Be careful! E-Coin/WirexApp may be turning to a scam

[upack]

This is 100% scam i have balance in my virtual card and trying to buy BTC but getting this error

"There was an issue with your Buy, please contact support, quoting REF:37b8e74a2fb5432cbca7a1f522a96d9e

Error: Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted"

Send them email 2 weeks ago but they never respond to me why you stealing our money.

what's your registered e-mail and/or support ticket number?

too easy to fire unreasoned accusations, but probably better to try understand the issue and get it resolved...

aleksdanailov21@mail.com

[gosha@e-coin]

This is 100% scam i have balance in my virtual card and trying to buy BTC but getting this error

"There was an issue with your Buy, please contact support, quoting REF:37b8e74a2fb5432cbca7a1f522a96d9e

Error: Your account appears to be blocked by the bank, hence the card load transaction cannot be completed. We are checking with the bank and trying to unblock your account - will keep you posted"

Send them email 2 weeks ago but they never respond to me why you stealing our money.

what's your registered e-mail and/or support ticket number?

too easy to fire unreasoned accusations, but probably better to try understand the issue and get it resolved...

aleksdanailov21@mail.com

seems like you have tried loading your card via PayPal or some other source whilst your account is not verified. As repeatedly stated over the last months, the bank's policy on such top-ups has changed, and it is now only possible for verified accounts.
Hence, your card was blocked by the bank. Please, upload your documents for verification for us to get it unblocked

[ecoincustomer]

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected by the bank/or by e-coin the reason Documents were rejected due to: Proof of identity - Multiple Accounts exist for the same user. Proof of address - Multiple Accounts exist for the same user..

Proof of identity - Other Language/Cannot be translated. Proof of address - Other Language/Cannot be translated


ps: i'd used same documents for verification for Okpay perfect Money Bnp Paribas payoneer and other bank
and all were accepted

[gosha@e-coin]

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected by the bank/or by e-coin the reason Documents were rejected due to: Proof of identity - Multiple Accounts exist for the same user. Proof of address - Multiple Accounts exist for the same user..

Proof of identity - Other Language/Cannot be translated. Proof of address - Other Language/Cannot be translated


ps: i'd used same documents for verification for Okpay perfect Money Bnp Paribas payoneer and other bank
and all were accepted

what's your registered e-mail and/or support ticket number?

[ecoincustomer]

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected by the bank/or by e-coin the reason Documents were rejected due to: Proof of identity - Multiple Accounts exist for the same user. Proof of address - Multiple Accounts exist for the same user..

Proof of identity - Other Language/Cannot be translated. Proof of address - Other Language/Cannot be translated


ps: i'd used same documents for verification for Okpay perfect Money Bnp Paribas payoneer and other bank
and all were accepted

what's your registered e-mail and/or support ticket number?

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected again and again and again by E-coin NEVER LINK YOUR E-COIN CARD WITH PAYPAL

E-Coin Is SCAMM Confirmed

HEY i highly recommend you if you already have e-coin card (visa and master card) to link it with my choice then submit your document for verification
https://cardholderonline.com/wap/

otherwise your documents will be rejected by e-coin

i received this e-mail today Documents were rejected due to: Proof of identity - Match on public sanction list. Proof of address - Match on public sanction list..
 
for mychoice website my visa card is active with $ 0 balance  for e-coin the card is blocked by the bank

-----------

when the bank block the card they show you your old balance but the money is not in the card


who is the scammer NOWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BEWARE!

[Wirex]

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected by the bank/or by e-coin the reason Documents were rejected due to: Proof of identity - Multiple Accounts exist for the same user. Proof of address - Multiple Accounts exist for the same user..

Proof of identity - Other Language/Cannot be translated. Proof of address - Other Language/Cannot be translated


ps: i'd used same documents for verification for Okpay perfect Money Bnp Paribas payoneer and other bank
and all were accepted

what's your registered e-mail and/or support ticket number?

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected again and again and again by E-coin NEVER LINK YOUR E-COIN CARD WITH PAYPAL

E-Coin Is SCAMM Confirmed

HEY i highly recommend you if you already have e-coin card (visa and master card) to link it with my choice then submit your document for verification
https://cardholderonline.com/wap/

otherwise your documents will be rejected by e-coin

i received this e-mail today Documents were rejected due to: Proof of identity - Match on public sanction list. Proof of address - Match on public sanction list..
 
for mychoice website my visa card is active with $ 0 balance  for e-coin the card is blocked by the bank

-----------

when the bank block the card they show you your old balance but the money is not in the card


who is the scammer NOWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BEWARE!

"Scam Confirmed"? seriously, mate? Wirex have been around for 3 years already, and developed the service way further than any other bitcoin debit card service. Why bother "scamming" our users, When we can aim for long term success? Come on, be real.

Problem is the word "scam" is really overused here! Yes, there are issues, like with any service growing fast and offering new features all the time, but none of the issues of any user is left unresolved. Please, look at facts, not emotions ok?
Now, Gosha already asked you for your support ticket number and Wirex registered email, and you haven't provided it. If you want us to check the issue and help you, It will be better if you comply. Also, you might want to check your answer, Becuase just as you said the bank specifically told you, your Proof of identity and Proof of address As rejected because "Multiple Accounts exist for the same user".

So please, stop adding to the group paranoia and let us help you. Give us the support ticket number and wire registered email, to track the issue further

[gosha@e-coin]

I HAVE 280 EUR BLOCKED IN MY CARD all my documents
were rejected again and again and again by E-coin NEVER LINK YOUR E-COIN CARD WITH PAYPAL

E-Coin Is SCAMM Confirmed

HEY i highly recommend you if you already have e-coin card (visa and master card) to link it with my choice then submit your document for verification
https://cardholderonline.com/wap/

otherwise your documents will be rejected by e-coin

i received this e-mail today Documents were rejected due to: Proof of identity - Match on public sanction list. Proof of address - Match on public sanction list..
 
for mychoice website my visa card is active with $ 0 balance  for e-coin the card is blocked by the bank

-----------

when the bank block the card they show you your old balance but the money is not in the card


who is the scammer NOWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BEWARE!

this is the most ridiculous conclusion.
E-Coin CANNOT and DOES NOT verify your documents, verification is done by the bank (MyChoice), we only pass their message back to you.
Please, educate yourself before making strong statements misleading others.

[whatsapp24]

I can't access my money on ecoin account ((

Deposited bitcoins and tried to fund my card which is verified, outcome "You don't have enough funds for this operation" what doesn't make any sense. I also can't withdraw my coins it says transfer failed

WHAT THE FUCK IS THIS?? contacted support already no response so far


Please help me gosha

[gosha@e-coin]

I can't access my money on ecoin account ((

Deposited bitcoins and tried to fund my card which is verified, outcome "You don't have enough funds for this operation" what doesn't make any sense. I also can't withdraw my coins it says transfer failed

WHAT THE FUCK IS THIS?? contacted support already no response so far


Please help me gosha

"wtf" somehow doesn't go with "please help me", don't you find?

had it addressed to support, it should be looked into shortly

[Bittybo]

Deleted

[sitco24]

lord have mercy if i only know,  I just withdraw $147  from paypal to my debit card at wirex, If i only know i would have buy something with the balance and resell it.

[Wirex]

lord have mercy if i only know,  I just withdraw $147  from paypal to my debit card at wirex, If i only know i would have buy something with the balance and resell it.

Hello. If you already wrote to support, please give me your support ticket number or your Wirex Registered Email, and I might be able to speed thing up a bit.

However. I have Two questions:

1) Is your account verified?
2) Did you read this on you email like... 4 months ago?

Due to our bank’s updated anti-fraud policy, top up via PayPal, bank transfer, and other online payment methods are now available for verified Wirex accounts only. You can add funds of up to $500, €500 and £400 per 24 hours per PayPal transfer. Please click here for more information:
https://help.wirexapp.com/hc/en-us/articles/115000151829-PayPal-and-other-3-rd-party-payment-services-limits

This means that unverified Wirex users will only able to top up via bitcoin and altcoin transfers. If you have not verified your account, please read this tutorial for step-by-step instructions:
https://help.wirexapp.com/hc/en-us/articles/207161719-How-and-why-to-verify-Wirex-account-

Feel free to email our Support Team at support@wirexapp.com, if you have any questions.

3) Did you know It might take up to 5-7 business days for funds added through Fast Bank Transfer or Alternative Payment methods to arrive in your card?

I recommend you to check here to learn more about Wirex and Paypal
https://help.wirexapp.com/hc/en-us/articles/115000599249-FAQ-about-PayPal

[Bushuqa]

what is going on, i am trying to register and the website takes forever to load

[gosha@e-coin]

what is going on, i am trying to register and the website takes forever to load

where are you trying to register? e-coin.io or wirexapp.com, or Wirex mobile app?

[Wirex]

what is going on, i am trying to register and the website takes forever to load

Hello. I understand your confusion. Please let me explain: Due to rebranding process, The website platform it's still on the E-Coin Website. The URL on app.wirexapp.com is NOT AVAILABLE YET for login, and will only work for verifying your phone number.

Please go to www.e-coin.io and try register there. Once you do that, you can access to your Wirex account either on the E-Coin Website, or the Wirex Mobile App.

[Arcteryx]

what is going on, i am trying to register and the website takes forever to load

where are you trying to register? e-coin.io or wirexapp.com, or Wirex mobile app?

What is the difference between all those sites?
This is probably why there are so many problems and inter-site issues going on with your customers in not knowing where they should be contacting to resolve any issues that they may have with either of those sites.
What you should do is completely CLOSE DOWN access to the sites that do not operate inconjunction with the other sites and services.

[Wirex]

what is going on, i am trying to register and the website takes forever to load

where are you trying to register? e-coin.io or wirexapp.com, or Wirex mobile app?

What is the difference between all those sites?
This is probably why there are so many problems and inter-site issues going on with your customers in not knowing where they should be contacting to resolve any issues that they may have with either of those sites.
What you should do is completely CLOSE DOWN access to the sites that do not operate inconjunction with the other sites and services.

They all operate together. E-Coin and the Wirex mobile app use the same database. However, the website app.wirexapp.com is not available yet to access the platform. Once the rebranding is ready, We will use only the Wirex URL

[Arcteryx]

what is going on, i am trying to register and the website takes forever to load

where are you trying to register? e-coin.io or wirexapp.com, or Wirex mobile app?

What is the difference between all those sites?
This is probably why there are so many problems and inter-site issues going on with your customers in not knowing where they should be contacting to resolve any issues that they may have with either of those sites.
What you should do is completely CLOSE DOWN access to the sites that do not operate inconjunction with the other sites and services.

They all operate together. E-Coin and the Wirex mobile app use the same database. However, the website app.wirexapp.com is not available yet to access the platform. Once the rebranding is ready, We will use only the Wirex URL

Good to hear this straight from the source.
Let me know when this has been done and it is fully operational so I do not encounter any of these such problems these countless users of your services have had in the recent months.
Thank you!

[sitco24]

I don't care how you try to put it, Wirex had  deceived me , the main reason why i join you was for privacy and staying anonymous. You say i should have read my email, put  i don't check my email all the time, I always check your website. I never used my real name to buy the virtual card so I guest my money is stuck in your account for good. Hey  we learn from our mistakes, never again. I will be looking for alternative. You can enjoy $147 stuck in your account because I know i will never get it.

[Bushuqa]

I don't care how you try to put it, Wirex had  deceived me , the main reason why i join you was for privacy and staying anonymous. You say i should have read my email, put  i don't check my email all the time, I always check your website. I never used my real name to buy the virtual card so I guest my money is stuck in your account for good. Hey  we learn from our mistakes, never again. I will be looking for alternative. You can enjoy $147 stuck in your account because I know i will never get it.

sorry to interfere but.. shouldn't you do your best to get your money back? after all if they say that you can stay anonymous that means they can not hold it against you.
my point is: instead of being so sure that they deceive you shouldn't you fight back with relevant arguments?

just my 2c