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Author Topic: The bASIC Refund Tracking Thread  (Read 40960 times)
Bogart (OP)
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January 22, 2013, 01:43:17 AM
Last edit: January 28, 2013, 03:51:42 AM by Bogart
 #1

This thread is to document the state of bASIC refunds in a convenient list all in one place.

To play along at home, if you have requested a bASIC refund, post in the thread this information:

 * Order date
 * Order number
 * Quantity BASIC01 (the $1069.99 72GH/s unit)
 * Quantity BASIC02 (the $599.99 36GH/s unit)
 * Quantity BASIC02 --> BASIC01 upgrade
 * Order status currently shown on website
 * Payment type (Bitcoin or credit card)
 * Date refund was requested
 * Date refund was received (empty if not received)

All fields are optional.  Feel free to omit any that you think may compromise your privacy.

For all dates, please use the international friendly date format: 17-Jan-2013

If you requested a refund, and then cancelled your refund request, with your final disposition being to keep your order, then please do not post.

Edit: All orders are to be refunded: https://www.btcfpga.com/forum/index.php?topic=1048.0

"All safe deposit boxes in banks or financial institutions have been sealed... and may only be opened in the presence of an agent of the I.R.S." - President F.D. Roosevelt, 1933
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Bogart (OP)
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January 22, 2013, 01:44:13 AM
Last edit: February 07, 2013, 03:42:49 AM by Bogart
 #2

Last updated 05-Feb-2013

The list, sorted by refund request date:

Order_date__      Order#BASIC01   BASIC02   Upgrade   Order status           Payment type   Refund request   Refund received   Username
02-Oct-2012984200-Bitcoin29-Nov-2012YesMrTeal
14-Nov-20121844001-Bitcoin29-Nov-2012YesMrTeal
25-Oct-201236100RefundedCC08-Dec-201211-Dec-2012nokru
22-Nov-20121980100Bitcoin23-Dec-2012Nopyromaniac
-1331100Refund RequestedBitcoin06-Jan-2013Nosenseless
29-Nov-20122038201-CC08-Jan-2013YesMrTeal
28-Sep-2012726010Refund RequestedBitcoin08-Jan-201311-Jan-2013Bogart
22-Oct-20121678100Refund RequestedBitcoin08-Jan-201311-Jan-2013Bogart
Sep-2012xx7300-CC08-Jan-2013Partial, chargebackmiter_myles
31-Oct-20121786001Refund RequestedBitcoin08-Jan-201311-Jan-2013Bogart
-1521010Refund RequestedBitcoin08-Jan-2013NoBart31
-1523010Refund RequestedBitcoin08-Jan-2013NoBart31
-201002 MMQBitcoin09-Jan-2013Nofred0
-2251002 MMQ, 400W PSBitcoin09-Jan-2013Nofred0
02-Oct-2012-100-CC12-Jan-201317-Jan-2013ChipGeek
-----Refund RequestedBitcoin12-Jan-2013Noiambaboon
01-Nov-20121794100Refund RequestedBitcoin12-Jan-2013Nogreeners
09-Aug-2012xx2----Bitcoin13-Jan-2013Nojgazrik
Oct-2012xxx010RefundedCC13-Jan-2013YesGrix
Nov-2012xxxx001Refund RequestedBitcoin13-Jan-2013NoGrix
30-Sep-20128xx300Cannot seeCC13-Jan-2013Chargebackralree
30-Sep-20128xx500Cannot seeCC13-Jan-2013Chargebackralree
------CC13-Jan-201322-Jan-2013dunand
19-Sep-20125981000Refund RequestedCC13-Jan-2013NoJHenderson
19-Sep-20121636500Refund RequestedCC13-Jan-2013NoJHenderson
15-Sep-2013490*300RefundedBitcoin13-Jan-2013Notnkflx
------Bitcoin13-Jan-2013Norandomguy7
-200100--14-Jan-2013Nodmcurser
-1869100--14-Jan-2013Nodmcurser
-xx3-----14-Jan-2013Noserver
12-Oct-20121582010RefundedCC16-Jan-2013Yeswhizter
------Bitcoin< 17-Jan-2013Noarji
19-Jan-2013xxx010-CC21-Jan-2013YesGrix
04-Jan-2013450100-CC21-Jan-2013NoFcx35x10
--400Refund RequestedBitcoin21-Jan-2013Nopuck2
30-Sep-20138xx210Can't loginBitcoin31-Jan-2013Nokwoody
x/10/201215xx200RefundedCCxx-Jan-2013YesMiles Bennett Dyson
x/10/201216xx002 DHL shippingRefund RequestedBitcoinxx-Jan-2013NoMiles Bennett Dyson
x/10/20128xx100Refund RequestedBitcoinxx-Jan-2013NoMiles Bennett Dyson

"All safe deposit boxes in banks or financial institutions have been sealed... and may only be opened in the presence of an agent of the I.R.S." - President F.D. Roosevelt, 1933
senseless
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January 22, 2013, 03:00:12 AM
Last edit: January 22, 2013, 03:48:46 AM by senseless
 #3

#1331  1x 72gh/s waiting for refund since Jan 6

Moral of the story, don't pay in bitcoin if you think you might ever want your money back. Got cash back from my credit card orders 24 hours after filing a chargeback with my bank.

edit: order status = refund requested


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January 22, 2013, 03:40:23 AM
Last edit: January 28, 2013, 08:10:04 AM by dmcurser
 #4

order number 200 on bitcoinasci x 72 both requested refund on monday 14
and still not refunded

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January 22, 2013, 03:49:41 AM
 #5

Order #xx2, placed on 08/09/2012.

Refund requested 01/13/2013.

Reply received 01/17/2013 from Dave stating "I'll be submitting your request to Tom in today's batch"

No refund received yet as of this writing (01/21/2013).


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January 22, 2013, 03:41:12 PM
 #6

Order #xx3, placed on 02/10/2012

Refund request 14/01/2013

No reply received.

No refund.

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January 22, 2013, 03:46:44 PM
 #7

Requested a refund prior to Jan 17th. Got email from Dave on the 17th saying he submitted my request to Tom (BTC refund).

Still no refund. (1/22)
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January 22, 2013, 04:04:33 PM
 #8

#xx7, placed in Sept 2012 for 3x72gh

Requested refunds 8 Jan (AM)

No official reply via email or any other means

After a couple days of waiting, intiated disputes with two CC companies which provided credits (3 x 72gh)

Received an email from one CC company stating 1 of the 2 orders on that card was refunded by merchant.. so, I assume 1 of 3 orders were officially refunded.

Piss poor operation as whole ran by Tom to say the least...  outside the whole ASIC side of things.. a kid running a lemonade stand would run a better business than Tom..


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January 22, 2013, 05:12:34 PM
 #9

02-Oct-2012984200RefundedBTC-29-Nov-2012YesMrTeal
14-Nov-20121844001RefundedBTC-29-Nov-2012YesMrTeal
29-No-20122038201RefundedCC-08-Jan-2013YesMrTeal
MonsterZero
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January 22, 2013, 05:46:40 PM
 #10

Disheartening indeed to see some later refunds returned after some refunds that have not been returned.  Shows major disorganization and unfairness.
dmcurser
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January 22, 2013, 05:49:01 PM
 #11

cc refunds are being processed probly bc they dont want to deal with the us lawl lol.

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January 22, 2013, 07:43:14 PM
 #12

Not sure, site is down (Oct I think)    ***   0   1   0   Refunded   CC   -   13-Jan-2013   Yes   Grix
Not sure, site is down (Nov I think)    ****   0   0   1   Refund Requested    BTC   -   13-Jan-2013   No   Grix
Jan 19    ***   0   1   0   -   CC   -   21-Jan-2013   No   Grix


BTC: 1Fahk2aa4NS4Qds4VDAL4mpNArDEdV2K5K
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January 22, 2013, 07:49:21 PM
 #13

*  21.10.2012
 * 1582
 * Quantity BASIC02 (the $599.99 36GH/s unit): 1
 * Order status currently shown on website: Ready To Ship
 * Payment type (Bitcoin or credit card): Credit Card (too late for chargeback)
 * Date refund was requested (empty if not received): 16.01.2013
 * Date refund was received (empty if not received): not yet

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January 22, 2013, 08:10:29 PM
 #14

* Payment type (Bitcoin or credit card): Credit Card (too late for chargeback)

My first order was before yours, my chargeback request was about the same time, and my card gave me the chargeback.  It's their judgement call.  If you are a good customer with no previous issues (and no history of chargebacks) they have the latitude to allow your chargeback.

My advice would be to call back and politely explain what happened: you were purchasing some computer equipment and you were told you would get your device in October, then November, then December, then January.  Then the owner disappeared and the person responsible for handling orders told everyone they should just get a chargeback.  Simply tell them that you feel real stupid about how you were scammed and that you hope they can help you out.

If they still insist they can't give you the chargeback, remain polite and tell them that you still would like to submit some sort of report so that hopefully it will be harder for anyone else to get scammed by the same company.  There is still a (small) chance at this point you will get your chargeback.
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January 22, 2013, 08:17:14 PM
 #15

Order #xx2, placed on 08/09/2012.

Refund requested 01/13/2013.

Reply received 01/17/2013 from Dave stating "I'll be submitting your request to Tom in today's batch"

No refund received yet as of this writing (01/21/2013).


Wow, the bASIC announcement wasn't even until Sept 3rd. Is the order date a typo or reversal, or did you place an order pre-announcement?
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January 22, 2013, 08:50:23 PM
 #16

Order #xx2, placed on 08/09/2012.
Wow, the bASIC announcement wasn't even until Sept 3rd. Is the order date a typo or reversal, or did you place an order pre-announcement?

OP: "For all dates, please use the international friendly date format: 17-Jan-2013"

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January 22, 2013, 08:54:12 PM
 #17

Order #xx2, placed on 08/09/2012.
Wow, the bASIC announcement wasn't even until Sept 3rd. Is the order date a typo or reversal, or did you place an order pre-announcement?

OP: "For all dates, please use the international friendly date format: 17-Jan-2013"
I thought of that, but the other dates he wrote are Month/Day/Year.
I know some people have said they bought units even before the announcement, and Jeff seems like the kind of guy who might get the inside track.
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January 22, 2013, 08:54:44 PM
 #18

Nr  Device    order  status                    charged         PAY     remarks
1x BASIC02  1521  Refund requested    8-jan-2013    BTC    22-jan-2013 received NONE
1x BASIC02  1523  Refund requested    8-jan-2013    BTC    22-jan-2013 received NONE

18-jan-2013 Received email stating that BTC refund requests are send to Tom for payment.

Bart
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January 22, 2013, 09:05:07 PM
 #19

 * Order date - 25 Oct
 * Order number  36
 * Quantity BASIC01 (the $1069.99 72GH/s unit) - 1
 * Quantity BASIC02 (the $599.99 36GH/s unit)
 * Quantity BASIC02 --> BASIC01 upgrade
 * Order status currently shown on website - Refunded
 * Payment type (Bitcoin or credit card) - CC
 * Refund request Bitcoin address (if Bitcoin refund)
 * Date refund was requested 8 Dec
 * Date refund was received (empty if not received) on CC statement 11 Dec

actually made 10 EUR cause of the changing EUR/USD rate
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January 22, 2013, 09:14:22 PM
 #20

* Order date - 25 Oct
 * Order number  36
 * Quantity BASIC01 (the $1069.99 72GH/s unit) - 1
 * Quantity BASIC02 (the $599.99 36GH/s unit)
 * Quantity BASIC02 --> BASIC01 upgrade
 * Order status currently shown on website - Refunded
 * Payment type (Bitcoin or credit card) - CC
 * Refund request Bitcoin address (if Bitcoin refund)
 * Date refund was requested 8 Dec
 * Date refund was received (empty if not received) on CC statement 11 Dec

actually made 10 EUR cause of the changing EUR/USD rate

I got 100$ less.  Roll Eyes
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