...
they seems to be working fine over there for the most part.
The part of buying or selling is fine. The difficult part is withdrawing the fiat money from Mtgox.
You first need to verify your identity (and wait for weeks). Then, you can TRY to withdraw fiat money (and wait for weeks more)
.
If you send them a support ticket concerning that, they will reply you with some useless answer (withdrawal takes time, please wait patiently, blah blah blah).
IMO, stay away from Mtgox if you can