Ok, but I still can't withdraw :/ . Same error.
Ticket please |
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ETH withdrawals are not working
We had minor server issues. Now everything works fine. We have a few of non processed withdrawals which will be returned back to balance. |
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I would like you to add my coin
Kindly suggest it for voting here: https://c-cex.com/?id=voteOr use our ticket system to contact support for immediate listing. |
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Please check your support tickets.
Yes Sir, we check it several times per day, 7 days a week. |
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You mixed up topics. You need to write it to yobit support. Coins are still on yobit. They did not send it yet. |
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BTW is it normal that i have to login every time i? For some weird reason the cookies are stored just for a few hours..
Our sessions connected to IP's. If you don't change your IP - you don't have to login every time. |
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I heard that your site got attacked by virus and hackers and that was the reason that c-cex was down for some time , can you give info about what losses occured and is it still safe to do trading in c-cex site. As i was interested in doing trading in alt coin and so many users have suggested to do in c-cex.
Weird rumors. We was not attacked by virus or something. We just had our https SSL certificate expired and fixed it same day (look my post above). |
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how to resend the confirm e-mail?i didn't got the first one...
ticket please. |
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Apologies, SSL certificate issue. It is fixed already.
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please add official website at the coin info of International diamond/XID
xidcoin.com/en/
Done. |
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iam contacted the support did not respond to my message pls help me ...
Actually You got response from us within our response timespan and your issue already resolved. Reason is Payeer is in progress of changing his API servers. So we had to post your deposit manually. |
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@c-cex by when will you finally solve my login problem (2FA SMS failed) ? No answer at all from your support  , neither to support tickets, nor emails, nor PM on this forum. I can't login since four weeks !!!! We answer all tickets. Must be you don't get our replies by e-mail. Try to write to s@c-cex.com and we will solve this issue. |
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some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
Getting them online now. Was minor server issue. minor server issue, how long should i wait before i will be able to withdraw some coins and my deposit be credited to my account? its been almost 11hours waiting They was online at the moment of my previous reply. |
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I submitted already 4 support tickets, never got any reply  , what a great customer support ! Please, don't submit more than 1 ticket. We serve all tickets several times per day. If you don't get answer from us for tickets submitted not from authorized accounts - must be it's e-mail issue. You can write us to s@c-cex.com in this case. |
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some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
Getting them online now. Was minor server issue. |
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New feature for Premium users!
Wait, it's for all! All of our users are premium!
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Add ELCOIN plz. It won in voting few month ago. Here is ELCOIN in DEX-TRADE exchange. I think API is ready, contact with coin's developers. Unfortunately it takes long time because it has very non-standard interface, but we are working on it. |
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