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Author Topic: Alfacashier - no reply no money  (Read 1214 times)
s0ft1
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September 19, 2015, 11:42:14 PM
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Hello guys,
I've made few exchanges btc to bank through alfacashier and was very happy, everytime received the money within 3 days max, but this time it is taking more then a week and I've contacted them few times but no reply yet. Has anyone here had similar experience with them? It's more then 1000$.
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DARKCHANGE
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September 20, 2015, 06:51:16 AM
 #2

Alfacashier is a legit exchanger, but the admin is very lazy. I had a case when they credited my transfer to their bank account after ~1 month (!).

There are much better places and options to buy / sell Bitcoins than alfacashier

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DARK

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tonycamp
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September 20, 2015, 06:54:06 AM
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you should not get nervouse about that amount but consider stalled for all month still

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CEG5952
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September 20, 2015, 07:07:29 AM
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Sometimes the problem is how the admin acts quickly to serve his customers. alfacashier used to be quick but now it doesn't seem like they're suitable for the business anymore. I use XMLGold.eu now to withdraw my funds from a trading platform I'm using (ecoin.eu). Support is great and I didn't have any major problems so far (minor delays for 5-10mins sometimes).

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September 20, 2015, 10:20:13 AM
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Sometimes the problem is how the admin acts quickly to serve his customers. alfacashier used to be quick but now it doesn't seem like they're suitable for the business anymore. I use XMLGold.eu now to withdraw my funds from a trading platform I'm using (ecoin.eu). Support is great and I didn't have any major problems so far (minor delays for 5-10mins sometimes).

I also recommend XMLGold.eu but not with huge amount.
Let's say more than 500 one time

I'm RED and that's GOOD, i will never be GREEN and that's not BAD! there's no one i'd rather be than me.
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Unicul
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September 21, 2015, 12:44:59 AM
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I'm in the exact same situation as you.
MarkMJ
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September 21, 2015, 08:59:55 AM
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I'm in the exact same situation as you.

Not good at all!
But you can also make a scam report
Don't forghet to add all prof that you have if you open you own thread.

I'm RED and that's GOOD, i will never be GREEN and that's not BAD! there's no one i'd rather be than me.
DEV for cryptocurrency but I HATE forks
AlfaCashier
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September 30, 2015, 07:26:36 AM
 #8

Dear customers,

Our banking partner MoneyPolo.com had delays with USD Wires from the middle till the end of August.

After that, due to a change in their terms of service, we cannot more accept cryptocurrency and Bitcoin orders to Wire USD.

We also have not experienced and do not experience any problems with Wire EUR transfers.

Clients who have not received their wires, please contact ALFAcashier' administrator directly at info@alfacashier.com or by submitting a ticket online.

If someone hasn't received a wire because of us or our banking partner, we guarantee a prompt solution to the problem and we will reimburse them by providing an individual discount or refunding the commission of the recipient bank.
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September 30, 2015, 08:41:31 AM
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Dear customers,

Our banking partner MoneyPolo.com had delays with USD Wires from the middle till the end of August.

After that, due to a change in their terms of service, we cannot more accept cryptocurrency and Bitcoin orders to Wire USD.

We also have not experienced and do not experience any problems with Wire EUR transfers.

Clients who have not received their wires, please contact ALFAcashier' administrator directly at info@alfacashier.com or by submitting a ticket online.

If someone hasn't received a wire because of us or our banking partner, we guarantee a prompt solution to the problem and we will reimburse them by providing an individual discount or refunding the commission of the recipient bank.

Waiting the op to reply and all will be fine here
Thank you AlfaCashier for creating an account via bitcointalk and explained all the situation.

I'm RED and that's GOOD, i will never be GREEN and that's not BAD! there's no one i'd rather be than me.
DEV for cryptocurrency but I HATE forks
s0ft1
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December 29, 2015, 08:00:26 PM
 #10

I feel bad tha't I haven't replied here on how this all ended, Alfacashier is great service, I definetly will keep using them.
thanks everyone.
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December 29, 2015, 08:18:00 PM
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I feel bad tha't I haven't replied here on how this all ended, Alfacashier is great service, I definetly will keep using them.
thanks everyone.

Good to hear that everything worked out in the end!
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