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[gentlemand]

@unamis76 , no updates?

I've got a problem of my own for almost two days.
I have 1** something euros in the euro account but when I go to transfer to the card the option for "add to funds to card" is most of the time not visible. Restarting the app does nothing, and when it finally appeared although I transferred the money and immediately after the message funds sent from the account to card account I get an instant message saying the opposite.
Getting annoying, I would understand an error for a few hours but days???

https://twitter.com/wirexapp/status/1133029209406877696?s=19

Keep an eye on their Twitter. This happens all the time. It occurs with GBP too. Last time it took a couple of days from me noticing it to it being sorted.

[unamis76]

@unamis76 , no updates?

I've got a problem of my own for almost two days.
I have 1** something euros in the euro account but when I go to transfer to the card the option for "add to funds to card" is most of the time not visible. Restarting the app does nothing, and when it finally appeared although I transferred the money and immediately after the message funds sent from the account to card account I get an instant message saying the opposite.
Getting annoying, I would understand an error for a few hours but days???

Sorry that you're having issues as well

The updates are that there are no updates, really, I've been reminding support day on and off about it and they have nothing else to tell me. They just copy paste more or less the same message saying their banking partner is tracing funds. So they are either:

A: Doing nothing, or
B: Making heads roll at their banking partner, I have no way to tell which one of this is true.

I've tried reaching out to the banking partner, and no reply. I've asked Wirex's support for a phone number from them that actually works and they've not provided me with one, both annoying and very fishy.

That being said, I do want to believe they're not doing some kind of exit scam. However, I have already filed a complaint against them because this is taking too long, and it is simply not acceptable. I'll gladly withdraw the complaint if this is solved asap. If it's not solved, well, I don't know really, but I know I won't stand still.

https://twitter.com/wirexapp/status/1133029209406877696?s=19

Keep an eye on their Twitter. This happens all the time. It occurs with GBP too. Last time it took a couple of days from me noticing it to it being sorted.

This is a different issue from mine but does seem to be what stompix is complaining about. But may be a good idea raising awareness of these troubles on Twitter as well.

[stompix]

https://twitter.com/wirexapp/status/1133029209406877696?s=19

Keep an eye on their Twitter. This happens all the time. It occurs with GBP too. Last time it took a couple of days from me noticing it to it being sorted.

I might be getting too old for this but checking twitter for issues you have with some kind of banking business is a bit...
I would have prefered they would have done this via their app notification, but they, at least they did make public they have an issue and are trying to fix it.

That being said, I do want to believe they're not doing some kind of exit scam. However, I have already filed a complaint against them because this is taking too long, and it is simply not acceptable. I'll gladly withdraw the complaint if this is solved asap. If it's not solved, well, I don't know really, but I know I won't stand still.

Really doubt this is an exit scam.
They have probably more than x100 funds in balances in wallets than what they have in pending banking transfers.
They would probably get either "hacked" of they will have their account "frozen", and empty also when they will go under.

I've had a drink with the guy that is acting as an account for our family business, the longest time it took us for a SEPA transfer to be completed was 4 days and that was an exception out of a hundred.
So it's clear it's their brand new partner fault.

This is a different issue from mine but does seem to be what stompix is complaining about. But may be a good idea raising awareness of these troubles on Twitter as well.

Yeah, my problem was with the balance, and it's tiny in comparison to yours.
But I was also curious about your issue and seeing this probably I'll also advise everyone I know to not even try the withdraw to bank option.

[unamis76]

I might be getting too old for this

Same... But I do understand why this is their communication strategy.

I would have prefered they would have done this via their app notification, but they, at least they did make public they have an issue and are trying to fix it.

And yes, they could have pushed the warning via the app, or email.

Really doubt this is an exit scam.
They have probably more than x100 funds in balances in wallets than what they have in pending banking transfers.
They would probably get either "hacked" of they will have their account "frozen", and empty also when they will go under.

I've had a drink with the guy that is acting as an account for our family business, the longest time it took us for a SEPA transfer to be completed was 4 days and that was an exception out of a hundred.
So it's clear it's their brand new partner fault.

I doubt it as well, but then again, why keep pushing my issue back? It's been long enough, their banking partners cannot be this incompetent (or can they...?). Any why can't they provide me a phone number for them, since the ones listed in public aren't valid? And why doesn't their banking partner reply to my email? This just seems fishy.

For me it's been 3 weeks now.

Yeah, my problem was with the balance, and it's tiny in comparison to yours.
But I was also curious about your issue and seeing this probably I'll also advise everyone I know to not even try the withdraw to bank option.

For now my advice is do not use any Wirex service at all until this is settled

[Bossian]

Hi,
It's a shame I bump into this topic just after sending a bank transfer to my Wirex account. I hope it will be received without any trouble. Will keep you informed.
It's a new account, first time I use the bank transfer option.

[CoinCodex]

Wirex decided to conduct an IEO which will be held on June 26 on OKEx exchange.

https://coincodex.com/article/3790/top-5-token-offerings-for-june/

[stompix]

Wirex decided to conduct an IEO which will be held on June 26 on OKEx exchange.

Thanks for the info, no thanks for your links.
https://wirexapp.com/blog/post/the-wirex-wxt-token-is-here-0153

All my instincts are screaming scrap the card.

And another thing,  4.12 euros spent at starbucks... 0.12 euro fee?

It's a shame I bump into this topic just after sending a bank transfer to my Wirex account. I hope it will be received without any trouble. Will keep you informed.

You might be lucky, you sent, not withdraw.
Giving them money might be easier than asking for them back

[Bossian]

Wirex decided to conduct an IEO which will be held on June 26 on OKEx exchange.

Thanks for the info, no thanks for your links.
https://wirexapp.com/blog/post/the-wirex-wxt-token-is-here-0153

All my instincts are screaming scrap the card.

And another thing,  4.12 euros spent at starbucks... 0.12 euro fee?

It's a shame I bump into this topic just after sending a bank transfer to my Wirex account. I hope it will be received without any trouble. Will keep you informed.

You might be lucky, you sent, not withdraw.
Giving them money might be easier than asking for them back

Yeah but I'll intend to withdraw soon after.

[gentlemand]

Wirex IEO looks very interesting, would be better if it was launched on Binance but OKex is still good!

My main feeling is - ugh.

Anywhere with a token gets an automatic downgrade from me. And the talk of fee discounts is an extra turn off. I presume those of us who are not turned on by the idea will be paying extra to subsidise the token holders.

I'll be keeping an eye on fees after this.

[NeuroticFish]

And another thing,  4.12 euros spent at starbucks... 0.12 euro fee?

Yeah, I just "love" their "commission" over the FX conversion. At some point they were even claiming the FX conversions are free and they were still charging it.
That's why I use more and more the card of the "competition", since my country's currency is not one from the main EUR/GBP/USD list...

I'll be keeping an eye on fees after this.

Good point!

[stompix]

And another thing,  4.12 euros spent at starbucks... 0.12 euro fee?

Yeah, I just "love" their "commission" over the FX conversion. At some point they were even claiming the FX conversions are free and they were still charging it.

That's why I use more and more the card of the "competition", since my country's currency is not one from the main EUR/GBP/USD list...

And what's the name of the "competition" ?
I remember you living also in the EU but I was pretty sure Wirex was the only bitcoin card left for us.

I'll be keeping an eye on fees after this.

I think I'm going to keep an eye on my balance and make sure it's as close to zero as possible.
I'm getting epassporte feelings over this "ICO".

[gentlemand]

And what's the name of the "competition" ?
I remember you living also in the EU but I was pretty sure Wirex was the only bitcoin card left for us.

The Coinbase card is on its way to the EU at some point. I've got one for UK use and it functions fine and links seamlessly with the regular balance. Fees are high at about 2.5% but they're less sneaky than Wirex.

Edit - https://www.cnbc.com/2019/06/12/coinbase-expands-its-cryptocurrency-debit-card-to-europe.html

[NeuroticFish]

And what's the name of the "competition" ?
I remember you living also in the EU but I was pretty sure Wirex was the only bitcoin card left for us.

"The competition" also has its own problems
- they are not 100% Bitcoin card, instead I top up via SEPA transfer from Bitstamp
- there are a lot of complaints about them closing cards without valid reasons, locking funds and asking for unreasonable amount of documents
But
- I didn't have problems yet and I've spent about 1500 EUR (total) in the last 6 months
- their FX rates are good, especially if conversion is done during working hours
- the card was not rejected in any shop yet
- the card/account is free (but each SEPA transfer costs 0.90 EUR @ bitstamp)

You may know the name already...

[unamis76]

Got my issue sorted. Took them long enough... But it is sorted.

[stompix]

And what's the name of the "competition" ?
I remember you living also in the EU but I was pretty sure Wirex was the only bitcoin card left for us.

You may know the name already...

There are like 100 cards on the market, about 90 degrees outside, I'm low on caffeine and I have no clue why would you avoid posting the name here. It's not like you're spamming or advertising that card as long as we're pointing flaws and advantages.

Anyway, if you don't want to mention it so others might compare it to drop me a pm.

Got my issue sorted. Took them long enough... But it is sorted.

Glad to hear it, although it's almost a month for a 24h transfer.
Gonna use them again?  

[unamis76]

Yes... But for the Visa card only for now, until I see a better alternative

[gentlemand]

I'm low on caffeine and I have no clue why would you avoid posting the name here. It's not like you're spamming or advertising that card as long as we're pointing flaws and advantages.

Anyway, if you don't want to mention it so others might compare it to drop me a pm.

Be honest with yourself. I think you're just a little bit turned on by the cockblocking you're being subjected to. And there's no reason not to enjoy your sexytime.

I presume Revolut is being referred to. They're not a Bitcoin card and they have market FX rates. I don't trust them either.

[stompix]

Be honest <>.

This is something I can't argue or agree with: PPPP
Has the heat wave hit the Uk too or you're again spending too much time on WOT ?  

I presume Revolut is being referred to. They're not a Bitcoin card and they have market FX rates. I don't trust them either.

Oh, f*** it!
If indeed it's Revolut then why the hell would I use it.
I could top up a debit card instantly from my bank app and get a sepa from bitstamp directly to my bank, no need for ...whatever revolut call themselves.

Eh, at least it's not minexpay

[NeuroticFish]

I presume Revolut is being referred to. They're not a Bitcoin card and they have market FX rates. I don't trust them either.

Oh, f*** it!
If indeed it's Revolut then why the hell would I use it.
I could top up a debit card instantly from my bank app and get a sepa from bitstamp directly to my bank, no need for ...whatever revolut call themselves.

Eh, at least it's not minexpay

Yep, @gentlemand got it right, that was the one. And it's clearly not to be trusted. Now you know one of the reasons why I avoided the name.
My bank may not like SEPA from bitstamp; my bank would use "funny" exchange rates, even worse than Wirex.
Yeah, at least it's not Minexpay (and gosh, I almost got that too!)

I don't know, is it so difficult to make such a business in a proper and nice way, getting all the good points from all the others?!

PS. Maybe we should make (or revive) a thread about all these card providers? I'm not comfortable talking about the others in Wirex' thread, which was supposed to discuss about them and maybe them offering support (like sometime in the past).

[gentlemand]

I could top up a debit card instantly from my bank app and get a sepa from bitstamp directly to my bank, no need for ...whatever revolut call themselves.

Much depends on where you're at and local banking attitudes. The only reason I'm using this card is I want something completely removed from my banking. In the UK banks are all to happy to give you your marching orders if they sniff cryptoness. Using this card negates any possibility of that. Same goes for Mr. Fish's Revolut use. Revolut seem just as happy to meddle with you but if they shut you down it doesn't impact any other part of your life.

PS. Maybe we should make (or revive) a thread about all these card providers? I'm not comfortable talking about the others in Wirex' thread, which was supposed to discuss about them and maybe them offering support (like sometime in the past).

Wirex support is long gone from this forum but overall I agree, however the discussion of other cards on this thread usually springs from an aspect of Wirex's actions.