Betcoin.TM -> Owe me over 10.5BTC

[debuni]

3. The reason your case is under special examination is that there is another user with a similar bet pattern who unlocked the bonus and has not requested a cashout, and has not complained, played, or requested a cashout. So we are looking into this possible connection, which takes a lot of time.

What a shitty reply ? If someone manages to wins or get the bonus as described then you call it a cheating and needs special examination to verify how exactly this person won,we're only suppose to call it a contest but had not planned  to give away any actual money.This just seems like the most rigid casino ever made.I ignored a accusations against betcoin.tm thinking those are shills but your comment just changed everything.

Don't keep the stupid bonuses if you don't want people to win.Stop scamming money off descent people.Rather then paying the users ,you start investigating if they "actually" won the bonus which was not suppose to be paid anyway.You start examining your security flaws  ,what exactly went wrong ? Just shut down the damn website if you can't run it legitimately.

I would not recommend anyone to play here.This just means all those previous accusations against betcoin.tm were always true.

Exactly my point. With thousand of player there always be "the one" with similar betting pattern or whatever they comes up to with.
And if I want to abuse them, wouldn't I made an anonymous profile instead using this one, where at least few people on the forum have my real and and etc. due to trades and deals?

Any word? 

I wrote James, Betcoin.TM is aware as he responded. I guess will need to wait a day and see...

Dont worry bud,  its coming

I will be comforted when I see my BTC in my address...

- snip -

- Chat support is managed by only one person, and this person is James. (Yes, I've discovered it a lot of time ago, that's impossible that everyone use the same writing style and when I asked for James on skype, sometimes James was instantly connected on skype after my request  )

- snip -

This makes things worst in my eyes. Because this will mean they are aware I will go on public for ~4-5 days before I open this topic. I wrote them on what once ~4 days before I open i and then ~36 hours. Also will mean they are ignoring me every single time on livechat.

Anyway I'm hoping for fast resolution on this, because this cost me money and it's not fun.

Thank you.

[1715236142]

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[1715236142]

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[TwitchySeal]

security reviews can take up to 2 weeks (especially for amounts above 5 BTC).

Your system isn't working.  There's no excuse for taking up to 2 weeks regardless of the amount.  Anything over 24 hours is unacceptable. 

At the very least, you should inform your players before they deposit that they may not get paid for weeks if they win.

Why are you making your players suffer because you don't have faith in your own software though?  You realize competitors are processing larger withdraws in under an hour right?
 
Why should it take longer for amounts above 5 BTC?  You're putting more effort into finding a reason a not to pay it seems.

Customers enjoy instant deposits and withdrawals, unparalleled security and incredible VIP rewards. BetCoin™ offers the widest range of bet sizes, from less than 1 tenth of a penny, to over 1 million USD per bet.

I've read this scam accusation and I'm really surprised. I've worked for Betcoin.TM something like 4 months, and I've left my position almost 1 month ago.

I can tell you something in way to alert and relax you:

- They have BTC to pay you. Actually their Bankroll is approximatively to 200+ BTC.

That's nowhere near big enough for the limits they offer.  Hopefully you are wrong, but if you're right it would explain the delayed payments. 

[Boelens]

So, let me get everyone caught up.

Yes, the above information is accurate - for the most part.

Let's break this down point by point:


1. The 3 BTC match amount.

Yes, we noticed that your account got credited a 'max' amount of 3 BTC as opposed to a 'max match' of 3 BTC and we credited your account the JadeCoin.

2. Yes, we do, in fact have an extremely long backlog of other customer concerns, so security reviews can take up to 2 weeks (especially for amounts above 5 BTC).

3. The reason your case is under special examination is that there is another user with a similar bet pattern who unlocked the bonus and has not requested a cashout, and has not complained, played, or requested a cashout. So we are looking into this possible connection, which takes a lot of time.


The amount of the cashout is not an issue, we are not interested in throwing away 3 years of being in business over a couple BTC.

If you were not contacted by a representative in regard to this issue, I am very sorry and that is completely uncalled for. I will update this thread once the matter in concluded - thank you nonetheless for alerting the community to your issue.

Even though this particular thread is at our expense, we do appreciate users who make this sort of effort to be extremely detailed to alert others to potential issues.


Thank you everyone and we will continue to look into this issue and post updates here upon conclusion. We won't be expediting this issues in our queue despite its public presence because doing so would be at the expense of other customers whose issues came before this.

Cheers,

BetCoinTM

I have left them a negative. If this gets resolved or if there is evidence that OP was cheating then I will gladly remove it.

I don't think it is fair that you would take this long to "investigate" cheating by your players.

[jackg]

I have some information that may be useful to you.

The support ARE admins.

They have admin access or at least hav eaccess to add and remove balances, I asked them to change my balance in a specific way and hey did so.

[jpoker272727]

I've read this scam accusation and I'm really surprised. I've worked for Betcoin.TM something like 4 months, and I've left my position almost 1 month ago.

I can tell you something in way to alert and relax you:

- They have BTC to pay you. Actually their Bankroll is approximatively to 200+ BTC.

- Chat support is managed by only one person, and this person is James. (Yes, I've discovered it a lot of time ago, that's impossible that everyone use the same writing style and when I asked for James on skype, sometimes James was instantly connected on skype after my request  )

- Their site is really beautiful, but in any case, I don't advice you to play with it.

- Good luck with your withdraw, I don't think that he will not pay you.

- I'd have many things to say, but I prefer to stop here.

You know what I'm actually really amazed right now because the past four or five times ever since like I did email James and I talked to him and I cannot complain that everything good my withdrawals have been completely instant every single time now I got to withdrawal pending I am not really like nervous or anything I'm just so disappointed because the site was such a pleasure to play on when it was an instant

[jackg]

So, let me get everyone caught up.

Yes, the above information is accurate - for the most part.

Let's break this down point by point:


1. The 3 BTC match amount.

Yes, we noticed that your account got credited a 'max' amount of 3 BTC as opposed to a 'max match' of 3 BTC and we credited your account the JadeCoin.

2. Yes, we do, in fact have an extremely long backlog of other customer concerns, so security reviews can take up to 2 weeks (especially for amounts above 5 BTC).

3. The reason your case is under special examination is that there is another user with a similar bet pattern who unlocked the bonus and has not requested a cashout, and has not complained, played, or requested a cashout. So we are looking into this possible connection, which takes a lot of time.

The amount of the cashout is not an issue, we are not interested in throwing away 3 years of being in business over a couple BTC.

If you were not contacted by a representative in regard to this issue, I am very sorry and that is completely uncalled for. I will update this thread once the matter in concluded - thank you nonetheless for alerting the community to your issue.

Even though this particular thread is at our expense, we do appreciate users who make this sort of effort to be extremely detailed to alert others to potential issues.


Thank you everyone and we will continue to look into this issue and post updates here upon conclusion. We won't be expediting this issues in our queue despite its public presence because doing so would be at the expense of other customers whose issues came before this.

Cheers,

BetCoinTM

Now I'm confused!
What are you expecting to find?
Also, do you allow for compensating users for the time that your administration takes.

However, this does seem to a fairly good site and the fact that they ae still replying means that they are unlikely to scam.

[jpoker272727]

Someone correct me if im wrong,  but the chance he gets "scammed" I think is almost none.   I've been playing on the site for to long to think that's possible

[cwil]

Someone correct me if im wrong,  but the chance he gets "scammed" I think is almost none.   I've been playing on the site for to long to think that's possible

I'm happy to correct you.  They've owed me ~11 btc for over a month.

[TwitchySeal]

Someone correct me if im wrong,  but the chance he gets "scammed" I think is almost none.   I've been playing on the site for to long to think that's possible

If this is true:

I've read this scam accusation and I'm really surprised. I've worked for Betcoin.TM something like 4 months, and I've left my position almost 1 month ago.

I can tell you something in way to alert and relax you:

- They have BTC to pay you. Actually their Bankroll is approximatively to 200+ BTC.

Then the real reason for the delay is that they are waiting for more deposits.  200 BTC is nowhere near the proper size bankroll for the limits they offer, and it will be only a matter of time...

[jpoker272727]

Someone from the site should really respond,  I'm waiting on a withdrawal for almost 1BTC as well,  and I seem to be the only one responding in a positive attitude for you.   Someone needs to log on,  and explain what's going,  

And if you have been holding $4,000+ of this guy's money , there better be a better reason, than any I've seen so far.     Bc as of right now you obtained a sorry term, no interest. Payday loan that is waaaay over due.  

That money is not yours, and since it's not yours,  yet you have it,  you've stolen it.  That's how I see it.   I just sent James an email,  he "gave me his word" withdrawals will be sent twice daily.   Even my withdrawal, which is much less, has now lapsed your promise.  Now anyone with a pending withdrawal needs to be paid,  right now.  

[jackg]

Someone from the site should really respond,  I'm waiting on a withdrawal for almost 1BTC as well,  and I seem to be the only one responding in a positive attitude for you.   Someone needs to log on,  and explain what's going,  

And if you have been holding $4,000+ of this guy's money , there better be a better reason, than any I've seen so far.     Bc as of right now you obtained a sorry term, no interest. Payday loan that is waaaay over due.  

That money is not yours, and since it's not yours,  yet you have it,  you've stolen it.  That's how I see it.   I just sent James an email,  he "gave me his word" withdrawals will be sent twice daily.   Even my withdrawal, which is much less, has now lapsed your promise.  Now anyone with a pending withdrawal needs to be paid,  right now.  

Look at page 1, betcointm did respond.

Someone correct me if im wrong,  but the chance he gets "scammed" I think is almost none.   I've been playing on the site for to long to think that's possible

It's not improbable for a "casino" owner to disappear wen large amounts of Bitcoin are owed.

[Slowturtleinc]

Site runs a bit to fishy for my liking, supports sweetie talk felt like unnecessary flavoring.
Will stay clear till this is figured out.

[jpoker272727]

I agree with you, especially since I have been playing on the site for almost 3 years, it does seem hard to believe,  But this cant be "policy" its totally unacceptable. 

Where is the site owner today?    And I've seen movement of funds among wallets they control, yet they arent checking cashouts? or emails?  I don't know, i do agree it seems far fetched, but this isn't normal

[jpoker272727]

Has anyone processed a withdrawal successfully in the past 72 hours?  Maybe if one person had a successful withdrawal the past few days, i'd think different

[forzendiablo]

Has anyone processed a withdrawal successfully in the past 72 hours?  Maybe if one person had a successful withdrawal the past few days, i'd think different

i dont have enough to try yet [im trying ot make at least 0.5 BTC]

[TwitchySeal]

Has anyone processed a withdrawal successfully in the past 72 hours?  Maybe if one person had a successful withdrawal the past few days, i'd think different

I would expect them to continue processing smaller withdraws as long as they feel it would increase the chances of getting more deposits.  Similar to a ponzi scheme.

[debuni]

Hi guys,

Thank you for you support!

I'm not happy at all about this situation, because they still didn't answer to my mail and Betcoin.TM still didn't shown online since his last reply.

But give them a chance to explain, if there is anything, why is this happen. And a chance to do the thing in the right manner for all users.

It was weekend and soon will a day time in Hong Kong (other users PMed me they are from there). At the and we are all People... or this guy James need to do all management alone. (but after another day or two without any reaction from them I will probably change my mind. And they will deserve a lot more red trust plus Mandarin translation of this topic, spread across Asian forums )

[debuni]

 James (owner) replayed me, promising resolution on next 48 hours ~till 14GMT time Wednesday.

 Will see.

[Slowturtleinc]

The support seems lacking for this site,do not think I have had one email replied back to when I looked into using them. Live support took me into long ass discussion that was not needed.

[betcointm]

Dear Valued User Maruni:


After our fraud prevention team spent hours reviewing your bets and account history, we have found beyond a reasonable doubt that your account (maruni) is associated with at least one other account, and that this association was produced for the sole reason of benefiting from our bonus offers.

Although our terms and conditions, to which you assented upon creating your account, mandate that all funds in offending accounts be confiscated - in this case we have decided to refund your deposit and ban your account from taking advantage of bonus offers for an indefinite period of time.

The account with which the user "maruni" was associated, has been disabled permanently.

Any future system abuse from maruni or any account associated therewith will be grounds for the permanent disabling of said accounts and immediate confiscation of all funds therein.

We thank you kindly for being patient during the review process, and your account balance reflecting the amount of your most recent deposit is now available in your account for withdrawal.


I was happy to hear via James that you would be communicating with us in the future regarding the testing of new product features and integrations with new providers, and we very much look forward to your feedback regarding these matters.


We appreciate your patience in regard to this matter, and apologize for the length of time the review took.

Good Luck and Good Fortune,

BetCoinTM