There is a 3-working-day hold for all bitcoins bought through the E-Coin platform. Please read about it in the blog. If you have questions you can always contact support@e-coin.io


https://blog.wirexapp.com/faq-3-day-bitcoins/

We are glad you were able to contact Mychoice about your card. This was an issue with Mychoice card issuer and not E-Coin. Regardless we are glad the issue has been resolved.

En Wirex queremos invitarte a forma parte de nuestra comunidad. Por eso estamos entregando Tarjetas de Débito Virtuales Visa de Wirex para que las uses como desees. Ademas, contesta las siguientes preguntas y participa en un sorteo de 5 Tarjetas Plásticas Wirex exclusivas para quienes respondan.

We support moving your PayPal to our virtual visa debit cards in 37 countries. Once money is on your card you can use it, or buy bitcoin. Here is a tutorial.
https://blog.wirexapp.com/how-to-buy-bitcoins-with-paypal/

Your card is active and has a balance of $310,69 as your image shows. Our debit cards issued by our banking partner are sometimes rejected by ATM's. If we had your country and the ATM's you tried to withdraw cash from that would be beneficial. Our support will respond to you through email, but there should be no issues with your card. You should try it in a store to verify it works.

Hello. We are sorry for recent issues. Can you message me your email address so we can check on your account. We are also sorry for the slow response time. Here is a blog about our recent issues. https://blog.e-coin.io/we-would-like-to-apologize-for-recent-issues-5a181ee6d8#.xgekcksjr

Please message me your email address so I can ask support to address your issue with your account.

We are sorry for the slow response. We are currently understaffed and in the process of training additional support staff to make sure slow support responses do not happen in the future. Here is a recent blog about our recent problems and an apology.
https://blog.e-coin.io/we-would-like-to-apologize-for-recent-issues-5a181ee6d8#.xgekcksjr

buy bitcoin is still in beta and we are now improving it. The 3 business day hold is to make sure all top ups from external sources clear properly. This is only temporary as we will release bitcoins much sooner in the near future. This is only a security issue and we apologise for the inconvenience.

Some E-Coin/Wirex app users have experienced recent issues. If you have deposited bitcoin to your account and your balance did not display properly please email support@e-coin.io and they will assist you and resolve your issue. Support may take up to 2 days, so please be patient with us. We will respond to all support requests. We do apologise for recent issues and promise once the rebranding is completed Wirex will return to being the best service in bitcoin. 

https://blog.e-coin.io/we-would-like-to-apologize-for-recent-issues-5a181ee6d8#.k3wxf4cu3

How to earn bitcoin with the Wirex affiliate.

https://blog.wirexapp.com/earn-bitcoins-with-bitcoin-affiliate/

Your security is very important for us and we put a lot of efforts to ensure that your funds are safe.

In order to prevent any fraudulent activities, we are imposing a three-day hold for bitcoins when you buy bitcoins through e-coin.io.

We are confident that this is a temporarily measure to be withdrawn once our extensive risk-mitigating policy and measures are in place.

We are sorry for the inconvenience.

Please email support@e-coin.io and we can assist you properly.

Here is our tutorial on how to verify your Wirex account. Also reasons why to verify your account and raise your limits.

https://blog.wirexapp.com/verify-wirex-account/

Everything should be working now.

You will not need to register again. All E-Coin accounts with cards, bitcoin balances move over automatically. Nothing needed from your side. All Virtual and plastic cards will be fine. You can now use the Wirex app with e-coin.io account.

Here is a new tutorial on how to verify your Wirex/E-Coin account and why you should.

https://blog.wirexapp.com/verify-wirex-account/

Accounts have very low limits with unverified accounts. Also to buy bitcoin with bank transfers and alternative payment methods you must now have a verified account. Its not up to 2 weeks due to the long backlog of verifications to be done. We fully expect it to be down to hours or a couple days in the near future though.

Here is a new tutorial on how to verify your Wirex/E-Coin account and why you should.

https://blog.wirexapp.com/verify-wirex-account/

https://blog.wirexapp.com/how-to-verify-paypal-account-wirex/

You can use Wirex cards to verify your PayPal account. Just another use case for Wirex cards.

Verified PayPal accounts increase trust, limits, and security – something that you want if you use the service regularly. Verifying PayPal account is uncomplicated with the E-Coin card. Compatible with the Wirex platform, both virtual and plastic cards can be used for this process.

https://blog.wirexapp.com/how-to-verify-paypal-account-wirex/

You can use Wirex cards to verify your PayPal account. Just another use case for Wirex cards.

Did you know you can verify your PayPal account easily with the Wirex card?

Yes, you can. Verified PayPal accounts increase trust, limits, and security – something that you want if you use the service regularly. Verifying PayPal account is uncomplicated with the E-Coin card. Compatible with the Wirex platform, both virtual and plastic cards can be used for this process.

You can get a virtual card from us here https://www.e-coin.io/ or the Wirex app
https://itunes.apple.com/us/app/wirex/id1090004654

https://play.google.com/store/apps/details?id=com.wirex

You will only be charged a fee if you have balance on your card. So I would recommend to load it when you want to use it. If you have remaining balance on your card you can convert it back to bitcoin as you can see in this video https://www.youtube.com/watch?v=GtY1tN0FEkk