Well, I did take a while but my account is verified! And off course all my BTC are DIRECTLY moved to paper wallets!
They really did get me nervous, I had more than 25+ BTC stalled in their online Wallet.
Seen the amount this was actually -dumb- to do and I had all paper wallets all ready printed and laying around...
Only had to transfer them to the paper wallets (but that is done right now!)
I have seen much complains about Xapo and I think just locking an account is complete WRONG!
Off course I have lots of friends using Xapo and guess what they have done
Going to run the QT client for direct importing the private keys so I am not depending on those "regulated" services.
After import, direct spend and the rest to a new and clean wallet, only using the paper wallet once.
People, stop using services like Xapo or Coinbase these are just the same as banks!
(What I found out the hard way, but should have known this upfront)
glad that you managed to get your money back!
as I predicted the "verification" was due to the big amount of btc you kept
XAPO just could not resist an opportunity to try and lock you out....
never keep large amounts of bitcoins online! use online services for sums under 1 btc only,send btc back to your wallet after you've finished trading at any exchange,even the most relaible(remember MT-gox,Craptsy,Bitfinex),
keep rest in a safe hardware or offline wallet