Bitcoin Forum
November 23, 2017, 04:35:42 AM *
News: Latest stable version of Bitcoin Core: 0.15.1  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: [1]
  Print  
Author Topic: BitInstant?? What happen to my deposit?  (Read 547 times)
StatePalaceGuy
Newbie
*
Offline Offline

Activity: 5


View Profile
February 01, 2013, 04:42:51 AM
 #1

I have used moneygram over 20 times with no problems. The coins are usually there before I get home. Earlier, I sent around 300 and I have gotten a email confirmation from zip zap, but not bitInstant. This is worrying me...not to mention I was trying to get an express order out tomorrow. Is this normal? I emailed the support@bitinstant.com, but I have not gotten a response.
1511411742
Hero Member
*
Offline Offline

Posts: 1511411742

View Profile Personal Message (Offline)

Ignore
1511411742
Reply with quote  #2

1511411742
Report to moderator
Join ICO Now A blockchain platform for effective freelancing
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
1511411742
Hero Member
*
Offline Offline

Posts: 1511411742

View Profile Personal Message (Offline)

Ignore
1511411742
Reply with quote  #2

1511411742
Report to moderator
1511411742
Hero Member
*
Offline Offline

Posts: 1511411742

View Profile Personal Message (Offline)

Ignore
1511411742
Reply with quote  #2

1511411742
Report to moderator
1511411742
Hero Member
*
Offline Offline

Posts: 1511411742

View Profile Personal Message (Offline)

Ignore
1511411742
Reply with quote  #2

1511411742
Report to moderator
jrdough
Newbie
*
Offline Offline

Activity: 8


View Profile
February 01, 2013, 05:18:15 AM
 #2

As far as a time frame I have no idea but Id say as long as you have record of the deposit such as a copy of the deposit slip to reference that they will get you sorted out. I wouldn't worry too much about it however that is a bit disheartening.
StatePalaceGuy
Newbie
*
Offline Offline

Activity: 5


View Profile
February 01, 2013, 05:52:25 AM
 #3

As far as a time frame I have no idea but Id say as long as you have record of the deposit such as a copy of the deposit slip to reference that they will get you sorted out. I wouldn't worry too much about it however that is a bit disheartening.

Thanks...I figured I would just have to wait and work it out tomorrow. I was just hoping a bitinstant mod would see this, and help me. I did email support@bitinstant.com, but no response yet. Has anyone had to wait long? I made the deposit around 9:15PM CST.

Will update...
jrdough
Newbie
*
Offline Offline

Activity: 8


View Profile
February 01, 2013, 05:58:35 AM
 #4

"Our service aims to make most deposits happen instantly - within a matter of seconds in ideal cases, and in an absolute worst-case scenario we will still aim to have funds into your exchange account before a stated maximum deadline (on average about 60 minutes depending on various conditions). We are an agent of the exchanges. So, when you pay us, you have effectively paid the exchange. If we screw up and fail to deliver on time, we will always investigate and we will always refund our fees. Our service should never take longer than other means of deposit into an exchange account. "

I have never heard of anyone having to wait that long and its totally against everything they stand for and strive to provide so I would hope they would compensate back the transaction fees at the very least.
DannyHamilton
Legendary
*
Offline Offline

Activity: 1988



View Profile
February 01, 2013, 10:44:11 AM
 #5

Try posting in the Official Newbie BitInstant Support Thread:

https://bitcointalk.org/index.php?topic=128314.0

You'll probably get a faster answer that way.

StatePalaceGuy
Newbie
*
Offline Offline

Activity: 5


View Profile
February 01, 2013, 11:47:34 PM
 #6

Sent another $60 this morning. Got back to my computer and the $60 was there. Then, about 30 minutes later, the $300 showed up. Weird, because I had not gotten a bitinstant confirmation email either.
Anyway, support never got back with me, but everything is good now!
BitcoinMonster
Newbie
*
Offline Offline

Activity: 17


View Profile
February 02, 2013, 12:39:17 AM
 #7

Lucky! I've been waiting 9 days for a 500$ order.


and now 2 days for another 500$ order.. so be happy you got your coins so fast Wink .....I'm waiting...
cjanthony
Jr. Member
*
Offline Offline

Activity: 30


View Profile
February 02, 2013, 05:31:47 AM
 #8

Just goes to show you how hard it is to buy Bitcoin today.
John (John K.)
Global Troll-buster and
Legendary
*
Offline Offline

Activity: 1190


Will read PM's. Have more time lately


View Profile
February 03, 2013, 04:43:28 PM
 #9

As Danny said, ask in the thread stickied above. They're really quick in resolving such problems so just relax and ask them politely.

My BTC Tip Jar: 1Pgvfy19uwtYe5o9dg3zZsAjgCPt3XZqz9 , GPG ID: B3AAEEB0 ,OTC ID: johnthedong
Escrow service is available on a case by case basis! (PM Me to verify I'm the escrow!)

Pages: [1]
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!