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amagimetals (OP)
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January 30, 2014, 05:47:50 PM |
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Update:
Received my order (arrived a few days ago but I was away from home). Perfect service yet again.
Thanks guys!
You are very welcome! I have been unable to login to your website despite making 2 accounts - is this a problem that will be fixed soon?
In addition, how much do you charge for EU delivery?
This should now be corrected. I am getting concerned because I put in an order for gold over a week ago, and it still has not shipped. Is it normal for them to take this long to get out an order after it has been paid for?
We typically ship in 3-5 business days however we are settling into our new office and this has caused a few delays. If you have questions regarding a specific order please feel free to call or e-mail us. |
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tim-tams
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January 31, 2014, 05:35:23 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
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amagimetals (OP)
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January 31, 2014, 07:18:25 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
The affiliate program is being restructured currently. If you have a balance you are looking to have paid out please contact us at support@amagimetals.com. |
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tim-tams
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January 31, 2014, 10:14:36 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
The affiliate program is being restructured currently. If you have a balance you are looking to have paid out please contact us at support@amagimetals.com. Will our balance carry over to the new setup? If so, I'm not worried about it. If not, then yes, I want it and I will contact you. |
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amagimetals (OP)
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January 31, 2014, 10:49:37 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
The affiliate program is being restructured currently. If you have a balance you are looking to have paid out please contact us at support@amagimetals.com. Will our balance carry over to the new setup? If so, I'm not worried about it. If not, then yes, I want it and I will contact you. This depends on the final outcome of the changes in the program. However, a lot of affiliates are choosing to take or cash out their balance now. |
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tim-tams
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January 31, 2014, 11:04:11 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
The affiliate program is being restructured currently. If you have a balance you are looking to have paid out please contact us at support@amagimetals.com. Will our balance carry over to the new setup? If so, I'm not worried about it. If not, then yes, I want it and I will contact you. This depends on the final outcome of the changes in the program. However, a lot of affiliates are choosing to take or cash out their balance now. Can I wait until that decision is made or will it be gone by then? Also, slightly related, are you planning on offering payouts in Bitcoin? If not, you should tell the people in charge to consider it. |
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BTCHero
Newbie
 Offline
Activity: 57
Merit: 0
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February 01, 2014, 08:29:26 PM |
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Not that it really matters on 800 face but they are having a promotion later this month with free shipping on 10+ face.
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btcwhiskey
Member
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Activity: 62
Merit: 10
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February 02, 2014, 06:06:46 PM |
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Hey amagi, I placed an order yesterday for 1 oz gold and 2 10 oz bars of silver and I have never received a confirmation email, nor can I login to my amagi account anymore even after resetting the password. What is goin on? I have all my btc transaction details at your request.
Ps, finally got into the account. But I never did get any email about my order.
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Let's hope 2017 is better than 2016.
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BTCHero
Newbie
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Activity: 57
Merit: 0
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February 02, 2014, 06:33:24 PM |
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Same issue here. No email confirmation. I sent them an email about it and they sent the confirmation promptly.
They really should get their website issues sorted out, but they are still my favorite.
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SaltySpitoon
Legendary
Offline
Activity: 2590
Merit: 2156
Welcome to the SaltySpitoon, how Tough are ya?
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February 03, 2014, 06:01:03 AM |
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Im having similar issues, I got onto my account, but it kept asking me to change my password, without a password change field available. I placed an order as a guest and received no confirmation email. I'm not worried about it as I know the order went through, but I figured I'd let you know.
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Eb0la
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February 03, 2014, 02:24:53 PM |
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I am able to log into my account and place orders.. however I will hold off placing any new orders until things are cleared up just in case. I still have one order waiting to ship.
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amagimetals (OP)
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February 06, 2014, 03:52:23 PM |
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The affiliate banners are broken and I cannot access any of my usual account info after logging in to the affiliate part of the website. Any thoughts?
The affiliate program is being restructured currently. If you have a balance you are looking to have paid out please contact us at support@amagimetals.com. Will our balance carry over to the new setup? If so, I'm not worried about it. If not, then yes, I want it and I will contact you. This depends on the final outcome of the changes in the program. However, a lot of affiliates are choosing to take or cash out their balance now. Can I wait until that decision is made or will it be gone by then? Also, slightly related, are you planning on offering payouts in Bitcoin? If not, you should tell the people in charge to consider it. We are offering that currently, however it is more of a manual process. Last time I was about to order your $100 bag of junk the premium was significantly less than now. Does this fluctuate?
Are you able to give a discount on lets say if I ordered $800 face?
Thanks.
Yes, absolutely. We can accommodate a discount via a phone call. Not that it really matters on 800 face but they are having a promotion later this month with free shipping on 10+ face.
There price on the $100 was more than 1% lower than their price on $1. I'd like to get that rate if I'm able. The premiums do fluctuate on our products from time to time. Hey amagi, I placed an order yesterday for 1 oz gold and 2 10 oz bars of silver and I have never received a confirmation email, nor can I login to my amagi account anymore even after resetting the password. What is goin on? I have all my btc transaction details at your request.
Ps, finally got into the account. But I never did get any email about my order.
Shoot us an e-mail at support@amagimetals.com. I'll send a confirmation e-mail your way. |
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salfter
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February 06, 2014, 06:46:12 PM |
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Im having similar issues, I got onto my account, but it kept asking me to change my password, without a password change field available. I placed an order as a guest and received no confirmation email. I'm not worried about it as I know the order went through, but I figured I'd let you know.
I can log in and add items to an order, but when I go to check out, I'm landing on the same page that you're getting. |
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amagimetals (OP)
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February 07, 2014, 06:48:10 PM |
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Im having similar issues, I got onto my account, but it kept asking me to change my password, without a password change field available. I placed an order as a guest and received no confirmation email. I'm not worried about it as I know the order went through, but I figured I'd let you know.
I can log in and add items to an order, but when I go to check out, I'm landing on the same page that you're getting. Have you tried clearing cache or updating your password? This is happening sporadically and we can't isolate the cause. If you want to send details with your experience to support@amagimetals.com that would be appreciated! |
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salfter
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February 08, 2014, 05:53:39 PM |
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Im having similar issues, I got onto my account, but it kept asking me to change my password, without a password change field available. I placed an order as a guest and received no confirmation email. I'm not worried about it as I know the order went through, but I figured I'd let you know.
I can log in and add items to an order, but when I go to check out, I'm landing on the same page that you're getting. Have you tried clearing cache or updating your password? This is happening sporadically and we can't isolate the cause. If you want to send details with your experience to support@amagimetals.com that would be appreciated! Clearing the cache didn't help. Changing passwords worked, though. Maybe there was some change in password handling that invalidated the previous hash (new algorithm?)...but then you'd think I wouldn't have been able to log in. Then again, there have also been some problems with people not being able to log in (ran across that myself a few weeks ago). |
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cdog
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February 08, 2014, 09:50:30 PM |
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Wow. Love at 1st sight!  |
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Sheldor333
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February 09, 2014, 09:08:08 AM |
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Too bad I don't have any btc, I think this would be first place that I would spend it. Buy myself a couple of ounces of gold. It would be awesome.
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amagimetals (OP)
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February 11, 2014, 04:34:06 PM |
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Wow. Love at 1st sight! We were hoping you all would feel that way!  Too bad I don't have any btc, I think this would be first place that I would spend it. Buy myself a couple of ounces of gold. It would be awesome.
There is no order too small or big and we do accept other payment methods! |
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