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Author Topic: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money  (Read 69283 times)
The Hidebehinder
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April 03, 2024, 05:05:26 PM
Last edit: April 08, 2024, 12:32:11 PM by The Hidebehinder
Merited by NeuroticFish (2)
 #1321

An update on the card situation as I was amazed that just a few hours after posting last time on the forum I got a message from DHL for a delivery!

The rest is a mess and I think I will need to order the card again if it's this bad
- On the order my name is spelled wrong in five places times in 3 names, not a single one of my names is right, family name, middle name, one name has no vowels but a Q
- The address itself is butchered, the guys from DHL called me asking me is I'm actually living in my own country, the street doesn't even exist, the town has a missing A, the zip code is my phone number, there was no number for the street, if you have ordered a card with no tracking considered it lost

If the name on the card is the same as the address, I don't know what am I supposed to do when paying online, let's assume I make an order, what will the shop see:
Buyer name: Xabi Alonso, Card payment from Xfi Adolpho!

I will update this tomorrow if the DHL guy comes.

LE:
The card is ok, the name is right on the card, it works with both contactless and pin payments, so no trouble yet.

 
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NeuroticFish
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April 12, 2024, 06:35:29 PM
 #1322

- On the order my name is spelled wrong in five places times in 3 names, not a single one of my names is right, family name, middle name, one name has no vowels but a Q
- The address itself is butchered, the guys from DHL called me asking me is I'm actually living in my own country, the street doesn't even exist, the town has a missing A, the zip code is my phone number, there was no number for the street, if you have ordered a card with no tracking considered it lost

After your problems and message, I've had a pretty big surprise: my replacement card has arrived in the past week.
It was not tracked, it took about 1.5 months to arrive, but my name and address are correctly written onto the envelope.
So.. it's not so much "if you have ordered a card with no tracking considered it lost", it's more "it's Wirex, some days are better, some are worse" Cheesy

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Buchi-88
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April 18, 2024, 09:00:14 AM
 #1323

Wirex is under all sow and I am glad that I have already received my Crypto.com card, neither you get a reasonable answer to your questions, and in the Discord you are immediately blocked for unpleasant questions, a dirty company where everyone should avoid it, here are my questions that are perfectly legitimate.

Quote
What is going on with Wirex, I have been waiting for the following since January:

- I still haven't received my card.
- My shipping costs refund.
- My refund of my 63k WXT tokens.

What is this, why won't Wirex give me my money?Huh

Request ID #5813082



So don't use Wirex or give this shit company money!!!

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Buchi-88
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April 22, 2024, 03:46:06 PM
 #1324

Some good news, I received my new Wirex card last Friday, but there is no news about my refunds yet, they are just taking their time. I have activated my new card but haven't used it yet, I am now on the standard plan and will only use the card as a backup to my new CRO card.

If there is any further news, I will of course let you know, whether positive or negative.


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