or refunds, etc..

Just FYI. Thought I'd chime in to maybe save face from the issues that people aren't too happy about . (I've been contacted by a bunch of members asking about skipping Betarigs and moving on).

I was referring to average mining income. It's widely available for people to know and understand for example, it's roughly 0.01/TH/Day nowadays. So the fair thing IMO would be to calculate from that.

Figure the rented rate, subtract the network average = loss out of pocket.

So then why are the realized losses of the hash rate difference between the normal average pool mining income of 'x' and rented hash rate (at point of losses) 'x+100-200%' is not credited to the mining rig owner?

I mean I understand the refund and hours credit setup, but a loss is a loss at the moment of down time.

Same as in stocks. You place a sell order, but Etrade or whatever front-end you use to trade stocks is down for 5.5 hours, after it's back the price is now a 1/4 what it was and you have lost a bunch of money . 

I've run my own business for many years, including company websites/hosting/email/etc.. etc..

I can understand 'issues' due to hosting, (although never had anything even remotely like what you are having), but if due to my site being down, my clients lose money, I'd b making sure they are compensated for the losses.

For example, 5.5hours * 15.5TH * 0.00063/hour(average actual loss of current high priced rental, excluding standard 0.011 average 1TH/Day price normally) = 0.0537BTC

This is just an example from a tiny miner like me. So that 0.0537BTC is direct loss, as it would have been EXTRA (above average prices) income were the site not down.
I don't care about the $12.10USD as it is pretty small, but what if someone was running 10x my setup? So they just lost $121.00USD for something they really should not be responsible for.

Any normal business would wash their hands and leave after a direct loss if the company responsible, would take it out of the Rig Owner's pocket instead of manning up and making themselves look professional and keeping their customers happy.

I don't want the 0.0537BTC , I'm not complaining about that, but the whole business structure / refund 'ideals' you are saying is pretty f-ed up.

This is not figuring in the HUGE losses some of us had due to no rented rigs sending the hashes we bough to the other pools. I'm over 1BTC paper loss on that one, but that's an indirect earining loss, not a direct out of pocket loss such as above referenced.

They had another down time a few days ago. Renters got refunds, but Id like to know this :

Do you refund the renter from the $$ the owner of the rig was supposed to rent, or betarigs pocket?

If it's the rig owner's pocket then it's very poor business and you definitely will be losing a LOT of people that I know including me using your business.

For example, if I had 15TH rented out at 0.02-0.035/TH/Day rates, but your sites goes down for 5.5 hours. My losses from the site's downtime should not be MY COST.

Please let us know how you guys handle this.

The first time, I was 'ok' with it, stuff happens. Second time in a few days, with some heavy losses, I'm NOT 'ok' with it.

Yup, 5.5Hours lost. This sucked! I'm out .6BTC+ 

Cloudfare is a big company (By their about us page at least). There could be a class-action lawsuit if these losses acrue with the miners I'd think.
If betarigs would be in the US you guys would already have one on your hands probably for lost earnings.  

Looks like the scaling of your hosting package/server(s) could not put up with the crazy demand last night/this morning for the rentals and traffic generated.
Hopefully you guys were on the enterprise pack, otherwise, shame on you. 

Ahh, didn't think normal mining would ROI on these for 10+months, even with free energy. Playing the game, I guess you can .. maybe..