Accidentally sent BTC to Bitmixer.io donation address but no refund

[la_mocha]

Yesterday, Bitmixer.io sent me a message that signed with Bitcoin address and I mistakenly sent 30 BTC to that address. It turns out they are using that address for receiving donations, so I immediately contacted the Bitmixer.io team with solid proof asking for refund.
But they are keep saying "Sadly there is nothing that we can do." and "All funds sent to this address are considered donations.”

I replied "It was absolutely not a donation. But that was my mistake, I will donate 30% of mistakenly sent BTC so can I get the rest of them back", but they replied "I am sorry you sent to the wrong address, but there is nothing I can do.”

This is absolute nonsense and pathetic. Even though this is happened because of my mistake, it seems they care more about their earnings (whether it is legit or not) than the customers. If you are thinking of using Bitmixer.io with large amount of Bitcoin, please aware that there is a possibility of scam.

[NorrisK]

Sorry to hear of this loss. It is a huge loss for sure!

It is ofcourse your own responsibility to make sure that you send coins to the right address. On the other hand, it is quite sad of bitmixer to treat this situation like this, especially considering the size of the transaction.

You could try posting in their thread in the service section and give them negative feedback through the trust system here.

Other than that, ask them nicely again and make sure to check your transactions better next time.

[unamis76]

There is a Scam Accusations subforum, maybe you should post there, if you're willing to share the emails you've exchanged with them.

[BTCBinary]

Well, I'm sorry for your loss, But I'll have to say it. There's no way they can know that it was you that sent those coins unless you prove that you control the address from which they were sent. The only thing you can try know is to enter negotiations with them saying that you can proove that you still control the address by sending them an exact amout. other than that, they will have the right to keep the coins

[Lauda]

if you're willing to share the emails you've exchanged with them.

I've moved it to service discussions temporarily unless you want to start a scam accusation against them.
Technically you can't say that they've scammed you but this is definitely wrong behavior from them especially after you've told them that they can keep 30% out of 30 BTC (which is a lot of money).

[odolvlobo]

Well, I'm sorry for your loss, But I'll have to say it. There's no way they can know that it was you that sent those coins unless you prove that you control the address from which they were sent. The only thing you can try know is to enter negotiations with them saying that you can proove that you still control the address by sending them an exact amout. other than that, they will have the right to keep the coins

You can prove that you control an address by signing a statement with the private key for that address.

[la_mocha]

I already proved my bitcoin address via email

but they told me "Sadly there is nothing that we can do."

[Odien]

Lol. Scam attempt #9001.

Whats the transaction ID?

[Lauda]

I already proved my bitcoin address via email

but they told me "Sadly there is nothing that we can do."

You need to prove it to the users here; you need to prove that the transaction occurred with a TX ID and that you own the address. Then you  also have to post emails. If the story turns out to be true (verifiable) it is possible to force their hand and make them return it.

[la_mocha]

Lol. Scam attempt #9001.

Whats the transaction ID?

https://blockchain.info/tx/edaa17afa27845bb26fb08bd9147080bc8440e3439d43ac2e29ebef61ea65025

this is transaction ID.

[la_mocha]

I already proved my bitcoin address via email

but they told me "Sadly there is nothing that we can do."

You need to prove it to the users here; you need to prove that the transaction occurred with a TX ID and that you own the address. Then you  also have to post emails. If the story turns out to be true (verifiable) it is possible to force their hand and make them return it.

this is accident transaction id
https://blockchain.info/tx/edaa17afa27845bb26fb08bd9147080bc8440e3439d43ac2e29ebef61ea65025

And I send email it was my mistake and I will send 0.123 BTC more with one of source Address,  I send 0.123 BTC after send email

https://blockchain.info/tx/f355a301bacc4791d9fb0387476fadf25b2987a3219df594e28008a7e4eb4f5b

this is full of email.

#1
I miss send to my bitcoin to 1BitmixerEiyyp3eTLaCpgBbhYERs48qza
How i can back my coin?

------------------
Submitted from: https://bitmixer.io/contacts.html

#2 - i sent this email before send 0.123 BTC.
I will proof my address with send tip to 0.123 with one of source address ( 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5 )
and give me my coin back to one of my source address thx.

#3
Hello,

Sadly there is nothing that we can do.

Best,

Josh

#4
that is your tip address but why nothing you can do?

#5
Hello,

All funds sent to this address are considered donations.

Best,

Josh

#6
Wow.. I was user of bitmixer.io but i just mistake send that because that address in letter of guarantee.

whatever donator told that is mistake and please return that coin but you don't want to return the coin right?

I will donate 30 percent please return 70percent.

#7
Hello,

I am sorry you sent to the wrong address, but their is nothing I can do.

Best,

Josh

#8
Ok i will share this support to bitcointalk and reddit.

#9
Hello,

Okay, I am sorry I can not help any further.

Best,

Josh

[Scorpian]

Are you able to sign the address 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5?

[starsoccer9]

Sending another transaction to an address does not mean you fully control it.

You would need to sign a message, preferably the same unique message with all the input addresses to prove you made that transfer.

[jackg]

Yesterday, Bitmixer.io sent me a message that signed with Bitcoin address and I mistakenly sent 30 BTC to that address. It turns out they are using that address for receiving donations, so I immediately contacted the Bitmixer.io team with solid proof asking for refund.
But they are keep saying "Sadly there is nothing that we can do." and "All funds sent to this address are considered donations.”

I replied "It was absolutely not a donation. But that was my mistake, I will donate 30% of mistakenly sent BTC so can I get the rest of them back", but they replied "I am sorry you sent to the wrong address, but there is nothing I can do.”

This is absolute nonsense and pathetic. Even though this is happened because of my mistake, it seems they care more about their earnings (whether it is legit or not) than the customers. If you are thinking of using Bitmixer.io with large amount of Bitcoin, please aware that there is a possibility of scam.

Sorry to hear of your mistakes. However, sending Bitcoin to the wrong address is teh responsibility of the SENDER and the RECEIVER(S) are not at fault. The fact that they said that they could not do anythingdoes seem nonsense. Although, sending this amount, you should have double checked the address it was sent to and send them in smaller "chunks".

[Cyaren]

Sending another transaction to an address does not mean you fully control it.

You would need to sign a message, preferably the same unique message with all the input addresses to prove you made that transfer.

Yes, you have to sign a message from one of the addresses that you sent the 30 BTC from.

[la_mocha]

Are you able to sign the address 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5?

Surely.

Address : 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H6ps2isLveeYTe6Fipw5U7T3rwOXbiyrdGVuobzvE7qWdG0U0QH2/ySBdLMZEaVTrRN2ULvZgWHjt7uqYPwbx7U=


Address : 12anNurKoyqUUbovPi5KVWFprrRtdybf3w
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H6J7leiPzrwTokue28HbNmsqckEPH0V5ewLPUkpGlWGbehP9OD9RM+zpqkUo4cu0nvU5AiuyEJmMk+1VAeDBVIE=


Address : 1qvAJb8i4AhdAuA3Ui2NhdtAxKEhrVCUW
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
HzbmILcmH6Yc7tH58wmbgH/Zt2Dsq2/RCpEtLc1R/2l7HLcbaAEaO+rlKGXWLxrR22oER8jwLnDY1z3Aoje0z2E=


Address : 1G6JGHWgsDuF2yUSaReTr2gVKXcaqiK93t
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H2cTvOXhdVcnbnjAqS0Jgo2mgNXGi5V0YAJYM4sa5tXXVhDto2Y0mZHNjcnYiQ3Di0BJhSjvbQryqul oVC3vUFw=

[jackg]

Are you able to sign the address 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5?

Surely.

Address : 18hs5EFFkShXAkz89xJspYWmWP6emjdHf5
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H6ps2isLveeYTe6Fipw5U7T3rwOXbiyrdGVuobzvE7qWdG0U0QH2/ySBdLMZEaVTrRN2ULvZgWHjt7uqYPwbx7U=


Address : 12anNurKoyqUUbovPi5KVWFprrRtdybf3w
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H6J7leiPzrwTokue28HbNmsqckEPH0V5ewLPUkpGlWGbehP9OD9RM+zpqkUo4cu0nvU5AiuyEJmMk+1VAeDBVIE=


Address : 1qvAJb8i4AhdAuA3Ui2NhdtAxKEhrVCUW
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
HzbmILcmH6Yc7tH58wmbgH/Zt2Dsq2/RCpEtLc1R/2l7HLcbaAEaO+rlKGXWLxrR22oER8jwLnDY1z3Aoje0z2E=


Address : 1G6JGHWgsDuF2yUSaReTr2gVKXcaqiK93t
Message :
This is my address.
https://bitcointalk.org/index.php?action=profile;u=708542
Signature :
H2cTvOXhdVcnbnjAqS0Jgo2mgNXGi5V0YAJYM4sa5tXXVhDto2Y0mZHNjcnYiQ3Di0BJhSjvbQryqul oVC3vUFw=

For Address 1.

Message Verified.

(This is just for reference purposes only)

[frankenmint]

I just verified the last address signature as valid.

[European Central Bank]

Ugh. This is a mess. If I was running Bitmixer then I'd at least try and work with the guy if it's legit. Their service totally depends on inspiring trust in their users. At least tell him why it's not possible to return it other than the fact they simply don't want to. If they receive donations then I'm guessing they have access to the coins to spend them. No way I'd use them if they can't be bothered to address this somehow if the story checks out.

[robelneo]

Yesterday, Bitmixer.io sent me a message that signed with Bitcoin address and I mistakenly sent 30 BTC to that address. It turns out they are using that address for receiving donations, so I immediately contacted the Bitmixer.io team with solid proof asking for refund.
But they are keep saying "Sadly there is nothing that we can do." and "All funds sent to this address are considered donations.”

I replied "It was absolutely not a donation. But that was my mistake, I will donate 30% of mistakenly sent BTC so can I get the rest of them back", but they replied "I am sorry you sent to the wrong address, but there is nothing I can do.”

This is absolute nonsense and pathetic. Even though this is happened because of my mistake, it seems they care more about their earnings (whether it is legit or not) than the customers. If you are thinking of using Bitmixer.io with large amount of Bitcoin, please aware that there is a possibility of scam.

Thank you for posting this and letting us know about this issue maybe it's on their tos that they don't offer a refund to donators but of course they should also be considerate 30% is a good condition enough it's very hard to make 30 btc it is a huge amount and every one make a mistake it could harm their reputation they should resolve it