Accidentally sent BTC to USDT address

[canyalos1]

I dont understand why they dont reply quickly. When I open ticket 1 btc was 54k Usd after 2 day now 50k .  ((

Today ı connect live chat on poloniex.  I asked mod. That lots of people get their coins back max 2 days. Why ı didnt get any reply.. He write me like that

Thank you for your patience. For this issue, we are not able to assist you through the live chat. I will escalate this to the technical team to better assist you. Duration of the recovery of your funds depends on the complexity of the situation and may take up to weeks to be resolved. Appreciate your patience in the meantime. You can follow up via email or by referencing the ticket number #1331300

I dont ubderstand why it takes weeks.  how can I get my privat key of usdt walllet or how can i speed up the proceed.

I need your help and if anybody help me to solve this issue ı will donate he/she.  Thanks

[canyalos1]

I dont understand why they dont reply quickly. When I open ticket 1 btc was 54k Usd after 2 day now 50k .  ((

Today ı connect live chat on poloniex.  I asked mod. That lots of people get their coins back max 2 days. Why ı didnt get any reply.. He write me like that

Thank you for your patience. For this issue, we are not able to assist you through the live chat. I will escalate this to the technical team to better assist you. Duration of the recovery of your funds depends on the complexity of the situation and may take up to weeks to be resolved. Appreciate your patience in the meantime. You can follow up via email or by referencing the ticket number #1331300

I dont ubderstand why it takes weeks.  how can I get my privat key of usdt walllet or how can i speed up the proceed.

I need your help and if anybody help me to solve this issue ı will donate he/she.  Thanks

Hi again,  today iş the 9th day. How long am ı need to wait   is anybody may give me some advice please ?

[sunsilk]

Hi again,  today iş the 9th day. How long am ı need to wait   is anybody may give me some advice please ?

Sorry but no one can help you out to expedite the process of the request that you've sent them. They've already given you words that it might take weeks before they resolve the concern that you have raised to them.

You only have to wait until they resolve the issue and give back your funds. And as they say, the only thing that you can do aside from waiting is to follow up your ticket.

[canyalos1]

Hi again,  today iş the 9th day. How long am ı need to wait   is anybody may give me some advice please ?

Sorry but no one can help you out to expedite the process of the request that you've sent them. They've already given you words that it might take weeks before they resolve the concern that you have raised to them.

You only have to wait until they resolve the issue and give back your funds. And as they say, the only thing that you can do aside from waiting is to follow up your ticket.

Thank you for your reply. I already understund that I need to wait .  But I dont understand that normally they solve issue maximum 4-5 days. I read some post about of it.

Buy in my issue it takes more days. I only want to know why  ı am waiting more then the others. 

Thanks

[sunsilk]

Hi again,  today iş the 9th day. How long am ı need to wait   is anybody may give me some advice please ?

Sorry but no one can help you out to expedite the process of the request that you've sent them. They've already given you words that it might take weeks before they resolve the concern that you have raised to them.

You only have to wait until they resolve the issue and give back your funds. And as they say, the only thing that you can do aside from waiting is to follow up your ticket.

Thank you for your reply. I already understund that I need to wait .  But I dont understand that normally they solve issue maximum 4-5 days. I read some post about of it.

Buy in my issue it takes more days. I only want to know why  ı am waiting more then the others. 

Thanks

Maybe it's because of the volume of inquiries that they're getting. In other exchanges, they reply as immediately as they can but they put a disclaimer that they may not able to reply quickly because of a lot of inquiries that they have to address.

But it wouldn't hurt if you're going to follow up your concern and that might get their attention in solving your issue with the timeframe that they've given to you.

[canyalos1]

Hi again,  today iş the 9th day. How long am ı need to wait   is anybody may give me some advice please ?

Sorry but no one can help you out to expedite the process of the request that you've sent them. They've already given you words that it might take weeks before they resolve the concern that you have raised to them.

You only have to wait until they resolve the issue and give back your funds. And as they say, the only thing that you can do aside from waiting is to follow up your ticket.

Thank you for your reply. I already understund that I need to wait .  But I dont understand that normally they solve issue maximum 4-5 days. I read some post about of it.

Buy in my issue it takes more days. I only want to know why  ı am waiting more then the others. 

Thanks

Maybe it's because of the volume of inquiries that they're getting. In other exchanges, they reply as immediately as they can but they put a disclaimer that they may not able to reply quickly because of a lot of inquiries that they have to address.

But it wouldn't hurt if you're going to follow up your concern and that might get their attention in solving your issue with the timeframe that they've given to you.

Ok thank you, I understand that ı can not do anythink myself. I have to wait support reply.

[sunsilk]

Ok thank you, I understand that ı can not do anythink myself. I have to wait support reply.

You're welcome. Yes, that's what you have to do right now, to wait.

There's no one that can help you here though but only give you advice that I have said the same. Cheer up, they'll get on you once they have you on the queue.

[canyalos1]

Ok thank you, I understand that ı can not do anythink myself. I have to wait support reply.

You're welcome. Yes, that's what you have to do right now, to wait.

There's no one that can help you here though but only give you advice that I have said the same. Cheer up, they'll get on you once they have you on the queue.

Hi, today 106th day and support still didnt solved my issue. I dont understand what I have to do, I am so tried to check my email and cant see any reply.  I dont want to lose my 0.4 btc 

[nc50lc]

-snip-
Hi, today 106th day and support still didnt solved my issue. I dont understand what I have to do, I am so tried to check my email and cant see any reply.  I dont want to lose my 0.4 btc  

The problem is: the Bitcoin network doesn't have power over an Exchange and as previously mentioned, they are the only one who can recover your wrongly sent funds.

With that, you can only check the status of your ticket by replying to the support using your Polionex account's email (or if they have a ticket status page or something, use it).
A follow-up after 3 months+ is reasonable enough.