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Terricrepo (OP)
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November 15, 2016, 06:28:10 PM
Last edit: September 27, 2018, 09:44:33 AM by Terricrepo
 #1

SOLVED
lenoli
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November 15, 2016, 06:31:05 PM
 #2

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

i am very sorry for your problem, but unfortunately, yobit has worst support ever, you must try every day to open ticket and send pm, and if you will be very lucky, maybe after several month your problem will be fixed.

youbit supports works in this  way Sad


good luck
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November 15, 2016, 06:49:23 PM
 #3

Several moths? Are you joking or are they really that bad?
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November 15, 2016, 06:52:50 PM
 #4

Several moths? Are you joking or are they really that bad?

trust me, yobit has worst support i have ever seen.  maybe you will be very lucky and your problem will be fixed soon, but you have very low chance.

some problems, such as altcoin wallet problems isnot fixed almost year.

are you trying to withdraw altcoins or bitcoins?
Terricrepo (OP)
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November 15, 2016, 09:31:11 PM
 #5

alt, Waves to be more specific
lenoli
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November 15, 2016, 09:39:44 PM
 #6

https://bitcointalk.org/index.php?topic=914975.0  this is the main thread of yobit, check for example page 102, others have same problems too, but nos answer from support unfortunately
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November 16, 2016, 12:11:18 AM
 #7

alt, Waves to be more specific
Please use the troll box, you can find the moderator in there which help you to claim or report about your problem with them and will check about your pending withdrawal.
They do it through the troll box.

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November 16, 2016, 12:26:15 AM
 #8

a few months back I've had that problem the first time and i got their support reply in a few hours and it's fixed the next day, now I've got that problem again and it hasnt been fixed in a few days and the support aint replying.

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

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November 16, 2016, 12:50:56 AM
 #9

Several moths? Are you joking or are they really that bad?

trust me, yobit has worst support i have ever seen.  maybe you will be very lucky and your problem will be fixed soon, but you have very low chance.

some problems, such as altcoin wallet problems isnot fixed almost year.

are you trying to withdraw altcoins or bitcoins?

This is not new with yobit's support you will just going to forget your problem to help you resolve it. Because you will be tired of waiting, your hair will grow white as you wait for it. Trust lenoli regarding this and that's for the truth sake only. And if you want to see proof of that statement, you can just visit their thread and look how the people say with their support


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ipanks
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November 16, 2016, 01:08:45 AM
 #10

https://bitcointalk.org/index.php?topic=914975.0  this is the main thread of yobit, check for example page 102, others have same problems too, but nos answer from support unfortunately

did yobit is another bad market? i thinks its a bad idea for us to still trying trading in there if the system support is not good enough to help us. the withdraw thing is really important for us as trader and maybe i will buy the altcoins and send it into another market if yobit not good anymore.



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bhantom
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November 16, 2016, 01:52:05 AM
 #11

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

I'm sorry about your problems. Long time ago I stopped using Yobit, just because their disastrous support.
You just need patience for this situation. Usually services like this must give you answer up to 30 days.
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November 16, 2016, 09:25:07 AM
Last edit: November 16, 2016, 02:37:45 PM by crairezx20
 #12

Yobit still not online or the admin still not online since 6 days ago.. i received reply when i was sending a report for signature campaign button i think november 10 they are alive but this 16 no reply from support receive.. and i think this is long time again to fix every problem of their customer.. this is old story and always happening every month.
For now better to wait for the result if yobit will fix the problem of every problem in their business.
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November 16, 2016, 09:54:52 AM
 #13

alt, Waves to be more specific
Recently i have also got few of my perfect money withdraw got stucked for few days but it went through. Talking about waves withdraw they may not have enough waves in their hot wallet or they may had problem with their wave wallet so hope when they fix it they will process it. There is no option to cancel that request and their support system is worst. Try to contact admin via pm https://bitcointalk.org/index.php?action=profile;u=406594

ultrloa
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November 16, 2016, 10:53:35 AM
 #14

Thats totally a big problem in yobit alt withdrawals are mere compromised and i think you will get a hard time to contact them and also the best thing you can do is to post on their own thread and pm the account of devs here, so they can easily attain your problem and maybe fix it quickly but i doubt it will be quick since they are like turtle when fixing some issue in their site.

R


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November 16, 2016, 10:58:31 AM
 #15

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

this is the reason why you haven't received your coins:
alt, Waves to be more specific

yobit is the worst exchange that you can find, if you check their wallets you can see that there is only a handful of them operational with the rest in maintenance which lasts forever.
and Waves is one of those coins, if you check the wallet it says Online but it can not find the last block which means it is offline and probably will never come back online again.

......
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November 16, 2016, 11:51:52 AM
 #16

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

this is the reason why you haven't received your coins:
alt, Waves to be more specific

yobit is the worst exchange that you can find, if you check their wallets you can see that there is only a handful of them operational with the rest in maintenance which lasts forever.
and Waves is one of those coins, if you check the wallet it says Online but it can not find the last block which means it is offline and probably will never come back online again.

As you said its trully the worst exchange and i cannot really trust them interms of alt withdrawals or anything since they will not cover you up if you will get compensate to their site, and their support services totally annoyed me since they are super slow one and thats the reason why i really afraid to do same trades aswell as arbitrage, we need to be carefull for them since i think we will surely get some headache for trading at them Smiley

R


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Dassi
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November 16, 2016, 12:05:02 PM
 #17


As you said its trully the worst exchange and i cannot really trust them interms of alt withdrawals or anything since they will not cover you up if you will get compensate to their site, and their support services totally annoyed me since they are super slow one and thats the reason why i really afraid to do same trades aswell as arbitrage, we need to be carefull for them since i think we will surely get some headache for trading at them Smiley


And yet despite these lapses, people still keep coming back to the site - I think it's because of their gambling option.
carlisle1
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November 16, 2016, 12:13:46 PM
 #18

I haven't encountered any problem with their balance withdrawal but right now it would be a big issue especially for those people who are criticizing and hates yobit.net because it's getting much worst Grin i do know that yobit is having a problem very often which most people are always complaining but i am looking forward that some or most of the problems/issues will be fixed in the near future because we signature campaign members of yobit are also having a problem with the withdrawal .

Yobit still not online or the admin still not online since 6 days ago.. i received reply when i was sending a report for signature campaign button i think november 10 they are alive but this 6 no reply from support receive.. and i think this is long time again to fix every problem of their customer.. this is old story and always happening every month.
For now better to wait for the result if yobit will fix the problem of every problem in their business.

the problem of their signature campaign button it is commonly a problem of every participants of yobit signature campaign . If they are still not online after a few days i think it will took a few more days or maybe a week to recharge their signature campaign balance . By the way i guess i am experiencing another problem from yobit , it seems like their posts counter is not working at the moment i have a 1 post 6 ago and still it is not being counted . I would to know if you are also experiencing the same issue .
Tyrantt
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November 16, 2016, 12:31:27 PM
 #19

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

BTC - 19qm3kH4MZELkefEb55HCe4Y5jgRRLCQmn ♦♦♦ ETH - 0xd71ACd8781d66393eBfc3Acd65B224e97Ae1952D
ardentvolcanoes
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November 16, 2016, 01:14:11 PM
Last edit: November 16, 2016, 01:24:24 PM by ardentvolcanoes
 #20

So I've recieved a reply from yobit support:"Button will earn in the near future."  

in the near future...

they just say that in the near future instead of as soon as possible because they are not really sure maybe on how or what and when they could respond to the certain issue . and what should they do in order to get the issue to be fixed , it seems like yobit.net constantly having a problem with their service since a year ago .
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