They credited the double entries. It was almost within an hour after I wrote the customer support. But yesterday it was not a good day for me. Lost everything. Now I am in the cooling period LOL
It was the weekend, they are slower but 1 hour is pretty fast for weekend hehe. Bad week for me as well, lost on Indian football and then lost both La Liga and EPL bets yesterday because of draws. This is a result of me going for 'safe' bets. I was doing well on the former strategy of switching play and then I don't know why I decided to try build my balance with low odds. Fastest way to lose money lol