Hi there,
there are obviouse some issues with withdrawing Stresscoin. This is really anoying if you have to wait every time until your withdrawn is handled manually. Is there a possibility to fix this soon. Out of 10 withdrawals 1 successful.
Thanks BTCtrader
Yes, STS wallet has bug which does not allow to send certain amounts. Developers aware and we are waiting for fix from them. Meanwhile it's disabled on exchange. |
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SMS failed. Please, inform Support can't log in to my account since yesterday ,soport on the ticket is not responding.Help solve the problem
Should be resolved already. We always serve all tickets. |
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SMS failed. Please, inform Support can't log in to my account since yesterday ,soport on the ticket is not responding.Help solve the problem
SMS works now but https://twitter.com/CryptoCurrEncyX/status/710657152344571906Those companies never delivered high quality service for 2 years (they charge for SMS delivery but do not guarantee it delivered) so we had to get rid of SMS 2fa. Google Authenticator is best solution. |
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when I will make pepecoin address, I did not get an address, which appeared only this paper: {"result": null, "error": {"code": - 1, "message": "CDB: Error 13 can not open database "}," id ": null}
how to fix it?
thanks.
Already online with PEPE dev to resolve this. |
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How is the support working ?
It works fine  |
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Really disappointed with c-cex service, deposited etherum and the transaction got thousands of confirmation when in fact it needs only 50 confirmation to appear on my account. OP sent you the details.
Recently we lowered needed confirmations to 30. And I think your TX already posted to balance once you opened ticket right? |
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No nodes to sync for a very long period of time. Dev last online dec, 2015. If this will not be fixed - unfortunately we will have to remove DROP without any technical possibility to withdraw DROP balances.
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Hi Exchange admin if we want to add coins other than by voting what is the procedure available (if any) Do you have a slack channel or IRC to discuss about these Yes: #c-cex-exchange on irc.freenode.net Also you may try also PM me. |
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I requested that C-CEX reduce their UNO witdhrawal fee. 0.1 is too steep, it's 0.01 on Bleutrade, 0.0002 on Bittrex & 0.0001 on Cryptopia. I'd probably even ask Bleutrade to reduce theirs if we went over $5/coin.
Thanks for letting us know. 0.0001 is set. |
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arloseb, lootz as you wish |
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Sure, but what happens if I'm asleep and this happens?:
1. The buy order is filled and I get my millions of SMLY
2. Twenty minutes later, SMLY is removed from trading.
What happens to my SMLY in that case?
It will be hard to let this happen because we remove trading and cancel all orders on removed coin several days before deadline. At the same time keeping wallets open for withdrawals in "Balances" page. Also we always give some extra days. |
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Hi,
What happens in this case?:
I have a 3 BTC buy order of SMLY at 1 sat filled. Two seconds later, SMLY is removed from trading. Do I just lose that 3 BTC-worth of coin?
Of course not. All buy orders got cancelled on coin removal and funds will go back to balance. |
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One month of 50% trading fee discount applied for all accounts set to use google 2FA by this moment.
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please, help.
I think you need to submit ticket on its website or maybe just pm the admin Exactly. Any requests regarding user accounts are served via tickets only. Thanks. |
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How it is connected with removal? Just open ticket - we will sort it out for you |
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We have to free up server resources for new coins by delisting some coins which have consistently low trading volume.
The following coins will be removed on 19.03.2016 if their average trading volume for the last month has not exceeded 0.2 BTC/day (or 6 BTC for last 30 days):
1337 [1337], AdvancedInternetBlock [AIB], AmsterdamCoin [AMS], AntiBitcoin [ANTI], Argon2Coin [AR2], AmeroX [AX], BitBay [BAY], BitCent [BCENT], BitcoinTX [BTX], Bitquark [BTQ], Burst [BURST], BowsCoin [BSC], GlobalBoost-Y [BSTY], CarbonCoin [CARB], CryptBit [CBIT], CandleCoin [CD], Cloud Mining Asset [CELL], CryptoEscudo [CESC], CleverCoin [CLV], ChipCoin [CHIP], CrownCoin [CRW], Crypto [CTO], Cypher [CYP], Deutsche Emark [DEM], DraftCoin [DFT], DigitalCredits [DGCS], Fantom [FNX], FujiCoin [FJC], GuccioneCoin [GCC], GlobalCurrencyReserve [GCR], GameCredits [GMC], GongYiCoin [GYC], IslaCoin [ISL], Kcoin [KC], IncaKoin [NKA], LiteStarCoin [LTS], Lyrabar [LYB], MapCoin [MAPC], MobileCash [MBL], MotoCoin [MOTO], PrimeChain [PRIME], NewCoin [NEWC], NinjaCoin [NINJA], DNotes [NOTE], Quedos [QDOS], RainbowGoldCoin [RAIN], SaveAndGain [SANDG], ResumeoShares [RMS], SecretCoin [SCRT], SmileyCoin [SMLY], TurboStake [TRBO], StepsCoin [STEPS], UCoin [U ], WorldPay [WOP], BitZeny [ZNY].
Please, trade, sell or withdraw these coins before removal date, after which retrieval of any remaining balances for these coins will not be possible anymore.
We will not remove those coins if they reach minimum trading volume requirement.
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I am an individual with my personally coded bot. actually I am still developing it for a couple of different exchanger using their API. so in that case will I be considered as trusted ?
Please, contact with ticket - we will negotiate all. |
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