Was Bter not hacked years ago? i havnt touched that site in years. you get one chance and if you cant secure your customers money then goodbye.
It was 2 years ago but they still have issue with the clients because they haven't paid them yet for the amount taken years ago.
I just logged on my account there and "Your password is expired. Please reset a new password at here."
Just reset the password but nothing new on my account. They do not reply back within hours or days, it happened that I waited a month for a random reply from their support.