This is a hilarious thread.

ITT, we find gems such as:

1) "NOOOO, it was the casino part of our website that scammed players, so you can still trust the poker part"
2) "WHY DO YOU GUYS REPEATEDLY KEEP POINTING OUT THAT THE SITE I AM SPAMMING IN AN EFFORT TO PUT MONEY IN MY POCKETS IS ALWAYS STEALING FROM THE PLAYERS?? c'mon be more respectful of my hustle"
3) "Don't troll us because we're a dishonest operation, you have to have standards even if we have none"
4) "What?? I'm just an affiliate that promotes and convinces players to sign up to a site that offers only me the ability to give the best rakeback deals to players...it's not like I'm responsible for what happens to those players afterwards.  C'mon, I barely have any affiliation with the site."

Please carry on. 

Why would I report you to a thread?  I don't distrust you; I simply don't like the way you go about doing things.  Why would you give me 4 negative trusts all regarding the same topic?  Don't you think that is slander/libel?

I have not had time to read the whole story. It seems the problem was not of betcoin but the software house did a mess.

You are affected by serious delusions of grandeur my friend.
Your trust will not say anything regarding my reputation.

I would like to set the record straight on how I feel I was treated by Betcoin.ag and their handling of my dispute with BetSoft. My words have been twisted and used by both sides in this argument (Betcoin Haters vs. Betcoin Shills) on forums all over the internet. I have had some time to reflect back on this whole ordeal and would like to share my perspective. Although I doubt that this will happen I will ask that neither side post my comments to the forums as evidence that Betcoin is good or Betcoin is bad. This is only for the players that play at this site and want to know the facts. I will comment here on Betcoin only. I am contractually bound not to comment in regards to BetSoft.

First I would like to say that overall I have no bad feelings towards Betcoin. I feel that although they did not handle the situation exactly the way I would have wanted them to, they did help me to reach a settlement with BetSoft. Without their help this may not have happened. Andrew and staff spent many hours trying to resolve this situation, and worked very hard for me. What happened was out of their control, and not their fault, but they should have perhaps handled things differently. Prior to this incident I would have given Betcoin an A+. They treated me well, and I felt like I was a valued VIP player. Afterwards I would give them a B+. I am still treated well, and I still feel that they value my business. The reason for this change can be summed up in one statement: Lack of Transparency. Although I feel that Betcoin was trying to help me behind the scenes, the problem was that it was not communicated and it was done behind the scenes and the details of what was happening were not shared with me. This is where I think that Betcoin should have done better. An honest open line of communication would have made all of the difference. I still have some questions which I would welcome Betcoin to answer for all of us so that we might understand better the relationship between the casino and their software vendors:

1. Explain the relationship between Betcoin & Software Vendor. When a player places a wager on a game exactly how does it work? Explain the chain of custody of the wager and who is responsible for paying the player for a win or taking the money from a loss. Who holds the funds for a progressive jackpot? What recourse does a player have if they feel that they have been wrongly paid?

2. Why does Betcoin censor or delete forum posts? As I said transparency is very important to me as a player. It is the foundation of trust. At the beginning of this dispute I tried to bring this vigorously to the public because I felt I had been wronged. I had forum posts and comments removed by the moderators and staff. Why? My opinion on this is that Betcoin does not want to bite the hand that feeds them (The software vendors). If they allow posts that are negative towards the vendors it could jeopardize their business dealings with them. I understand this, but Betcoin needs to understand that without the players that play here there is no business. The customer should come first, not the vendor. Unless it is outright offensive allowing the players to publicly state their opinions is important. Freedom of speech is very important to me. Allowing dissenting viewpoints and difference of opinion need to be protected. Having my speech censored made me feel as though the profits were more important than the player. This is where I feel that Betcoin dropped the ball. Do the vendors monitor your forums? If so what does that communication look like? Do they ask you to take down negative postings against them?

3. Although I cannot comment on the issue of my spin, what is your opinion? Should the spin as it occurred have won the jackpot? I want only a one word answer. Yes or No. No disclaimers. One word only. It is your opinion and not legally binding.

I know that these are tough questions. But answer them and you will be better for it. Be transparent and build trust with your players by answering them. It will only help your business, not hurt it. I do not post this to attack you. In fact I continue to play here, although I have taken a recent hiatus. I really enjoy the site. You have always treated me well, and hope to continue our relationship. Answer these questions and your grade may improve back to an A+.

On a separate and more festive note I would like to thank all of the players on this site who had my back. Specifically ungod & he who must not be named (Twitchy). They fought for me, not because they know me or have any stake in what happened to me, but because they understand that players need to be treated fairly. Because it could have been them or any one of the players on this site that this happened to. As a thank you Betcoin has debited 200mBTC from my account which I have previously announced will be used to fund a poker tourney. Andrew had committed to matching it with 300mBTC. I look forward to sharing this with all of you, and more than likely watching from the sidelines (I'm sure I will be knocked out early as I am not a very good poker player). Thank you to Andrew and the staff at Betcoin for allowing me to do this. I look forward to seeing you all on the felt.

jasonort

P.S. Could you please add some additional slot gaming providers? I am somewhat limited by the games I am willing to play currently

The website is a sister site to bitcasino.io

The logo:


The license:
https://validator.curacao-egaming.com/3c743911-e89d-4a2f-a803-df264761553c

Curaçao eGaming License Validation


mBetSolutions N.V.

Dr. M.J. Hugenholtzweg Z/N
UTS Gebouw
Curaçao

www.bitcasino.io
www.sportsbet.io

Operating status: VALID

Overview

Part of the Netherland Antilles, which is just off the north coast of South America, Curacao has offered licencing to egaming groups since 1996 attracting companies from all over the world due to their very low tax rates.

A large number of casinos that have poor reputations are regulated in Curacao and while there have been signs of improvement in the last year or so, with the move from the Cyberluck name – which took no involvement whatsoever in assisting players with any disputes that involved casinos they regulate – to Curacao eGaming, they are still widely considered by the playing community to be toothless when it comes to ensuring their casinos behave in an ethical fashion.

A little better than a license from Costa Rica – which is the same as being unlicensed for all practical purposes – and not even in the same universe as licenses issues in Gibraltar, the Isle of Man and Alderney.

Oh, my name is CJMOLES!

Dear TwitchySeal,

we appreciate your insistent interest in our activities.
Why do you assume each and every company or its division must be easily found on the Internet, especially if it`s operations connected to bitcoins. The full supplier`s requisitions are confidential, as well as personal information of our customers. You won`t find a casino that provides you such information.

And could you please prove that your posts are not paid by our competitors?

Big thanx for upping our thread again and again.  We do really give you thanks

Kind regards,
BTC Casino Team

I have always been a betcoin supporter it was the first place that I made my first coin and I guess I will stay like this , but I believe that Betcoin and all other btc casinos should remove Betsoft games
Jason's story wasn't betcoin's fault , but come on the story now is all over the web and many people are complaining about Betsoft
till now I still play some betsoft games like sugar pop just to pass time cause you can play it for more than 3 hours with 0.02 in the cashier and decided that starting from today I won't throw a penny on their games
you are a part of the WPN and there are many better slots providers , don't stuck with Betsoft
your repu doesn't worth betsoft

other than Betsoft issue , I'm all the way with Betcoin

Last time I logged in was last time they had software for a system that I have access to.  I think it was in December of 2014, IIRC.  You can say the new software is "more stable".  But I wouldn't know because I've never been able to get it to work at all.  I tried it with WINE and they laughed at me (upthread).


Ok, I'd rather play at swc too, but they stil (after 1.5 years) haven't come up with any software that I can run.