What if your Avalon breaks?

[Keninishna]

Yeah Frequency, I tried to order but failed, so, for me, this thread is a sad one
I'm pretty disappointed at how Avalon dealt with their website mess, but that's another story

+1

Tried, failed..  trying to decide if I'm disapointed..  Do I really want to do business with a company that soooo drops the ball on communication? 

Silence is NOT golden in this case.

Sigg

You can choose to do business with them or not but the demand is so high they could care less they will still sell out of avalons even with a buggy system and no customer service.

[dbasql]

The term Buyer Beware has never been more applicable than when dealing with avalon.

What he said ++

[siggy]

Tried, failed..  trying to decide if I'm disapointed..  Do I really want to do business with a company that soooo drops the ball on communication? 

Silence is NOT golden in this case.

You can choose to do business with them or not but the demand is so high they could care less they will still sell out of avalons even with a buggy system and no customer service.

Unfortunately, the above is so true at the moment.   Rest assured, however, that someone will eventually come out with a competing product.  And, that someone will have decent customer service to boot.  When that happens, Avalon's "care less" attitude is going to come back to bite them... hard.

Apparently, this is how business is done in China..  News flash: the ASIC customer base is global..  Western expectations of customer service DO apply here.

Sigg