i had the same at #164855
played headsup and lost. software says place 3-4 not 2 and i did not got the chips...
please fix it and give me my chips
played headsup and lost. software says place 3-4 not 2 and i did not got the chips...
please fix it and give me my chips
Lol I was playing this s1000 gtd earlier. I saw it 5 min late but there was late reg so it's ok. Then some guy became 4th. So it was tball, ddr and me. Then tball lost and became 3rd (or so I thought.) Then heads-up, prices were s650 and s350 so I decided to just go all-in a lot because I was ITM anyways. Then after few all-ins I lost so I was second. Well not.. tball was second and I was third. Why is that? xD I never experienced like that on partypoker etc, I would think that if I am heads-up I will be second or first :p (this was tournament #164860, I think tball had the same in tournament #164859)
This just happened to me. Can we get an explanation of what is going on? Why can I be the 2nd to last person left at the table and not win the second place price money?
We take security issues very seriously, and will continue to monitor the situation as it progresses.
If any miss-payment is detected your chips will be credited.
Thank you for reporting this.
We have credited both of you your chips and deducted it from the account in question.
We continue to monitor this situation very closely, and are talking with our software engineers to see if there is a logical reason why this happened..
If there are any error payouts in Satoshi Poker we will of course cover them.
Thank you for all of your continued patience.