I would like to see the entire e-mail exchange between them. Obviously most of what he says is going to be negatively tainted and biased by they  way they treated him ( and rightly so). However, I want to see their exact word usage, just as a curiosity.

Do they give you tracking numbers on certified mail?

Send your refund requests via certified mail with return receipt. That way it has to be signed for and you have proof it was delivered to the company. That way if it ends up that it has to go to court or something you have that additional proof. Also print out a copy of the letter for your own records.

https://www.usps.com/business/add-extra-services.htm

Snore.

really? faggot? why don't you grow the fuck up. if you have a legitimate thing to say you don't have to resort to petty name calling.

I love when you post because I can catch just enough to get the gist of what you are saying even though it doesn't make a damn bit of sense. It's almost like a brain teaser.

Besides they'll just tell their lawyer that the check in the mail.

Also clennell, did you expect the check on a saturday? (original said sunday) if you did, you are wrong. (is possible obviously with mail deliver, my mistake)

count in business days. (still stand by this)

Obviously your assumption ( only because there can't be 100% certainty ) is that they will not ship. I'm inclined to agree.

What I wonder though is that they just gave via e-mail a date of (week of) march 24th.  That date was give to me, and frictionless at the same time. I wonder if that actually think they will start shipping that day. and unless they have a whole ton just sitting there waiting for something there is no way that they are shipping orders from 900-1432 that week.

Where does one find a bowl of dicks? I'll assume your home since you brought it up.

You never know with youtube.

I think bitmine's videos are better than AMTs I'd subscribe to them over AMT.

My assumption to until this point has been that they are over their heads and their timeline has been off a couple of times.  This theory , and it's only that at the moment, is at least supported by the info we can gather from the pictures.

Now why they would come on and claim to be shipping, and what not is what I don't care for because that is where the lie is. My guess is they were trying to save face after what was another delay in the supply chain, be that because they didn't meet their commitmentment or because of revisions they didn't expect pushing full manufacturing out to later than expected. 

Then when you lie you can't back peddle because you've been caught. So you make another lie and dig yourself a nice little hole.

Now had they come forward and said " is the problem Z is the solution. We are doing Z to get back on track" They wouldn't have to play this game. But that is what dishonesty gets you, more trouble. Then you get people asking if you've shipped where is my tracking number and miner? So then you ignore them.

Any e-mail I've sent lambasting their customer service is answer uniformly with we're sorry. Then the a brief update, which at that point can't be trusted because before.

Now this is just my opinion from my years in customer service and customer service management. I think they are being directed to say one thing by whoever is running the show and that the employees are just toeing the company line and are probably embarrassed but are stuck doing as they are told.

That said, it is my personal belief that the miners are going to ship, but I'm not sure when. I'm hoping they are catching up on a back long and are planning to make a couple larger shipments to try to get on track.
If they don't then that is all on me for not doing enough research.

Now if they are truly scamming which doesn't make sense with the type of investment they seems to have put in, then my attitude is different and I'm going to nail their thieving asses to the floor.

Though a good pic of Josh or hell the amt team with some hardware or even bare chips as they are resellers would go a long way to help. A video would be top notch. But they are now trying to maintain a quickly decaying facade.

same date that I found on the EFIX data pertaining to the pictures of the chips. Which they said they received on the 31st. Could be a possibility that they had the weekend off and then chips came in a shipment on the 31st in the evening. My picture of the chips that I have that they had posted on their website says it was taken 2/1/14 @ 3:51 AM.

But they didn't update the site with that info until the the end of Feb or so. And then back dates stuff from november forward. Including a picture of the backplane with the AMT-Bitmine backplane that was put up supposedly on the 10th but with EFIX data of 2/20/14 at 2:10 pm. Which was taking at the manufacturer's location which I tracked via the GPS data to the address of this company  http://www.imetcorporation.com/ .

My guess the 20th is when they first got the back planes., I don't know about any other boards. which means they have been working on them ( if they had all the parts as of the 20th) for 23 days at this point. That includes any testing, fixes and assembly.

Sounds good, if you're not using them to be derogatory, then let me apologize for the misunderstanding . I am sorry.

The only way it could be legit, but makes no sense is that he penned the note prior to the 31st. At least 10 days. Perhaps when they got their first test chips he wrote it to the staff. Why would he be telling us to Hustle? Then he gets the set of chips for production and adds the date.  But that doesn't make sense anyway because the day of the visit.

Maybe the guy, is a friend or employee of the company?

If he's a buyer of a 1.2 th miner then it makes sense he'd subscribe to the youtube channel.

People are asking for refunds and AMT made mention money was tight so they  are having a liquidity problem. THey sell one or two miners at a premium of 3x they can handle 6 refunds even if it only costs them the goods of the two miners. This suggests that have a working product which people have said but proof hasn't been offered either way.

I concur with this sounding shady. But now comes what to do next?

Because they've offered a pic with the note up before it would be interesting to provide that to them and ask for explanation.

I did happen to see that thread, but wasn't referencing that one. I was referencing things in this thread alone. I even highlighted the I was referring too.  If you look again I didn't highlight racist. I highlighted the part about ethnicity. You seem to have some confusion between the two concept so here is a helpful page, http://www.diffen.com/difference/Ethnicity_vs_Race (not trying to be a dick here, i've actually used it my self to help clear up my misunderstandings of the definitions before)

I'm glad you specified it was anger and not enthusiasm, but I will ask you not to shove anything up my ass today, if you were looking to do that I could have invited you to the colonoscopy I had at noon today ( the sedation helps but I think they would have needed to put me completely out for the pineapple.)

I've complimented you before on you especially in your use of trying to raise awareness of bitcoin as a great vehicle for donations for charity. I find the work to be absolutely top notch. And I believe you have the good of bitcoin rooted firmly in your heart. I never said you took anything from or any or ever had.

I said you did a disservice because despite all the good things you do, your manner can be quite off putting and non-inclusive. It masks the good you do rather than exemplifying when you saw "Jewish Bulgarian Freemason"  and things of that sort in what comes across contextually as derogatory.  I'm not accusing you nor have I accused you of any legal wrong doing.


And yes, I will indeed say thank you for quickly getting to the bottom of the ebay thing. I think it holds more weight, in my opinion at least, that you did it without using derogatory comments about the person.

You can quote me directly. You don't have beat around the bush.

The things you saw are disgusting and they serve to discredit you. You could go about it without bringing nationality into it. You could do it without bringing your commentary on people's physical appearance into it, but you don't. Your case would be much stronger if you gave the information you were trying to give without the ridiculous commentary.  But maybe that's the "charm" That makes you the self professed Most Interesting Bitcoiner In The World.

I said it makes you look untrustworthy, not that you are untrustworthy. I'm sure any number of people would vouch for you. But it doesn't change how some people might perceive you. I didn't say anything about race just nationality. 

Hate Speech:
1. (Sociology) speech disparaging a racial, sexual, or ethnic group or a member of such a group

So if the shoe fits wear it.

I'll point out to phin that the insurance company isn't sending a refund check.

All also note that many insurance claim adjusters get bonuses that are tied to how quickly a case is settled. Not the case here, there is no incentive other than to give good customer service, which we see they didn't give a shit from the get go.


You discredit yourself with your slew of repetitive hate speech.

For a guy who cares so much about doing good, you sure do it in a terrible f*cking way. A way that makes you look bias and untrustworthy.  And like Biomech said you hunt with a bazooka. You don't care about collateral damage.

I essentially just bet on the wrong horse this race.


Next time I'll make sure I give a good look to the chinese horses.

I never received the firmware reasoning, I'd just heard it.

They openly admitted in this thread about the work force issue.

I ordered with a ship date of march 31st as my latest.  So I've got a bit of room. I can understand you wanting to part ways with the company at this point.

I wonder if this small little freak out in this thread is going on everywhere right now. When I got my funds together I just missed the cointerra april batch and didn't want to wait for the may batch, they hadn't announced their pci-e card yet.

I didn't want to cobble a system together anyway. Not as my first major go at it. But if it seems if I had went that route I would be reaping the rewards right now.

I'll get the miner, mine btc for now, see what the difficulty is going to do. Was hoping the smaller difficult bump we saw sticks around at about that pace for a bit. Then I'll switch to something else and reinvest into some new (not amt miners)

Provided of course they ship.

There are accounts at AMT where you'll get responses. But they aren't the accounts listed on the site ( usually)

I usually get a response when I e-mail jbrown@advancedminers.com

I usually get a response within a day or two. Whether these responses are legit are one thing, but at least they are responses. Sometimes it takes e-mailing them twice to get the attention.

I throw in how I'm not looking at legal action currently and don't want to have to go down that road and that it is is there responsibility to keep their customer base informed on issues they are having.

He's not gone into detail with me over the problems.

The firmware issue is reasonable, the chips arriving at the end of January obviously changes and shifts their whole timeline. They being understaffed, allegedly by their own word, would cause a hold up in production.

Now these could easily be lies. but they could also be legit issues for a start up who is opening in quickly paced bleeding edge technology. Some times people think they are supermen and are unwilling to back down from the idea that they can get it all done. Sometimes it's out of hubris, some times it's out of shame.

I don't think the book is closed on these guys yet, but the wrong move (which I've seen done by a few companies is marketing new products when you are having issues fulfilling your current orders.

He's just a bit butt hurt and can't take it as his own mistake. Hell if this doesn't turn out at least I can say it is my fault for not doing my due diligence.

He's just another one of the "assholes" who bought from AMT.

And if they issued a refund as of the 4th (and that is a big if) check wouldn't have gone in the mail until at least the 5th. Then you're looking about 7-10 BUSINESS DAYS. so forget any saturdays and sundays.
This comes from a guy who has to issue refunds by check as part of his job (me by the way). And that is from a very large retailer who has their act together(ish) if you ignore the giant credit card theft my company just went through. 

These guys are amateurs obviously they could have started processing it that day and not got the check in the mail for a few days.

Now I'm not saying this is the case before you start crying any more. I'm just saying it a possibility. But I would say you're likely fucked with their track record.

See now why can't everyone just announce two weeks out?

I would have loved to get in on this and then picked up a couple S1s and a PSU