FrueGreads, DirectBet, and u9y42 I have a problem with my bet:
10/08/2015 20:30, Ahn v Min, Match Odds, Kristie Ahn
https://www.directbet.eu/BetStatus.cshtml?BetID=1NGng8tbmQFhTAvRrR9Akwrf1QEEVd4GQqAhn won the first set, and lost the second, and when they were playing the third set Min retreat, so Ahn won the game, but it was settled as lost. Why?
Hope you can solve this, thanks!
Hi patt0,
Thanks for betting at DirectBet.
It was Ahn who retired and Min was progressed to the next round :
http://www.flashscore.com/match/U1DKBUfk/#match-summaryThis is explained in more details in our Rules :
https://www.directbet.eu/Rules.cshtml"
If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.
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support@directbet.eu if you are in need of any more help.