We've had some players on the site, but we would love some additional feedback from the community. What improvements can we make for everyone? What else would you like to see? We are here to serve you! You can try today for FREE at ZECvideocasino.com |
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I JUST WON THE DICE JACKPOT!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU BITCOINVIDEOCASINO I LOVE YOU!!!!!!!!!!  We love our players too! Congratulations on the big win! Please be sure to tell your friends about our site, and you can even earn money by using your affiliate link! https://bitcoinvideocasino.com/referral |
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I spoke with Gary by email and now my withdraw is fixed and pending confirmation in my address.
Thanks for the quick response and solution I have to say of all the crypto casinos I have played at this one is BY FAR the fastest and fairest I have encountered.
Hi Temptaz, As noted via email, we had a couple of stuck withdrawals - very sorry for any inconvenience caused as a result, and thanks for letting us know the withdrawal was successful.  Are you going to add some coin later? It is been so long to have only these two coins around. Btw how to change the min bet? I forgot how to, its been so long since I played last time and how do I play it with zcash? And what is the min bet for that coin? If only this is suitable my balance, I will try again my luck here. I really excited to be around here again
Hi BTCevo, The credit size can be changed on Video Poker and Slots by clicking on the flashing credits button beneath the game. You can play with Zcash at ZECVideoCasino.com  Cheers! |
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Hey, Im actually having the same problem, Im not sure if you received my email..... hopefully you did....
Any update on this??
Thanks for getting back to me. Glad to see a site with actual support. I've been a long time player of bitcoinvideocasino and now venturing into the ZEC side of things. Glad this is a site i can trust for several years now!
Hi folks, This was resolved on Feb 2nd but just wanted to chime in here on-thread and let you know that our node stopped due to a Zcash blockchain upgrade and we had to upgrade it. This was completed at approximately 16:00 (UTC) and any outstanding deposits were then credited to accounts. Apologies for any inconvenience caused, thank you kindly for your patience and thanks for playing with us at our ZEC casino! Don't forget that you can also earn ZEC (up to 25% of house edge on all bets made by referring players to the casino) using our Referral Program! Cheers! |
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Hey, I'm having an issue with a deposit to zecvideocasino not showing in my current balance.
Account key: [removed]
don't worry I have a password and 2fa setup
I've emailed the support address as well.
Thank you. Have a nice day
Hi jeremyfought, Support have responded to your email, and we'll get the missing deposit resolved as soon as possible. Very sorry for the delay and inconvenience caused as a result. Cheers! |
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Hi I made 2 deposits from two separate places close to the same time.
Only one was added to my in game balance please help thanks.
Missing deposit 0.00837023 BTC: [removed]
deposit address on site: [removed]
Hi Temptaz, I can see the second deposit is currently pending in your account. The vast majority of deposits to Bitcoin Video Casino are credited instantly, however sometimes our system requires one confirmation for transactions that are marked as high risk for double spends. At times when the Bitcoin network is running slow or is somewhat congested, this can unfortunately take some time. The double spend risk is nothing you need to be concerned about yourself, it's just a technical issue with how some Bitcoin transactions are sent. You can usually get around this by ensuring that an appropriate fee is added to the transaction prior to sending (this is very important) and also checking that there are no unconfirmed transactions involving the BTC you're sending to your Bitcoin Video Casino deposit address. An excellent resource for determining the appropriate transaction fee at any given time is https://bitcoinfees.earn.com and in instances where a delay occurs, once your deposit has one confirmation it will be credited to your account. Please note that you should never reveal your account's deposit address publicly here on the forum or anywhere else, as others may try to use your account deposit address as a piece of identifying information to gain access to your account.General advice to all users: If you have not done so already, please ensure that you immediately add a password and two-factor authentication to your account in order to prevent anyone else from gaining access to it. Cheers! |
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Thanks for the kind words!
Email is generally the best way to get a hold of us, but we do try to monitor this thread too.
Tom is working on some other projects at the moment, but the rest of us are here to help at any time.
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Sorry.
There isn't any good excuse that it took a week to get this taken care of.
One of our team members who was responsible for this is dealing with some personal issues and dropped the ball on this.
The rest of our small team will work to make sure a delay like this doesn't happen again in the future.
We are one of the oldest and most trusted Bitcoin casinos in the world. We value all of our players and want them to feel valued too.
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The deposit addy to that account is 1C15UnGcGxVacxLuibcLQzVv7NGMkY1XEj and i lost .002 bitcoin. Really upset about this.
We just credited your account for the extra 0.002 BTC. We also hope to launch our Bitcoin Cash version next week! |
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Sorry for having been out of touch on what has been happening behind the scenes here. The new owners of SatoshiDice.com have absolutely nothing to do with Megadice, and are very very very disappointed with the way they treated the brand of what was once the most popular and trusted betting site in the entire Bitcoin Universe. The current site is 100% provably fair with instant deposits and withdrawals. We deeply regret that Megadice was allowed to tarnish the SatoshiDice reputation, but we will work hard from here on out to rebuild the site into the pillar of the community that it once was. We also have a fun surprise coming for those who remember the original Satoshi Dice from 2012. Try us today!
 We approve this message. |
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I think you should bring the chat back to build more great community. It is fun to chat with other players while gambling. You may hire some moderators to monitor the chat 24/7, it wont cost you much as afaik chat moderators are not being paid for it. Would anyone in this thread be interested in helping out as a moderator for the chat if we were to re-enable it? |
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Did you guys remove chat to keep it more focused on gambling ? Or other reasons? Thank you so much for the kind words! We had to remove the chat because without someone to monitor it 24/7 we had people posting links to Bitcoin stealing malware. As much as we enjoyed the chat ourselves, keeping our players safe is our top priority. We'd love to hear any additional suggestions you may have to make our brand better known. |
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i know you have zcash and dash video casino. what coin is going to be next?
Bitcoin Cash will likely be next, but we would love to hear from the users what they would like to see the most. |
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is the progressive jackpot paid out all at once if its won? which game is this being offered on?
Hi housecloud, The progressive jackpot is offered on all games and is paid out instantly when won. Unlike many other Bitcoin casinos we do not have withdrawal limits as when you win funds they're yours, so you can do with them as you please! |
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I can't withdraw my balance  - could you please have a look into it? (sent you an email / will send you a pm) Hi btcuser77, We don't seem to have received any emails from you - could you doublecheck that you emailed admin@bitcoinvideocasino.com? I've just checked your account and can see that you have one 'double-spend' transaction unconfirmed in your deposits list. It seems that you utilised RBF to resend the transaction with a higher fee but due to our zero-confirmation model this is viewed as a double-spend by our anti double-spend system. We'll get the double-spend transaction removed from your account history and you will then be able to withdraw, however please note that this issue will occur again if RBF is used. Please be sure to add an adequate transaction fee when depositing to your account. Cheers! |
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Adding funds is fast and easy. Due to our 0 confirmation policy, you can begin playing as soon as the transaction is received -- usually less than 10 seconds!
(Awaiting for confirmation for some or all of your balances, we require 2 confirmations)
What a fucking joke these guys are.
Hi chris6, The vast majority of deposits to Bitcoin Video Casino are credited instantly, however sometimes our system requires one confirmation for transactions that are marked as high risk for double spends. At times when the Bitcoin network is 'running slow' or is somewhat congested, this can unfortunately take some time. The double spend risk is nothing you need to be concerned about yourself, it's just a technical issue with how some Bitcoin transactions are sent. You can usually get around this by ensuring that an appropriate fee is added to the transaction prior to sending (this is very important) and also checking that there are no unconfirmed transactions involving the BTC you're sending to your Bitcoin Video Casino deposit address. An excellent resource for determining the appropriate transaction fee at any given time is https://bitcoinfees.21.co and in instances where a delay occurs, once your deposit has one confirmation it will be credited to your account. Cheers, and sorry for the delay! |
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I just noticed this..... I know you didnt ask me to remove my post, I actually asked you to remove it. However if you do not want to, no problem....
Just to "clarify" as you put it, This was my question which I apparently said 3 days, and you corrected me.... But I"m sure you have provided the refund by now since it's several weeks later, correct?
My question is, Did you, or did you not credit that one hand of blackjack that was emailed to you 3 days ago???
Its very simple, either you did, or you didn't....
Absolutely, no one is questioning the screenshot of the blackjack hand showing a flaw but as stated to you via email:
Quote
According to the logs, he 'Hit' four times, but the screenshot only shows three hits.
^This is what we are currently investigating / discussing internally.
If you did, thats awesome, please post Transaction ID,
If, by some mistake you did not provide the refund, then how about we just delete these posts???
I'm telling you to delete the posts because its bothering me that there is ANY justification.... Because there's not, I was wrong in the way I handled the situation, as were you....
The only difference is, I admitted it....
Hi jasonbourne12, No funds were sent as you were not due a refund. The logs show clearly that you 'Hit' four times, and went bust as a result - unfortunately we cannot base our decisions off screenshots, they must be based on our game logs. Furthermore, the fact that you're now asking for a refund again after having stated via email that we do not owe you anything, and that crediting you would send a message that you would be rewarded for throwing a temper tantrum - your phrasing, not ours - is rather bizarre. As mentioned previously we have been criticised here in our thread quite publicly, and as such it is very important that our response to that criticism is also public in order to ensure that we provide a sufficient response to criticism which can affect our site and our livelihoods. We would be doing ourselves and our site a great disservice if we did anything less. Our responses above to the entirely unwarranted criticism and resulting debacle where you refused to read those responses will remain. I'm not sure exactly what you're referring to when as regards "justification" for anything, but I believe we acted reasonably at all times and I also think that is shown quite clearly here. Cheers! |
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