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Author Topic: Bitcoin deposits not reflecting in Mtgox  (Read 2863 times)
siulynot
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March 20, 2013, 12:13:06 AM
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I deposited bitcoins to mtgox 3hours ago... i verified address and everything: All is good.

20 confirmations so far... still no balance reflected.

Made a support ticket, but they are not working in japan anymore... does someone know whats happening???

Is someone in the same situation as i am?Huh?

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March 20, 2013, 12:16:59 AM
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Japanese bank holiday Wednesday the 20th btw

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March 20, 2013, 12:19:51 AM
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I deposited bitcoins to mtgox 3hours ago... i verified address and everything: All is good.

20 confirmations so far... still no balance reflected.

Made a support ticket, but they are not working in japan anymore... does someone know whats happening???

Is someone in the same situation as i am?Huh?

Not sure, never heard of this problem before - you're sure you sent to the right address ? Usually it should be available after 6 confirmations. You may go on mtgox channel on freenode, log on through bitcoin.org web client. And ask there.
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March 20, 2013, 12:27:07 AM
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With the address you sent your BTC to, you can go search it up on blockchain.info

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March 20, 2013, 12:29:02 AM
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With the address you sent your BTC to, you can go search it up on blockchain.info

he already said it sat at 20 conf.

that leaves two options:

1. wrong address
2. gox glitch

The only 3rd option I can think of is it being a very large amount, thus triggering a manual intervention. (not sure what the point of that would be though..)
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March 20, 2013, 12:36:18 AM
 #6

Is someone in the same situation as i am?Huh?

It's not just you:

I am having some problems with my MTGOX account. I already credited it my mtgox account with 8-9 btc's.
And the transactions have like 10-11 confirmations. BUT still havent gone anything credited to my mtgox account.


siulynot
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March 20, 2013, 12:39:19 AM
 #7

Im pretty sure i sent them to the right address, verified more than once

BTW: support answered...

Danny, Mar 20 09:18 (JST):

Hello,
Thank you for the email. We will have this checked further and keep you posted. Please be aware that the BTC transactions can take upto 24 hours.
Thanks,
MtGox.com Team

24hours for BTC deposit?HuhHuh?

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March 20, 2013, 12:49:30 AM
 #8

Im pretty sure i sent them to the right address, verified more than once

BTW: support answered...

Danny, Mar 20 09:18 (JST):

Hello,
Thank you for the email. We will have this checked further and keep you posted. Please be aware that the BTC transactions can take upto 24 hours.
Thanks,
MtGox.com Team

24hours for BTC deposit?HuhHuh?

No, that's just some semiautomated bullshit they serve you. As long as it sits at 6 conf at MtGox, everything should be in order. It's quite annoying that they tell you such things like that. The reason it sits at 6 conf+ and is not credited to your account means that Mark will have to check it manually. You could bug him on irc, he's usually there. MagicalTux on irc freenode, use webclient through bitcoin.org if you don't have a standalone client.
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March 20, 2013, 12:55:23 AM
 #9

Iam having the same problem! Send some coins to my mtgox bitcoin deposit adress and they dont show up. Got more than 12 Confirmations
is this some kind of market manipulation? Users cant sell if they cant deposit

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March 20, 2013, 01:10:07 AM
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is this some kind of market manipulation? Users cant sell if they cant deposit
that's quite a paranoid scenario

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March 20, 2013, 03:55:13 AM
 #11

Hmm, I withdrew 15 coins about 2 hours ago to my wallet on my computer and still nothing, nothing in the block chain, yet they are gone from my mtgox account, this is my first time withdrawing my coins from mtgox, anyone have any idea how long it usually takes?
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March 20, 2013, 03:59:38 AM
 #12

I have been told by MagicalTux that deposits have resumed functioning.  Due to official procedure, any Bitcoin alerts like the one about May 15 cause a halt in automated transactions; the alert was cleared a while ago and we are now catching up to normal business.  As for withdrawals made in the time period, I'm not sure what's going to happen but I'm very sure that you will be processed in the next few hours and this won't happen again.  This is unofficial and should not be construed to be an official mtgox statement.

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March 20, 2013, 04:06:13 AM
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I have been told by MagicalTux that deposits have resumed functioning.  Due to official procedure, any Bitcoin alerts like the one about May 15 cause a halt in automated transactions; the alert was cleared a while ago and we are now catching up to normal business.  As for withdrawals made in the time period, I'm not sure what's going to happen but I'm very sure that you will be processed in the next few hours and this won't happen again.  This is unofficial and should not be construed to be an official mtgox statement.

If anyone wonders, the warning message in question is this:

"errors" : "See http://bitcoin.org/may15.html for an important message"


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March 20, 2013, 04:07:58 AM
 #14

Hmm, I withdrew 15 coins about 2 hours ago to my wallet on my computer and still nothing, nothing in the block chain, yet they are gone from my mtgox account, this is my first time withdrawing my coins from mtgox, anyone have any idea how long it usually takes?

They would go from your account immediately to prevent double-spending, but it could take them several hours or more to actually transmit the transaction.

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March 20, 2013, 04:12:42 AM
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I had just figured there was a delay in processing incoming balances but have been patient.  I too, noticed my meager amount incoming taking significantly longer than normal.  Not there in my account yet despite 36 transactions confirmed via wallet and Blockchain.  But I have seen it take awhile before so was just going to be patient.

Edit - Update by Gox:

https://support.mtgox.com/entries/21659340--Outage-59372-Bitcoin-Deposit-Delay

"Hello Mt.Gox Users,
 
We are currently experiencing some bitcoin deposit delays and we are working on this.  We will be providing further updates regarding this situation.  Our apologies for the inconvenience caused and thank you for your patience while we work on resolving this issue."

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siulynot
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March 20, 2013, 04:39:55 AM
 #16

Bitcoins credited!!!!!!!! Cheesy

More than 5 hours later though.... :/

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March 20, 2013, 05:38:08 AM
 #17

I am still not getting my withdrawal
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March 20, 2013, 06:19:47 AM
 #18

I am still not getting my withdrawal

Don't worry, it is easy to prove publicly whether withdrawals have been sent or not. It is a bank holiday in Japan today, so it might be slow for them to process.

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March 20, 2013, 06:54:54 AM
 #19

Ok, took awhile but coins confirmed finally.  If you've sent BTC to Gox, it might take quite a bit longer than normal for it to show up.

Oh Loaded, who art up in Mt. Gox, hallowed be thy name!  Thy dollars rain, thy will be done, on BTCUSD.  Give us this day our daily 10% 30%, and forgive the bears, as we have bought their bitcoins.  And lead us into quadruple digits
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March 20, 2013, 09:48:59 AM
 #20

That's a good news...  I was thinking another problem like last time with the fork, but it seem resolved Smiley

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