This email reply for me on bounty claim :
Dear Mr....,
The data and / or documents you provided on the claim registration portal in the bankruptcy proceedings of envion AG are not correct and / or incomplete.
You have not uploaded a valid identity document in the mask "Passport". Please upload a valid document. Driver's licence are not accepted. Also the document uploaded in the mask "Sign claims form" is incomplete. Please upload all three pages of the document...
I think you should do it because I had to resend a document too. In my case, it was the claim which should be hand-signed and I did it using a computer signature.
As we can see they started to check the claims because all interested people start to get emails from them, so everything goes as supposed to.
This claiming portal is for sure a legal entity established by the regulators, so you don't have to be afraid.
Send screens as proof from bounty spreadsheet (with your entry), links to bounty spreadsheet and bounty thread, links to your profile, etc.
I did like this and is good and many other bounty hunters did the same.
If you have any questions I will be very happy to help you, just send me a PM or ask questions here if this is not a problem.
Here screen with the first email I got:
Just after I send a question and they responded immediately:
In my opinion, everything is in order and they are working as scheduled, just check all information on the
https://www.envion-konkurs.ch/ page.