That is not the issue. You can check on their coin info page that all the wallets are in sync.

Why limit to Cryptopia? Wherever he has funds, fiat included.

Just to prove he means what he preaches.

I suggest a 100% haircut of YOUR funds and in turn 2 other customers get NO haircut.

I'm always of the opinion that you should put your shit where your mouth is...

There are accounts that have thousands of open orders. It may be cumbersome to redo all the strategy and having the most flexibility is best. If you want to cancel all, there's a button for this.

Delete address in Withdrawal address book - yes.

Working.

Just turn off all the 6 items one by one (you can't reuse an already used code), then activate the first one and check the mark to apply to all unsecured features.

Everything checks according to my records. Waiting now for the next move.

I for one was not logged in one minute before the site closed in January, but I had open orders. So showing a pre-hack situation is good, so that I can take a snapshot of the account and all the trades.

There's a misleading assumption here: that litigation means all assets are frozen an the company is closed. That's not true. Companies are involved in lawsuits all the time and they function just fine. So stop scaring people that they won't see anything if they do not accept a haircut solution. If they do apply a haircut and some aggravated customers decide to sue, the outcome will be decided in court, although it's pretty straight forward what the outcome would be: cover the losses.

You are not applying proper judgement to this situation. While it is true that bankrupting companies and stealing from creditors is an exit method, this method is more successful in countries with corrupt justice systems, where crooked businessmen bribe the judges to declare them not responsible. But as far as I remember New Zealand is a country that enforces rule of law and has a trustworthy justice system so suing a company does not automatically mean the company is bankrupt just because the owner wants so.

The company is liable 100% to the creditors, this includes people having coins on the exchange.

This haircut BS is being peddled by users. No one from the exchange has mentioned a haircut (yet). So it's baffling that people are asking for a haircut. Or are trolls sent to get us acquainted with the idea.

If you are not a troll, then it's plain stupid on your part to ask for a haircut. You, as users, should oppose any haircut.

I suppose "you" is the plural form, as you, Ben (in the singular) won't find a single post from me saying exit scam. However, doing now what should have been done 5 weeks ago is hardly worth celebrating.

I'm eagerly awaiting the resolution of the theft in the single way honest: covered by Cryptopia. Only then we would be celebrating.

This is interesting ground for speculation. I must clearly say I'm only speculating, but they have acted as if it was an inside job, as if someone physically stole the keys. An associate, an employee or a contractor. Just speculation, I say again.

If they decided to follow my advice, they could have done it sooner.

Assuming:
- The eval of 23 M is correct
- Nothing was recovered. Binace said they recovered something. Police also hinted they recovered something.

Actually they are saying not to deposit to the old addresses. They are not saying to deposit.

Why socialize the losses? Are you asking to be deposed of your holdings, even if nothing of yours was stolen and even if it was not your responsibility to protect the funds? Is there no responsibility for the operator?

So basically that update says they've been copying hard drives for a month and did nothing else. Makes you wonder why involve the police in the first place.

Look what I wrote on January 16th:

Now, going back to that timeline thing, in this latest update it says they noticed something funny on January 14th. That's Monday. Help me with something: in the weekend prior, that is between 11th and 13th, I noticed (empirically) a drop in trade volume. Did anyone else noticed that?

And also:
https://twitter.com/Cryptopia_NZ/status/1084705458533785601

I'm definitely not 24h away from NZ and this tweet appears for me on January 13th. I don't get this:

So basically there's no one to talk to and obviously no one to blame. No one to blame. Isn't that what you're saying here since you two started doing "damage control"?  

Family, that's strange. Tell this family to start taking responsibility, to start telling customers what they intend to do with their money and no one will be "attacking" them. That's bold and presumptuous, calling "attack" people being concerned about their money.

No one needs to be paid. The CEO or the owners should be the ones providing the updates and reassure everyone they are doing everything they can to overcome the situation. If it comes to hiring PR firms, then it means things are dire.

That's impossible. If police was there, it means there was a complaint filed, therefore something to complain about. Please don't keep insulting our intelligence claiming they (still) don't know what happened.

Pressure from the customers is good. It keeps you on your toes and reminds you of your duty to people who have entrusted you with their hard earned money.

Every good business practice that I know of dictates that, in situation of crisis, you engage with your customers. You reassure them you're doing everything you can. You provide (honest) status updates. This brings confidence to customers and allows them to support you while you overcome the crisis. If that's what you actually intend.

But here we see nothing of this kind. No real communication. No real information about what happened. If you have a channel with the owners or managers, tell them they are doing it very wrong.

Some of use here are business owners or have been involved in the management of a business and we know very well how customer relations should be handled. What Cryptopia is doing - keeping silent - is at least suspicious and very worrying from a customer relations perspective. Effectively severing relations with your customers and perhaps sending some anonymous persons to annoy the user base shows that you don't want customers any more.

Actually they did just that - they suspended trading at the moment of the announcement, that's an effective delisting.

Nothing prevents them from setting the record straight, to announce the facts and any future plans, to put their customers' minds at ease. But they don't do it. I only know of one such instance when you keep silent despite making things worse by doing so: when the lawyers tell you to say nothing further in order not to draw any (more) personal liability.

This is a little different than a dev starting a new coin and playing god with regular users. This is an exchange, a business like any other business and is very much responsible under the law to the people having funds in their custody. This is not a dev and users, this is business owners and paying customers. Having to take care of someone else's money is one of the most serious things in the world. I'm surprised I need to point out the difference.

So, a week of "relentless work" aaaaand... silence.

With all due respect, I find that hard to believe, unless they themselves are suspects. Restricted from certain rooms and computer systems maybe, but kept out of the building as owners and damaged party is something unusual.

Really, are we expected to believe police knows the systems better then the owners and operators, especially in something as out of mainstream as crypto and they can investigate themselves with no help?

Please pass to the owners/managers that they have to assume responsibility for what happened and they have to keep the customers updated about:
- what's going on with their money
- what are they actively doing to protect their money

Hiding behind the police for a month it's not acceptable for any business owners.

If you are not an official representative then you should stop acting like one. Your assumptions about what others know about police and legal procedures are presumptuous.

I don't like the fact that for a month there was silence and all of a sudden today we have 3 forum users who claim have ties with Cryptopia, are not officials, but are trying to convince us of... something. What are you trying to convince us of, anyway? It looks to me you are trying to convince us that the owners have no responsibility. Well, you are wrong and as business owners they have.