What happens to MtGox account if a yubikey is lost/stolen/broken/etc?

[SgtSpike]

Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?

[1715472415]

1715472415

[Amitabh S]

Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.

[Bitcoinfly]

Thats why its always good to have google authenticator also enabled for all the operations for which you need a Yubikey. Do it now.

What if someone doesn't use google at all?

[🏰 TradeFortress 🏰]

Google Authenticator can be used fully offline, google doesn't control anything

[Maged]

Just curious, what happens to a person's MtGox account if their yubikey is lost/stolen/broken/etc?  I'm assuming they would have to contact MtGox support and prove ownership of the account or something?  Has anyone had this happen?

If they've verified with MtGox in the past, if I remember correctly, they'll have to go through the same process to reclaim the account. That and/or they have to buy another Yubikey and have it sent to the same address as the last one. Either way, it's apparently a pain. (not that that is a bad thing)

[Stapleddiet]

I asked this question some time back and was told to give them the details of the last three trades I made with them and all would be good. Though I have not tried it.