Poloniex , did anyone get their account frozen..

[foxkyu]

I think you should move into service discussion section.

Have you try to talk with mod on trollbox?? Try to ask busoni if he was online there.

Then your problem will quickly solved, if he's online.

[sirslayer]

i still have deposits going through..  ughh waste my time to figure out what rig is pointing there...

Deposit History (Last 25)
Currency   Amount   Address   Date   Status
CYC   1.52372943   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 05:40:10   PENDING (7 of 30 confirmations)
CYC   1.67693278   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 04:39:59   COMPLETE
CYC   4.77239859   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 03:59:57   COMPLETE
CYC   1.85929162   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 03:49:59   COMPLETE
CYC   1.13444750   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 03:19:52   COMPLETE
CYC   1.31767663   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 02:59:50   COMPLETE
CYC   1.19862467   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 02:49:50   COMPLETE
CYC   1.39877602   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 02:39:48   COMPLETE
CYC   1.52580346   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-25 01:49:45   COMPLETE
BTC   0.02147400   1KRcXP31J4gHq1ggEEEwS2H8xHGHKc2yCb   2015-11-24 23:46:49   COMPLETE
CYC   1.34160718   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-24 15:08:55   COMPLETE
CYC   1.25010698   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-24 14:38:54   COMPLETE
CYC   4.84290547   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-24 13:18:45   COMPLETE
CYC   1.25323932   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-24 13:08:41   COMPLETE
CYC   2.36285994   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 22:47:35   COMPLETE
CYC   2.41517988   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 22:37:32   COMPLETE
CYC   1.35792466   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 22:07:29   COMPLETE
CYC   1.17324247   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 21:57:29   COMPLETE
CYC   1.09830569   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 21:17:23   COMPLETE
CYC   2.81405740   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 20:57:21   COMPLETE
CYC   3.48845494   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 20:47:20   COMPLETE
CYC   1.22454714   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 20:27:19   COMPLETE
SYS   1.66319000   Sg3q8cQxrPawJ6oF7UmJuDQWJfrXKXUbMC   2015-11-23 10:07:04   COMPLETE
CYC   1.57802404   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 07:56:10   COMPLETE
CYC   1.20773097   CYieFYaMMZUNEq99mvtEAjS7MYTw9R5sHT   2015-11-23 06:56:05   COMPLETE
Export Complete Withdrawal History
Withdrawal History (Last 25)
Currency   Amount   Address   Date   Status
BTC   0.00604164   3Bo3GukwhnWTNwqeqzQqTMTWYwxJUoDShD   2015-11-23 01:49:18   COMPLETE: 7eb380445793c60afb240a6e39c2765f6199bb551a65342ff39194b220de646f
BTC   0.00965783   3Bo3GukwhnWTNwqeqzQqTMTWYwxJUoDShD   2015-11-22 06:02:04   COMPLETE: ac07b7f86cae26e1112e808e820f34e0cd69aaaa2583027cb1199d9fc9d4af25
BTC   0.01163980   3Bo3GukwhnWTNwqeqzQqTMTWYwxJUoDShD   2015-11-21 03:41:55   COMPLETE: 5078648fcd791ce2ed85defc6dda9e9cc98dfb93414694b17628d862331659d8
BTC   0.00441155   3Bo3GukwhnWTNwqeqzQqTMTWYwxJUoDShD   2015-11-20 01:42:30   COMPLETE: f47c6fe9e4b7b67a6e0607382bd62281ca5d270a87e5eb659a77e1a3d350740c
BTC   0.00789598   1LE1A8UsQChQZLA1dn2A2Pdfh7RBBTkhZb   2015-11-19 20:15:29   COMPLETE: ff8816f4b6e7ac15084f2e3786e81e8e1fa81d9e2c4ccdcd27501a44e5d66336
BTC   0.01509919   3Bo3GukwhnWTNwqeqzQqTMTWYwxJUoDShD   2015-11-18 02:25:56   COMPLETE: f58e63ca34745e117e5b7e4b3f31b2f0de15efba8029ddad351a4fbdf9d79ae7
BTC   0.00706765   1BP9jK2q1CYhCkEoToqNm8e3wQ7w8iDQ38   2015-11-12 18:55:15   COMPLETE: dfa8efa1b24f27f9905032117661ae62719bf69d75813701b115ede1c40ab5c2
BTC   0.00214912   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-11 08:21:24   COMPLETE: 28f10c357245d04a68d14225954b109bacdee12c2cefc2412fb778a1bc1fc27b
BTC   0.01039468   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-10 06:49:57   COMPLETE: 2ce4313d3e1ca82e634a4206bb63f6de675f776fcd0f34089d0495cbdb835434
BTC   0.00118318   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-09 18:06:31   COMPLETE: ad668c4c88042d00d1de341cdb7d8eed35b829fd7a2f45caea31b90001a59408
BTC   0.00133137   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-08 22:07:55   COMPLETE: cb87ec8e324c9894b6d4e29d7bc037f2994f78b6fd80443908e343f7ac79ccbc
BTC   0.00416783   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-08 02:04:53   COMPLETE: 35221e407d300f015ffd928f4e0a310eba711ed907139db8a42478553b41dab5
BTC   0.00185879   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-08 02:04:13   COMPLETE: 31236a912743310ad5cd2b52c0b4e18081dc027e3d369532cdf9fc81719534d4
BTC   0.02148746   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-06 21:42:26   COMPLETE: 7f59b084d1d6a761f188d2058f3aa380d58f8925cf214c36d6c0cebf84957c20
BTC   0.00282759   11gZPHN7pH1WmixUnq2srSsHvoDAdeeHn   2015-11-06 21:41:38   COMPLETE: 7f59b084d1d6a761f188d2058f3aa380d58f8925cf214c36d6c0cebf84957c20
BTC   0.00366926   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-06 13:50:46   COMPLETE: a7c84ae45502cc0eadaa84ab64f36da95782046dcae853b9ae675a90aa051270
BTC   0.01058478   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-06 07:57:42   COMPLETE: 024a1bd1b0725c252b979b8a999b2242efff8170ec2b71d84517f2d691604b5e
BTC   0.00819589   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-05 21:39:56   COMPLETE: 4b1ba0bfdfff27440d01f4a617eb8afa377275fabb6e66cf13520669e647367e
BTC   0.01931972   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-04 17:41:00   COMPLETE: 5a6f0bfc1fbe6589c8720038961322901c33f415e8887b092a7e09beab5c9489
BTC   0.00319898   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-01 22:58:21   COMPLETE: ca2a1b1cd2cf797cecb37349f5ba823411bc5f19415c8cdb2943af2b0c3c4e74
BTC   0.00140947   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-11-01 18:00:05   COMPLETE: 0c542c38817e8d5f802c546969fd050b7aad4ac58a73d322ebca00f7e076677b
BTC   0.00055611   181Kwk1fLLLiEYXPyBGH6kTJsvReDGnuVL   2015-10-31 02:26:51   COMPLETE: 71a208d0adc14362a7ebd0cf084029d5edf04b6ecc8ddc8025b30a390beae4ad
BTC   0.00088115   1LE1A8UsQChQZLA1dn2A2Pdfh7RBBTkhZb   2015-10-28 22:10:02   COMPLETE: 049e5193803db66dc1bf62bf45627e587891553afe0dba724e5285de9c32597b
BTC   0.00157103   1LE1A8UsQChQZLA1dn2A2Pdfh7RBBTkhZb   2015-10-28 14:29:59   COMPLETE: c7c65372df4fb2f4c870eacfbd8dddfcf6cbeaaa73ae2b189af91ef47f0bcc7f
BTC   0.00336843   1LE1A8UsQChQZLA1dn2A2Pdfh7RBBTkhZb   2015-10-27 08:33:01   COMPLETE: 44ff36bec1ef8068a830113d8b53c0c0bc9a74a4ee84c9994dd2052d12a07559

[sirslayer]

6 hours later...


Logo
Poloniex Helpdesk
Welcome x
Edit profile - Sign out
HomeSolutionsTickets
How can we help you today?

Enter your search term here...
 
SEARCH
 
 New support ticket
 Check ticket status
Home Tickets list
Being Processed since 6 hours 10 minutes
#27148 account frozen
V
x
reported 6 hours ago
why is my account frozen?  u just deposited btc and i want it out!!


V
x
said 6 hours ago
this is wrong and your trollbox tech is terrible and making a former complaint against x..now i feel after chatting with him .. all you guys present a manner of scammers or thugs..  my account got frozen for no reason with out an email noticed..  thats wrong     why i havent received an email and why my account is frozen

V
x

Click here to reply to this ticket
Ticket details
Type

Poloniex Username (TrollBox Name)

sirslayer
Status
Being Processed

Update
Home Solutions Tickets

[sirslayer]

update , ..  maybe he got a point..  but as a miner and explorer new coins..  got to be more careful... but i hope they can address my issue

Your account is frozen because you have been making an enormous amount of very tiny deposits, please collect such deposits on your desktop wallet and then send larger and less frequent transactions to your Poloniex account.

Please let me know you understand and I will re enable your account.

I apologize for the inconvenience.

Best regards,



I understand



V
x
said 3 minutes ago
and it still no reason to freeze my account,,, i should only have the right to request a to hold my account , your freezing my account prevented for me to fix the problem till now,,, your troll box is a poor example to the bitcoin community.. thank you

[poplolnman]

i wondering,you guy have been googling before post on here?its a simple problem,just sent message to fresdesk poloniex,but i'm sure comment above have tell you completly.

[sirslayer]

well my point is they should of send me a noticed that my account was frozen before i noticed when i was trying to withdraw after a deposit... its bad business and bad for bitcoin popularity , if i Googled bad business practice then your right

[ivanst776]

I have used poloniex last week and everything was ok, from your deposit history it means that only the last transaction is being confirmed when it reaches 30 confirmation.

[HardForkComing]

Have you given them your ID/documents, so they allow you withdraw your funds?
This could be the issue. Especially if you're from the US.

[sirslayer]

as in my account was frozen during the times of deposits ...  if i knew , i wouldnt be here expressing  about it am i thinking wrong... lets chat about it

[sirslayer]

my account is still frozen.. lol  man i going to bed.. its been a long day..  

[ivanst776]

as in my account was frozen during the times of deposits ...  if i knew , i wouldnt be here expressing  about it am i thinking wrong... lets chat about it

my account is still frozen.. lol  man i going to bed.. its been a long day..  

Have you contacted the support, or at least writing in the troll box chat, there are usually many moderators online there and they may help you to fix your issue.

[onemorexmr]

update , ..  maybe he got a point..  but as a miner and explorer new coins..  got to be more careful... but i hope they can address my issue

Your account is frozen because you have been making an enormous amount of very tiny deposits, please collect such deposits on your desktop wallet and then send larger and less frequent transactions to your Poloniex account.

Please let me know you understand and I will re enable your account.

I apologize for the inconvenience.

Best regards,



I understand



V
x
said 3 minutes ago
and it still no reason to freeze my account,,, i should only have the right to request a to hold my account , your freezing my account prevented for me to fix the problem till now,,, your troll box is a poor example to the bitcoin community.. thank you

its not ok from them to freeze your account without just discussing this issue with you.

but i understand why they insist on bigger transactions: many small transactions cost them much fees when they have to send them out again.

btw have you checked their tos? do they mention that as a policy?

[sirslayer]

first time having that issue but polonex is right about deposits... just mining a different coin and it had fast generation..  learning as i go..  i understand the issue but not right to freeze my account.. and it allows deposit afterwards.. even a recent btc deposit.. its bad business

[sirslayer]

im some ways, polonex is acting that miners are in fault of as their wallets are getting fat

[HardForkComing]

Dude, stop spamming.

You said you're going to sleep 40+ minutes ago.
If you're legit, your funds will be alright.

[sirslayer]

i am legit and stick with the topic.. hard to sleep when your funds are out of your control..  when you get there then you would understand

[NorrisK]

The problem with tiny deposits is that they are also send out as tiny deposits and you are stressing their system probably.

Just fix it somehow, make less payments from the miners (set it to daily instead of after a block?) And your problem is gone.

Also, I would advise on chatting to support in a nice tone, they will be much more helpful than.

[HardForkComing]

i am legit and stick with the topic.. hard to sleep when your funds are out of your control..  when you get there then you would understand

I've been there a gazillion times. But I didn't spam the fuck out of this forum, I simply realize I'll have to wait until they fix the issue.
They wont screw you over a few mBTC, they're making a shitload of money.

You think that's something they would like to do, and get a shitstain because some dude on the internet was too impatient?
People sleep, have lives.

[sirslayer]

the topic is about freezing your account...  please read the thread..  ill do a update tomorrow ..

[sirslayer]

hardfork, have you gotten an account frozen on you..