I'm accused and they provided no evidence. They told me they connected me with some unverified accounts, but the truth is they didn't like that I was winning.

So be careful, because once you start winning, they are going to do you the same way they did me.

Just avoid the site at all costs guys.

They scammed me for 0.08 btc and are ghosting me everywhere (including Curacao Gaming)

Their explanation for this made no sense, they say they suspect that I used multiple accounts (which are not verified btw) and that's why they are locking me.

Instead of just locking the unverified accounts they locked my winnings of 0.08 btc I made on a maistream bet Tyson Fury vs Deontay Wilder.

Still no response from Cloudbet or Curacao. That 0.08 btc is now worth more than 2800$.

Horrible scammers

It's been more than a year from this and it's still not resolved. No response from Curacao Gaming. Cloudbet refuses to budge. My 0.08 BTC are still stuck.

UPDATE:

No response from Curacao Gaming for 8 months.

They still didn't return me my money.

You avoid to answer anything yet again. SHAME ON YOU Cloudbet.

I'll contact Curacao Gaming again and see why the issue hasn't been resolved yet.

You took my hard earned money. You're a disgrace to every betting platform and I hope newer visitors recognize this and avoid your platform.

Seriously people, just bet on Sportsbet.io, bet365, marathonbet, pinaccle etc. I had 0 issues with them. Avoid Cloudbet at all costs or you're going to end up like me or worse.

That's why I'm here to tell my story. If they are not sharing something with me privately then that's on them.

But there has 100% been a mistake on their side and they need to give me back my money.

The fact that they let me deposit money and just block it when I win the next bet (Wilder vs Fury) with the same money is extremely fishy to me.

It's incredibly sad man.

They told me that those suspicious accounts were active from same IP all the time and I told them that's impossible.

But then I asked them are these suspicious accounts even verified, because I verified 8 months ago?

If they are verified, how did they get verified if they had same IP as other user? Their KYC verification lasts for 1-2 weeks so they should've noticed that if that was true.

If they are not verified, then why are we even having this entire conversation. Lock their funds until they prove you otherwise and warn me as an existing user.

In either situation, it's Cloudbets fault.

Dear Cloudbet,

First of all, my request was never that you give me any details on a public forum, but you can discuss an investigation with me privately through mail since I'm a part of it and you basically frozen my money. You refused to do this multiple times.

Secondly, you let me deposit a money and place a bet and locked me out instantly when I won a mainstream bet which is shady as fuck from you.

Thirdly, close every fucking account you think is involved if they are not verified and you detect suspect behavior from them, but don't close mine when I clearly verified I'm a real person playing from a real unique household. I verified to you 8 months ago and if you noticed that someone has been active "all the time from the same IP as me", then you should've banned that account instantly and not punish me later on when I have nothing to do with it.

I asked you multiple times if those accounts which you accused me of are verified, yet you never responded.

• If they are, how did they pass your KYC procedure, where you verify the identity and uniqueness of each player? How, if you "investigated" that there were more accounts with same IP, you didn't instantly ban those accounts and punish them and not me?
  
  You wrote to me that accounts you accused me of where all them time using same IP which is completely impossible and has to be a mistake, but even if it were true, it was your role to punish this behavior as soon as it got noticed and if not then, during KYC procedure, which by the way lasts between 1-2 weeks.
• If they are not verified, then there is no more talking, ban them and freeze their funds right away and warn me that you suspected suspicious activity, until you get some additional information from them to prove you otherwise.
  
  I as a verified player need to be protected.

Locking me out without any notice and in such a dirty way where you let me place a bet and win is completely unprofessional, because had I lost, you would've done same thing on the next deposit when I would've won.

And finally, I already contacted Curacao Gaming, but have yet to get a response after waiting for almost 4 months.

Seriously, anyone who has read my detailed post about this situation can see it clear as day that you violated so many terms in this entire process, that it's incredible that you keep any reputation what so ever. I'm not going to mention all of them, but rudeness, lying and refusing to communicate until I made a post on bitcointalk were just some of them.

Incredibly unprofessional to say the least.

If you have any integrity left, you are going to answer my questions here which I asked more than 10 times already. You keep avoiding them because you know you made a mistake.

These are generic replies without any proof as I said multiple times. Cloudbet refused to talk with more details and offer any proof even when I contacted them privately, so that is why I'm writing here.

Millions of people placed bets on Wilder vs Fury. It was a 50-50 match up by most of the bookies and limits were sky high.

Ban the other account/s they are suspecting on same style betting since my account is KYC verified and I'm obviously not faking anything. They stole money from me and are now lying to everyone.

600-700 euros (0.08 BTC) is a lot money to me and I will not stop posting until I get my money back.

So many questions from @Cloudbet are left unanswered and they are unwilling to admit their mistake.

TLDR: for everyone new tuning in: They let me deposit money and bet on Tyson Fury vs Deontay Wilder and after I won they froze my account with allegations of multi account usage.  

They provide 0 proofs for accusations to me and locked my account and are now refusing to communicate. Is this a fair and professional reply to you?

Question for the win: Why do they allow me to deposit money and place a bet on Deontay Wilder vs Tyson Fury and insta-lock my account when I win with all these accusations that don't hold the water?

Cloudbet you're refusing to communicate and you locked my funds (~600 euros at this btc price)

Written everything here: https://bitcointalk.org/index.php?topic=5228999.0

To this day 4 months after I started the above topic and tried to communicate with you, I've got 0 response and proof that I violated any of the terms. You froze my account after Tyson Fury vs Deontay Wilder bet which is most mainstream bet in history and you took my entire winnings.

Not cool.

Start acting professionally, do the right thing and return me back my funds.

This issue is still not resolved.

Cloudbet is refusing to communicate and give me my funds they locked (~700 euros at this btc price)

Written everything here: https://bitcointalk.org/index.php?topic=5228999.0

And you can check this subforum to see they are not answering my messages for 2 months allready.

Is this how you treat your customers Cloudbet? Over 5 posts left unanswered with this post being 1 month old.

Why are you keeping my funds locked if you can't answer these simple questions?

Cloudbet keeps ignoring my requests on returning 0.08 BTC they stole from me. I posted multiple times here and I will continue to do so until they provide me with answers and return my funds.

Here's also detailed topic about this: https://bitcointalk.org/index.php?topic=5228999.0

Cloudbet, do you have an answer to my questions? This back and forth situation has been lasting for over 2 months now. Please act responsibly and fairly to your customers.

I'm not going to let anyone get away with locking my funds unfairly and without any existing proof as I did nothing wrong.

Does anyone know what I can do in this situation? It's been taking for 2 months now and Cloudbet is refusing to provide me any evidence.

Is there any legal procedure I can do to get my money back? If someone has some advice for me please share it.

It's not solved and the questions I wrote before are still unanswered.

Also the thing I want to add is that it looks like people don't really care about others unless same thing happens to them.

Then they come back crying and writing on forum and same cycle continues. I thought Cloudbet was legit even though there were some warnings, but this is the most bizarre situation I've been in.

So I hope same thing doesn't happen to you. If it does, I pray you don't get responses like you are writing to me.

Only question you need to ask yourself is did they provide proof (and I answered this multiple times in my post): No, they didn't provide any proof.

• Other questions: If they are claiming that some bets matched, how many of the bets matched? Is it 1,2,3 or 20+.
• Did the user have activity always from same IP? If yes, provide proof.
• Are the user/s KYC verified? If yes, how did they pass verification if they have same IP as other user/s?

They need to protect existing users. I can't be responsible for other accounts. Only my own and if I verified myself I consider this as a closed and easy case in my eyes as I did nothing wrong ever since I created my account there.