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Author Topic: What happens to MtGox account if a yubikey is lost/stolen/broken/etc?  (Read 719 times)
SgtSpike
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March 19, 2013, 05:51:34 PM
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Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?
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Amitabh S
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March 19, 2013, 07:13:00 PM
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Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.

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March 20, 2013, 08:00:24 PM
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Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.

What if someone doesn't use google at all?

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March 21, 2013, 09:44:34 AM
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Google Authenticator can be used fully offline, google doesn't control anything
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March 21, 2013, 04:16:04 PM
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Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?
If they've verified with MtGox in the past, if I remember correctly, they'll have to go through the same process to reclaim the account. That and/or they have to buy another Yubikey and have it sent to the same address as the last one. Either way, it's apparently a pain. (not that that is a bad thing)

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March 22, 2013, 12:57:20 AM
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I asked this question some time back and was told to give them the details of the last three trades I made with them and all would be good. Though I have not tried it.
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