Have processed all refunds except two.

If you haven't yet received contact from us, it's because the e-mail address we have on record returned our mail. Please contact us from that e-mail address in order to receive your refund.

If you don't have access to that e-mail address, please sign your message with one of the addresses you used to pay us in the past, and include the transaction number so that we can confirm the signature.

Please specify the hostname of the VPS you're requesting a refund for (in other words, scammers who are trying to get some free BTC, you're going to have to be *really* good at guessing to even waste our time).

Thanks for using our services and good luck with all future endeavors.

Update: VPS Operations Closing

Sorry for messing everyone around like this. We now have issues with srv2 node and it seems like we wont be able to get this online either. Due to these unforeseen costs of operating VPS services, we will be ending these offerings and concentrating purely on dedicated servers (where we have not yet experienced a single failure).

We will be imminently closing all VPS accounts on srv0-srv3 Coventry and srv0 Zlin. You will receive a full refund for all time not paid for at these rates (all refunds will be in BTC):

€15/MO - FV512
€22/MO - FV768
€30/MO - FV1024
€40/MO - FV1536

Refunds will be calculated from 8th July 2013. The free month credited to each account on srv0 will be refunded in full.

This will represent a greater value than was paid at the time for the VPS services, but due to the fact that clients may take time to come back to us we've decided to fix our refunds in EUR. Part-months will be credited on a pro-rata basis.

I am shipping the servers back to my place at the end of the month and will salvage any data from srv0 and srv2 which has not been corrupted and offer it to the owners of those services.

All customers will be contacted by email from fennec DOT internet AT outlook DOT com. We will only provide refunds to those who can respond from their most recent contact e-mail address or prove ownership of at least one of their deposit addresses.

Dedicated server customers are not affected -- these services will continue running.

Site is currently secondary priority, we're still working on issues with srv0 node.

We've decided to just replace the server instead of trying to figure out what's wrong with the old one, should be up imminently.

Site will probably be back (on another domain) in a couple of weeks.

Dear Fennecers,

You may have noticed that our site is down, this is because our domain registrar renewed the domain in their own name instead of offering us a renewal (there was no auto-renew as we used LR, and no renewal reminder).

If you have any issues, please contact me via the PM system here. We are working on restoring service under a different domain name.

We are aware of issues on one of our nodes (srv0.coventry) and those should be resolved imminently.

We have granted a month of free service to every VPS customer affected by this issue, to apologize for the downtime and for your inability to contact us at this time.

Regards and apologies,
Luceo.

Bitcoin prices fluctuating wildly is not good for Bitcoin. Hopefully this will put off the speculators who have been making that happen.

Agree with the OP.

Its probably inadequate funds at specific exchanges.

Refund made today.

4edc25d77d97cebfa6969473bfa475cd993c9ec23d1486711ec7dc4756bf40a3

Made sure my sig address was an input in case you weren't sure it was me.

Have been considering changing pricing on Fennec to mBTC.

Not sure if it would confuse Bitcoin newbies though.

Fennec Internet Services offers virtual & dedicated servers in the UK, and we've been going for almost 9 months.

QuantumQrack,

I've verified your mesage signature as valid.

Confirming your refund will be sent to 1GGr8xzXSNPkhtv2TJ2ndd9os4nTSXF2zF on or before 28th April 2013.

Thanks for verifying ownership, will update the OP now.

Have only heard good things about Cognitive Cryptography.

If you want the ultimate privacy, get a VPS and set up your own VPN, then you don't need to rely on a provider not to be logging etc.

If we reach 7 days (March 8th) without a response from QuantumQrack confirming a refund address, and ownership of that address, I'll assume he's just trying to steal the buyer's tickets and will cancel the refund and reallocate the tickets to the original buyer with the original payout address.

Confirming Arvicco sent BTC within about 40 seconds of me sending a PM.

I'm a fan of BTC for obvious reasons, but alternatively XBC/XBT would be best.

He's asking you to find him a buyer.

Exciting update from IRC:


And then he went quiet again, I'm definitely starting to think he's just a scammer.

rGZL3cCV6Er5Tiag9tStGhseF4NDBxbxQr

OTC isn't any more 'full of scammers' than this forum is.

Briefly to address your points:

*When you first come into the room (if you can figure out how to get registered and authenticated) you will be approached my about 50 scammers.

This is exaggerated but it's true that scammers will try to scam you. That's no different to the forum.

* Using the site is difficult and seeing who is trust worthy is also difficult

It's easier to know who's trustworthy on -otc than on the forum. Here you have post count and you can trawl through post history, on -otc you just have to check who's rated the person you're dealing with.

*Even trusted sellers have negative feedback, the problem is anyone can rate anyone regardless if the have had transactions or not.

This isn't true. You have to be rated to rate.

*You don't know who you are dealing with there are no identifiers in there so it could be a 12 year old or a 60 year old.

That's the same on the forum. Why do you care if you're dealing with a 12 year old or a 60 year old unless you're selling something a 12 year old isn't legally allowed to buy?

*People rate on personality conflicts so if you are new and don't share the opinion of the feed they may ruin you reputation

It happens but very rarely, mostly the channel will side with whoever's in the right.

*There are as many scammers as legit sellers
*The channel is full of spamming
*There are no clear guidelines for behavior in the channel

The rules are pretty clearly set out: http://wiki.bitcoin-otc.com/wiki/Bitcoin-otc_channel_guidelines

*Even sellers with good reputations may still rob you because they know they could deny new comer negative feedback

Most transactions are proveable. If you sent Bitcoins, you can prove that by signing a message with the input address. When in doubt, get somebody to witness the transaction or use escrow. Many people in the channel will escrow for free or for a small donation.

*The main way of getting coins is to pay with money pak. There are several problems with this payment method. First you have to go and get it which sucks if you live far from a green dot location, second there is a fee!! of five dollars, so if you only need 3 or 4 coins it adds to the cost considerably, third gas and time ware on you car (if you have a car). And for sellers of coins for money pak it can tie you to a felony crime. When money paks are stolen from green dot locations and the value of the card is over 1000 dollars the police get brought in. If you cash a stolen card or load it to your pay pal it could link you to a felony.

No, the main way of getting coins is by using sites like aethero's and BitInstant. MoneyPak is a terrible way to get Bitcoins, and you should only take MoneyPak from someone who has a receipt for the Greendot purchase.

* Lots of tech guys on otc, so they are good at working the system

This isn't a bad thing... is it?

* Filled with lots of high school kids there is not a section for businesses people or trading only

OTC is primarily a trading room, it doesn't need a place just for trading.

*There is no place to do trades that are not anonymous

This is down to the users, most users don't feel comfortable giving their life story and urine sample out over the Internet.

When using OTC, there are things you can do to protect yourself. One of the easiest is to register your nickname with nickserv and set up name enforcing (this will mean nobody can use your name):

/q nickserv register password yourem@il.com
/q nickserv set enforce on

After this, you register with gribble, the otc bot (use the ;;guide).

Whenever you're going to trade with someone, don't just look at the number of their rating, take time to read the ratings, check if they're from reputable members etc. Same for negative ratings, scammers like Coolio gave a few of us -50 from his five accounts but as they're all negatively rated it's quite obvious that they're not legitimate accounts.

Is OTC perfect? No.
Is it the hell you made it out to be? No.

I've never been banned, once been muted and never been scammed in #bitcoin-otc. Newbies should give it a go, treat it with caution and realize that it's actually a pretty good place to trade.

Thanks for the message of support, it's appreciated.

Note to self: In future, let the community decide the charity.