Hi guys! I'm looking to exchange my $10 Amazon giftcard (which will be sent as a code) for some bitcoins.
PM me if your interested! Thanks

I MY BITCOINS ARE *STILL* MISSING for OrderID: dfa0163f-84ac-4f65-9f1b-ed36393be6e7. {'BTC': 18.527930000000001} - This order has not been completed - despite an email from bitinstant saying the order was completed on FEBRUARY 12!

this was a payment that should have gone directly to a bitcoin address.

I have emailed customer support multiple times on this issue. I have yet to receive an answer as to why the coins were never sent to me, just emails from ladesk saying my ‘funds will be deposited within the next business day.’  I have emailed customer support on:
February 13
February 18
February 19
February 21
February 23
February 25
February 26
March 2
March 6
March 7
March 11
March 12

This is incredibly frustrating. I have the receipt from where I used moneygram to transfer the cash to bitinstant. I have a ‘confirmation’ email from bitinstant. But the coins were NEVER sent to the address.

*SHORT SUMMARY*
On February 12, 13, and 15  I made 6 transactions total through bitinstant. 5 of them went through. for the 6th, I received email confirmation, but the coins were NOT transferred. There is NO record of this 6th order on the blockchain.

*MORE DETAILED SUMMARY*
I made the following orders on bitinstant:

OrderID: 2fac918a-0b2c-4fb4-8337-d38e05e43946
OrderID: 8162013c-f5c1-4612-a3de-a63ba4fc8281
OrderID: 2f5ad484-ea19-4c09-bd0a-065fdd760f9f
OrderID: 16e871ff-0552-45c7-b6e2-c4bb12e78510
OrderID: 5caa36be-2d7c-4145-a810-ceacf6018fb0 (“5caa”) (this order initially resulted in a link to an empty coinapult account, but the issue was resolved)

STILL MISSING:
OrderID: dfa0163f-84ac-4f65-9f1b-ed36393be6e7 (“dfa0”)

I *DID* get an email claiming that the funds for “dfa0” were transferred, but the tech support email referenced a transaction on the blockchain that was the result of the “5caa” bitinstant order.

the “5caa” bitinstant order initially had a problem with it as well, but that issue HAS been resolved. (support ticket [AEN-JUNJV-733] )


Here are the same 5 *CLEARED* transactions in greater detail, with links to the transactions on blockchain.info. You can verify that every one of these transactions is related to a bitinstant order - and NONE of these are linked to the missing bitcoins.

Hopefully, this information will be enough for you to send the missing 18.52793 BTC to 17Ra2DFtB8o7W8CByJ3k3xk1K5NbaaFSkf.

*THE CLEARED TRANSACTIONS (SORTED BY DATE ENTERED INTO THE BLOCKCHAIN*
*******************************
2013-02-15 07:06:16
OrderID: 5caa36be-2d7c-4145-a810-ceacf6018fb0
APIResponse: {'pin': '***CENSORED FOR SECURITY***', 'BTC': 18.571169999999999}
CoinapultURL: {"biid":"5caa36be-2d7c-4145-a810-ceacf6018fb0"}
FundsSent: $479.0899 USD
THIS TRANSACTION INITIALLY RESULTED IN AN EMAIL FROM BITINSTANT WITH A COINAPULT URL LINKING TO 0 BTC. I CREATED A SUPPORT TICKET [AEN-JUNJV-733] AND THE FUNDS WERE THEN RE-SENT THROUGH COINAPULT.
support@bitinstant.com sent you 18.33819 Bitcoins (worth about $471.55) using Coinapult.com.
http://blockchain.info/tx/1938e58e8e788292f9160945685fc2ec4fe8779da293d760fb2955a73a3a5414 18.33819 BTC

2013-02-13 02:30:34
OrderID: 16e871ff-0552-45c7-b6e2-c4bb12e78510
FundsSent: $355.237 USD
APIResponse: {'pin': '***CENSORED FOR SECURITY***', 'BTC': 13.71658}
CoinapultURL: {"biid":"16e871ff-0552-45c7-b6e2-c4bb12e78510"}
http://blockchain.info/tx/d8107bac6bd14d30ac009cc19d491b285775aaa8ad8e6c7f38fb457757dcf968 13.71658 BTC

2013-02-13 02:18:04
OrderID: 2f5ad484-ea19-4c09-bd0a-065fdd760f9f
FundsSent: $479.37793 USD
APIResponse: {'pin': '***CENSORED FOR SECURITY***', 'BTC': 18.596139999999998}
support@bitinstant.com sent you 18.59614 Bitcoins (worth about $470.85) using Coinapult.com.
http://blockchain.info/tx/98a45799b10227de49eb918c77247c01cd248ec42077684fb69d59b4e24d5eb2 18.59614 BTC

2013-02-13 00:58:12
OrderID: 8162013c-f5c1-4612-a3de-a63ba4fc8281
APIResponse: {'BTC': 18.58869}
FundsSent: $479.18591 USD
http://blockchain.info/tx/13fbab8ee560c6afc5e13939543c31b51bb7ea302419d989dc609b0135ad662d 18.58869 BTC

2013-02-12 16:30:12
OrderID: 2fac918a-0b2c-4fb4-8337-d38e05e43946
APIResponse: {'pin': '***CENSORED FOR SECURITY***', 'BTC': 19.232060000000001}
CoinapultURL: {"biid":"2fac918a-0b2c-4fb4-8337-d38e05e43946"}
FundsSent: $479.0899 USD
http://blockchain.info/tx/f66e922f7ab5b1fea44895e66c150045cb695cbadf5b77b73ac0b04c310c15ca 19.23206 BTC

you can always use escrow if you need it...

I just did a cash deposit at Walmart and it went right through, no problems.

Haven't had a problem with cash yet.

Out of $504 I got $480.  So that's a 4.76% fee.

Also what is the longest someone has been waiting. I think I saw a post a page or so back of someone waiting over two weeks? Was the alt exchanges offer to you and did that resolve your problem?

I thought the thread title was referring to certain exchange options being down..like when BTC-e runs out of reserves. Options will go away/return as exchanges reserves fluctuate.

Is anyone else having trouble trying to buy bitcoins using blockchain as their wallet?  If so do you know why it keeps on saying invalid exchange when I try to buy bitcoins?

Just thought I'd post my retroactive review of BitInstant here.

Although nearly-free direct transfer from Dwolla to MtGox would have been my preferred method of transferring USD into an exchange, I decided to eat the 2% fee from Bitinstant to transfer funds from my Dwolla account to the Bitstamp exchange so that I could get started buying Bitcoin while waiting the 10+ days for my identity verification to happen on MtGox (yeah, new account approvals got really slow while the price was climbing from $18 to $28).

Every single time I transferred from Dwolla to Bitstamp using Bitinstant, I got the "Dwolla verification failed — unable to locate" error that numerous posters above have mentioned. Every single time, I emailed support@bitinstant.com. Every single time, Rachel at customer support replied within 2-4 hours of start-of-business-day (Pacific time) and manually processed the transaction.

Because of the relatively prompt (during business hours) email support, this process still turned out to be better than any of the alternatives I considered, but it was still frustrating. I'm left wondering ...

Has anyone had a successful Dwolla-to-(whatever) transfer process using Bitinstant, which didn't require manual processing of some kind? Is this location/verification issue a Dwolla problem, a Bitinstant problem, or both?

https://bitcointalk.org/index.php?topic=128314.1140
this thread not good enough?

I'm in the same boat, I hope they decide to start communicating.

Is anyone else having trouble trying to buy bitcoins using blockchain as their wallet?  If so do you know why it keeps on saying invalid exchange when I try to buy bitcoins?

 

Hopefully it's not forever.  There are other options apparently, they just cost more.

Aaaaaaaaaaaaand within minutes of having typed and submitted that post, I get an email response from "Rachel" telling me that the transfer has gone through. Sure enough, it has.

Crisis averted, everyone have a good day

Just got home from work and still nothing.  Filed with the BBB as promised.  Its a shame this company could not provide an ounce of customer service.  You have $320.00 of mine.  Finish the transaction or at least let me know when there will be a solution.

Just got home from work and still nothing.  Filed with the BBB as promised.  Its a shame this company could not provide an ounce of customer service.  You have $320.00 of mine.  Finish the transaction or at least let me know when there will be a solution.

How about here: https://bitcointalk.org/index.php?topic=128314.0 ?

(Reserved)