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821  Economy / Gambling discussion / Re: Kudos to Bitcasino.io on: July 09, 2020, 12:51:52 PM
Hi guys,

It would be a bit of an overkill with PR moves if we arranged this one. After hard work on LAngels case we've got plenty of positive feedback and the negativity this case gave to us at first glance has turned into positivity and it has strengthened the trust towards our brand in this community, which we're truly thankful Smiley

Cheers,
Karl
Bitcasino.io
822  Economy / Reputation / Re: Bitcasino.io 171btc winner discussion on: July 09, 2020, 07:27:45 AM
Hey guys,

A solution was immediately implemented to disable any future potential exploitation. Meanwhile, a thorough investigation has taken place. We can't disclose the details for obvious reasons however, we can ensure you we're working 24/7 365 days a year together internally, with others in the industry and of course, our partners to ensure we take the best possible precautions and swift action to safeguard security.

Cheers,
Karl
Bitcasino.io
823  Economy / Reputation / Re: Bitcasino.io comes to a non disclosed agreement with a user who won 171 btc on: July 08, 2020, 01:22:37 PM
the account will not be unfrozen and the funds will not be paid out. There is no settlement, this is false information.
Can you confirm that you meant to say that the bitcasino.io account of user LAngel is still frozen and there were no settlement of giving him 48 BTC?

By the way, I am still swallowing the information you have provided. So, I will be giving my full feedback later once I will have a clear understanding.

The account is frozen and will stay frozen. We have never made any settlements with the user in question.

Cheers,
Karl
Bitcasino.io
824  Economy / Gambling discussion / Re: Open discussion: Won 171 BTC and settled for 48 BTC on: July 08, 2020, 01:18:56 PM
Hi guys,

Unfortunately the main thread got closed before we got our long reply together, but we've left a reply on the Reputation area thread.

Please have a look as there was never a settlement.

Cheers,
Karl
Bitcasino.io
825  Economy / Gambling / Re: Bitcasino.io 💜— Be the 1st to try ⚡Casino ₿oost ⚡ on: July 08, 2020, 01:14:01 PM
...and max profit is 100 mBTC.
...

Enjoy,
Karl
Bitcasino.io

Max profit is 100 BTC but if you win something big like 171BTC they will only pay 48BTC.

I mean 48 BTC is a nice amount to bribe anyone to delete de evidence and stay quiet...

Would be nice to know why the casino didn't pay the full amount.

Hi seoincorporation,

Unfortunately the "big win" thread was closed, but new one was opened on Reputation area where we have left our reply on this case.

Please have a look as there was never a settlement.

Cheers,
Karl
Bitcasino.io
826  Economy / Reputation / Re: Bitcasino.io comes to a non disclosed agreement with a user who won 171 btc on: July 08, 2020, 01:08:19 PM
Hi everyone,

We were made aware of a thread recently created, the thread is now locked and contains incorrect information which we’d like to set straight.


Before getting into the case, I want to acknowledge a point that was made in the now locked thread around the gravity of the situation
and the potential positive or negative impact on our reputation.

With that in mind, we think it’s crucial to share some of our reasoning and proof behind why we’re certain that LAngel’s winnings
are not legitimate and are a result of fraudulently manipulating GameArt’s Dawn of Olympus.

This is not the first encounter we’ve had with this person and this was made crystal clear when we uncovered a 100% match to a previous user
who had been investigated and subsequently blocked for tampering with games.
We use a wide array of industry-leading detection tools, 100% across them is unambiguously a match.

Previously, this user managed to extract a large amount of BTC from ourselves and also hit a few other crypto casinos in a very similar manner.
For this reason this person is widely known to ourselves, other crypto casinos and at least GameArt, if not other game providers.

Furthermore, KYC has been consistently inconsistent and while for privacy reasons we can’t post the submitted KYC here,
we can say without any doubt that the KYC documents submitted are not valid.

We know however that our community here requires something more tangible than simply our word.
Below, you will see the publicly available proof from the Blockchain supporting our findings that there is indeed a pattern of a single individual
who we know to be manipulating and exploiting games across casino operators, and that LAngel is not as legitimately lucky as would have you believe.

Transaction 1 where 0.483 BTC is moved to 14t9Ff3yUgwcQm5HsAsL5Rq7meBBCDT8g5
68c63caf998c3e84f342caa988d1e439f8cd78174aa389185b3e4a06f0ecf27b

Transaction 2 where 0.1 BTC is deposited from 14t9Ff3yUgwcQm5HsAsL5Rq7meBBCDT8g5 to Account 1 deposit address in Bitcasino 3G4r8XMKgvKFq3M29kNuV9RE6kvq7eY5Qh
7dbd1fe62c6afb93ecaa8ce0eed7cb0e90210de93151eb29f894a81c32cacc25

Transaction 3 where 0.196 BTC is sent from 14t9Ff3yUgwcQm5HsAsL5Rq7meBBCDT8g5 to a new address 1BCeQTQWvq5gzk8yEBzwGrWuLYjHmvf3P2
571a8a4c2f6d59044e669f5f5956e4544970fce7aea21feb3d32caa577b35497

Transaction 4 where inputs from 1BCeQTQWvq5gzk8yEBzwGrWuLYjHmvf3P2 and 13mEeWBYtd4huuuWGTFbEvbH192uMGh3tF send 4.5 BTC to a Casino Operator 1 deposit address 1BnqgnQFVpevz7idhBHpdD2Axy7L9ZC42U and 0.134 BTC to a new address 1DFQ7ofFWf1yffqwQL1Jdv445ZeYxSuGiD 90eea9f590e77ce6e9e70de79911ef38275e0d22642b54c02d34343c3b59bbdb

Transaction 5 where inputs from 18qF5tBd175jfz3AwjtsbebTfn8nkfRGDm and 1DFQ7ofFWf1yffqwQL1Jdv445ZeYxSuGiD are sending 0.5 BTC to Bitcasino onto Account 2 deposit address 3Bn9pecZA6r3Z1bCYdh4GV5tM3DYXxMhzF and 0.055 BTC to a new address 1J14KoZVUXrG3P4Rcs6URZQ1dJHY77tVWQ 5a9b14457a493e6c237d1e38dd1b80082af45e217a77782fdd605fd5e09dd4ee

Transaction 6 where inputs 1J14KoZVUXrG3P4Rcs6URZQ1dJHY77tVWQ and 1JkAF2owb3QgXG1UN53yREFvogTWeLs1TZ fund a deposit of 0.5 BTC to a players deposit address 38492UnXhifAE4Yag26Lbp6beoxB1cLTDT within Casino Operator 2 52777ed072b6fdd1c3cbb8b14ce7fb37556d302a0e9eaa64e801731c8b92fcb3

The above combination transactions prove that the addresses involved are in possession of a single entity responsible of the deposits to
Bitcasino Account 1, Account 2 and also to Casino Operator 1 and Casino Operator 2.

Collection of the entity’s mentioned addresses:

14t9Ff3yUgwcQm5HsAsL5Rq7meBBCDT8g5
1BCeQTQWvq5gzk8yEBzwGrWuLYjHmvf3P2
1DFQ7ofFWf1yffqwQL1Jdv445ZeYxSuGiD
1J14KoZVUXrG3P4Rcs6URZQ1dJHY77tVWQ

Account 1 Bitcasino deposit address:
3G4r8XMKgvKFq3M29kNuV9RE6kvq7eY5Qh
Account 2 Bitcasino deposit address:
3Bn9pecZA6r3Z1bCYdh4GV5tM3DYXxMhzF
Casino Operator 1 deposit address:
1BnqgnQFVpevz7idhBHpdD2Axy7L9ZC42U
Casino Operator 2 deposit address:
38492UnXhifAE4Yag26Lbp6beoxB1cLTDT

Blockchain links to each relevant transaction:

https://www.blockchain.com/btc/tx/68c63caf998c3e84f342caa988d1e439f8cd78174aa389185b3e4a06f0ecf27b
https://www.blockchain.com/btc/tx/7dbd1fe62c6afb93ecaa8ce0eed7cb0e90210de93151eb29f894a81c32cacc25
https://www.blockchain.com/btc/tx/571a8a4c2f6d59044e669f5f5956e4544970fce7aea21feb3d32caa577b35497
https://www.blockchain.com/btc/tx/90eea9f590e77ce6e9e70de79911ef38275e0d22642b54c02d34343c3b59bbdb
https://www.blockchain.com/btc/tx/5a9b14457a493e6c237d1e38dd1b80082af45e217a77782fdd605fd5e09dd4ee
https://www.blockchain.com/btc/tx/52777ed072b6fdd1c3cbb8b14ce7fb37556d302a0e9eaa64e801731c8b92fcb3


Given the 100% match, our fraud team’s extensive findings supported by GameArt’s investigation and the history we have with this user
the account will not be unfrozen and the funds will not be paid out. There is no settlement, this is false information.

Bitcasino has been around for just over six years now, that type of longevity is not possible in our industry if you’re scamming or acting with ill intent.
On average we pay out legitimate winnings in two minutes but we will never be publicly blackmailed into paying out illegitimate gains.

There may be people here who, for their own reasons, will not want to believe or agree with our decision.
To that we can only urge everyone to think critically about this case and explore the evidence available.
There are plenty of red flags that can be seen in the original thread, from the YouTube video to now being private to the very fact that the
user has been withdrawing 25BTC over the past few days - something which has already been noted by Bitcointalk members.

We will continue to work with our fellow crypto casinos and game providers to ensure that we are aware
and can protect ourselves from future attacks on both the technical and reputational fronts.

Currently, we’re in talks with the other casinos and those businesses affected to see whether or not they are happy to go public with their encounters with LAngel.
While we can’t make them, we strongly believe it’s important for our community to be united against such manipulation.

Lastly, we say it a lot but fun, fast and fair isn’t just our marketing motto - this is what we work and live by at Bitcasino.
We’re hopeful that the community here will explore the case and support us on the matter as it has done so many times before.

Should any member of the community have more information about this individual please feel free to reach out to enquiries@bitcasino.io or to myself.
You can also do so anonymously if you feel the need to.

Cheers,
Karl
Bitcasino.io
827  Economy / Gambling / Re: Bitcasino.io 💜— Be the 1st to try ⚡Casino ₿oost ⚡ on: July 08, 2020, 07:38:06 AM
Good deal on the power boost. Only problem is that it's too early for us in Asia to take advantage of, but anyway we have the weekend to try it:) Does it apply to ALL games? Max 10mbtc means max profit is 100 mbtc right?

Oh and one small mistake, your promo says June but you mean July;)

Hi slaman29,

Casino Boost applies to all slot games, so your winnings in slots will be boosted by 10% and max profit is 100 mBTC.
And typo fixed, thanks for that Smiley

Enjoy,
Karl
Bitcasino.io

828  Economy / Gambling / Re: Bitcasino.io 💜— Be the 1st to try ⚡Casino ₿oost ⚡ on: July 08, 2020, 06:20:36 AM

I’ve been reading about this guy over the last week or so, good thing we have people like Harkorede around. The community needs people like that to stop scum trying to cheat the system at casinos & sports books. Some people have no shame!

We have deleted two messages that contain vulgar language and we have said multiple times to keep this topic on scam accusation thread he created.
We and other forum members don't have to tolerate this kind of sh*t posting that doesn't bring any value for the community. Our fraud team has concluded an investigation and the end result was that the user in question was double-spending.

Currently, this case is standing in Curacao eGaming as he has made a complaint to our license holder.

Cheers,
Karl
Bitcasino.io
829  Economy / Gambling / Re: Bitcasino.io 💜— Be the 1st to try ⚡Casino ₿oost ⚡ on: July 07, 2020, 08:01:48 AM


Hi everybody Smiley

We have a brand new feature = CASINO BOOST!
Let’s celebrate this with Power Hour promotion.

So here’s your fantastic chance to boost your winnings by 10%!

How to do that:

* Casino Boost becomes available during Power Hours (10:00 GMT and 22:00 GMT).
* Activate the boost and get 10% extra on your winnings.
* Power boost has a duration of 2 minutes.
* The maximum power boost is 10 mBTC.


The promotion runs from July 6 until July 19.
Every player has 1 boost available per Power Hour.

Log in to Bitcasino and unlock your gaming power play!

Read more HERE


Enjoy Wink
Karl
Bitcasino.io

Hey Smiley

Just a quick reminder CASINO BOOST will start in a few hours.
Be ready at 10:00 GMT. If you miss it, try again at 22:00 GMT.

Happy boosting Wink
Karl
Bitcasino.io
830  Economy / Gambling / Re: URGENT. just won 171 btc (5700x bet) on bitcasino.io and now im locked out on: July 07, 2020, 07:48:00 AM
Hi guys,

PM received. We are looking into this issue.

Cheers,
Karl
Bitcasino.io
831  Economy / Gambling / Re: Bitcasino.io — 💜Why is 2FA so important❗ on: July 06, 2020, 02:06:58 PM
Strange, I found a security tab on mine. maybe this link > https://bitcasino.io/#security can help you directing 2fa option. I am not sure but you should try it.
It works! Thanks! Edit: I can set up the 2fa but it has no effect when I tried to log in.
Oh well, I have to remember #security then. Perhaps devs should check the google integration since maybe I'm not the only user affected by this bug.

Is it browser related problem or something is indeed missing for some users. Or perhaps it is an issue for those who logged in or signed in with social media account (google and facebook).
I'm suspicious this is about the integration problem as well.

Hey mu_enrico,

I’ve talked with our developers and they can confirm that the reason is the social login integration.
At the time being if you want 2FA enabled on your account, please contact our support to switch your login method on our site.

Cheers,
Karl
Bitcasino.io
832  Economy / Gambling / Bitcasino.io 💜— Be the 1st to try ⚡Casino ₿oost ⚡ on: July 06, 2020, 10:08:40 AM


Hi everybody Smiley

We have a brand new feature = CASINO BOOST!
Let’s celebrate this with Power Hour promotion.

So here’s your fantastic chance to boost your winnings by 10%!

How to do that:

* Casino Boost becomes available during Power Hours (10:00 GMT and 22:00 GMT).
* Activate the boost and get 10% extra on your winnings.
* Power boost has a duration of 2 minutes.
* The maximum power boost is 10 mBTC.


The promotion runs from July 6 until July 19.
Every player has 1 boost available per Power Hour.

Log in to Bitcasino and unlock your gaming power play!

Read more HERE


Enjoy Wink
Karl
Bitcasino.io
833  Economy / Gambling / Re: Bitcasino.io — 💜Why is 2FA so important❗ on: July 06, 2020, 08:02:48 AM
Nice free spin bonus!
By the way, I signed in with google and I couldn't find settings where I can set up my 2FA. Help...

Hi mu_enrico,

Here's short guidance:
1. Log in to your Bitcasino account and then click on your username top right.
2. Click on the Security tab.
3. Scan the QR code with your smartphone before opening up the Google Authenticator app on your device.
4. Click the + button, and then you can add your Bitcasino account to your menu.

Cheers,
Karl
Bitcasino.io

834  Economy / Gambling / Bitcasino.io — 💜Why is 2FA so important❗ on: July 02, 2020, 07:16:23 AM


Hey guys Smiley How are you doing?

Here at Bitcasino, we are determined to keep you and your account information safe and secure.
That's why we provide two-factor authentication (2FA) option for you, using the industry-leading app by Google Authenticator.

Don't know what it is or how to set it up Huh
Please read our blog article about it: What is 2FA & why is it so important?


Stay safe,
Karl
Bitcasino.io
835  Economy / Gambling / Bitcasino.io — 💜Blackjack = Play like a Pro ♣️♦️♠️♥️ on: June 30, 2020, 12:14:32 PM


Hi guys Smiley

Blackjack = It’s one of the most played live casino games.
 
Want to know more about this fun and exciting game? Read our blog article >>> Blackjack basics & dealer rules.
 
Calibrate your tactics accordingly and improve your gameplay!
 
Cheers,
Karl
Bitcasino.io
836  Economy / Gambling / Re: Bitcasino.io — 💜Top 10 Stablecoins of 2️⃣0️⃣2️⃣0️⃣ on: June 29, 2020, 01:08:13 PM
a bit upset with bitcasino..

i've lost at least $1000 to this casino over the past couple weeks.    Over the weekend, I get an email saying that they suspect suspicious activity with a login from a new device in sweden.  I didn't see this email.   later that day my account balance is drained to two separate bitcoin addresses.   it was about 15 mbtc.   also,  I didn't have 2fa set up (dumb, I know) .. but NOW google authenticator is setup by these scammers and i'm completely locked out of my account.

I send a note to security@bitcasino.io.  they finally get back to me after a couple days saying they don't find anything suspicious.

So..

1)  I would like them to refund my money..  --- i know this is reaching and understand that this probably won't happen..  BUT if they did, i'm sure i'd lose it and more eventually, so they would win.. but whatever. . I understand they're not responsible for me not having my account locked down correctly.  BUT a gent can ask, right?  :-)

2) I would like them to unlock my account so I can play..   

i mean they send me an email suspecting suspicious activity,  then they say they don't see any suspicious activity?     I love this casino..  it's just a shame.. 

thanks for letting me vent.
wcbw

Hi wecanbothwin,

Please send me your Bitcasino username. I will check.

Cheers,
Karl
Bitcasino.io
837  Economy / Gambling / Bitcasino.io — 💜Top 10 Stablecoins of 2️⃣0️⃣2️⃣0️⃣ on: June 29, 2020, 08:22:18 AM


Hello everybody Smiley

Cryptocurrency has become the largest digital exchange platform in the world.
However, with the release of stablecoins into the market, will they create a huge disruption in the crypto space?
 
Find out here: Top 10 Stablecoins of 2020.
 
PS. What’s your opinion on investing in stablecoins?

Cheers,
Karl
Bitcasino.io
838  Economy / Gambling / Bitcasino.io — 💜Get your share of €30,000 🌞Aztec Sun release tournament on: June 26, 2020, 11:56:55 AM


Hi guys Wink

Here's a great chance to have a fun weekend.
Play selected Booongo slots in Aztec Sun release tournament & get your share of €30,000


How it works:

1. The minimum bet is €0,5.
2. Make at least 100 spins using a qualifying bet.
3. Get 1 point for each х1 multiplier in win spin.
4. The leaderboard is based on players who get the most amount of points.
5. Participating games:
Dragon Pearls, Sun of Egypt, Tigers Gold, Great Panda, Moon Sisters, Aztec Sun.

The tournament runs until June 30 & the total prize pool is €30,000!


Read more and opt-in HERE
 
Have a funny-sunny weekend Cool
Karl
Bitcasino.io


839  Economy / Gambling / Re: Bitcasino.io — 💜Take home your share of 3,300 FREE SPINS! 💜 on: June 26, 2020, 07:03:40 AM
Hi guys,
 
Let's keep this topic in one thread on the right board where we have now left a reply: https://bitcointalk.org/index.php?topic=5256938.0

Thanks,
Karl
Bitcasino.io
840  Economy / Scam Accusations / Re: BitCasino.io - 1.43BTC + 1.6BTC Scammed on: June 26, 2020, 06:59:46 AM
Hello!

As the user in question has sent a complaint to our license holder, we have to wait until they come up with a decision.

Kind regards,
Karl
Bitcasino.io
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