SOLVED

[0xfff]

Yobit is a terrible exchange. I have problems withdrawling my btc there before. I would do what they others have said and try to contact support in every way possible. And most importantly, never use Yobit again.  

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[Oilacris]

Ive got used to this  already  regarding  on  yobits service and  those  queries and  problems  of  users  regarding   on the site  is already normal  for me to read because  i  know that  yobit  do  have a  very bad  support and  doesnt  intend to  answer  any  of it, if it replies  then  youre  lucky but   one thing  i do noticed  that  how  much do they  have a problem  on their site, they always  fix it  but  it really takes time though  but  its better than not to fix it at all.

[crairezx20]

the problem of their signature campaign button it is commonly a problem of every participants of yobit signature campaign . If they are still not online after a few days i think it will took a few more days or maybe a week to recharge their signature campaign balance . By the way i guess i am experiencing another problem from yobit , it seems like their posts counter is not working at the moment i have a 1 post 6 ago and still it is not being counted . I would to know if you are also experiencing the same issue .

I think this is not a good place to discuss it but i don't experience the same as yours and maybe you are posting in the wrong section or not counted sections.
Better to review your posts so that you know what is the problem..

[bitbunnny]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

[clickerz]

alt, Waves to be more specific

Please use the troll box, you can find the moderator in there which help you to claim or report about your problem with them and will check about your pending withdrawal.
They do it through the troll box.

You can message directly the moderator in Yobit whoever is online. ussually with colored handle. Usually its Dominik or matveevka. Then you can also followup from time to time.

[Terricrepo]

I even tried to fill support ticket in Russian still no answer. I will try to contact dev through this forum

[Tyrantt]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

[JeffBrad12]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. 

[Tyrantt]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. 

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous.

[Pursuer]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. 

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous.

the thing is when we say Yobit is a terrible place to trade we are not saying it on its own, we say it in comparison to other places. for example if you have ever tried other exchanges like poloniex, bittrex which are the bigger altcoin exchanges or even some of the smaller ones like cryptopia or c-cex you can easily compare the platform and services and also the support they give to what yobit is offering. and that is when you finally understand how bad yobit has been.

[neochiny]

----
the thing is when we say Yobit is a terrible place to trade we are not saying it on its own, we say it in comparison to other places. for example if you have ever tried other exchanges like poloniex, bittrex which are the bigger altcoin exchanges or even some of the smaller ones like cryptopia or c-cex you can easily compare the platform and services and also the support they give to what yobit is offering. and that is when you finally understand how bad yobit has been.

Yeah, truly horrible in comparison. Which really makes me wonder why people still use it.
They can certainly have better service,platform,etc in other exchanges.
I guess most users just hope they won't ever encounter any issues which would require help from support.lol.

Nothing to do but wait for support to fix it. But I think sending new tickets every day would just delay it even longer especially if everyone's doing it since support would have to check and close every single one of those tickets before going to a new one. So if dozens of those tickets are just the same/repeats that could take a while.

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

WOW. 

[ultrloa]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. 

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous.

It well be hell if they let the problems pile up for months and didn't take action for it immediately, but i don't see any hassle if they well attain the problem as soon as they can and i think that would be the best thing to do since they build up some business like this, and i am reall an yobit trader before and not satisfied well to their service and flee on to another big exchange, and if they well continue to act like thise well a big possibilities that they will lose some money if their traders will leave their platform.

[irsykes]

i always prevent myself from something like that because already read that Yobit lack of support, and i always send a few amount of my coin before i withdraw big amount of it, luck for me i never had problem when withdraw from Yobit.

[Tyrantt]

So I've recieved a reply from yobit support:"Button will earn in the near future." 

in the near future...

This is terrible answer and terrible relation to their user. What does that mean, next day, week or month? Very unprofessional.
But since the Yobit is in.question I'm not actualy surprised because they have problems very often but their custommer support is pure horror. I know this is not much of a comfort for you.

I've offer to work as a tech support to improve this god forsaken yobit support sector.

It will be going well in the future. If yobit has accepted your intention. I can imagine the support will be better. 

haha trust me, I know how the support can be clogged, I've been working as a gamemaster and a forum moderator for one wow private server, and it can be a hell of a job if you let the tickets pile up, but this is just ridiculous.

It well be hell if they let the problems pile up for months and didn't take action for it immediately, but i don't see any hassle if they well attain the problem as soon as they can and i think that would be the best thing to do since they build up some business like this, and i am reall an yobit trader before and not satisfied well to their service and flee on to another big exchange, and if they well continue to act like thise well a big possibilities that they will lose some money if their traders will leave their platform.

Yeap and I don't understand what their problem, I mean sure it can require a lot of work since there are a lot of users at a lot of small things that need to be taken care of, but goddamn, you can get two guys to take care of support because, just as you said and that might be the biggest problem, tickets might have piled up and then you're better off deleting all of them and going from the start. I'd also be satisfied if there was a fixed time, let's say 5 hours of work time, maybe even less would be effective, to just answer the tickets. Also, the kind of response I get it the best.

[bittraffic]

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers.  The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet.  Yoponny is just an amazing race that you can win big.

[Bitcoinsummoner]

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers.  The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet.  Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

[LTU_btc]

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers.  The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet.  Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

I don't see reasons why Yobit could collapse soon. Yes, we all know that Yobit support is terrible and sometimes they have issues with withdrawals. But these problems are very old . I remember that many people predicted Yobit collapse year ago, half year ago and etc. But as we see Yobit works as worked everytime.

[boyptc]

So I requested withdraw from yobit more than 5 days ago, wrote 4 support tickets by now asking when they are going to send my coins to my wallet but I havent received any answer so far. Withdrawal is in process so no confirmation should be needed. How do I get my coins back.

You can keep buzzing them on the trollbox, i think someone there with green name is always reading the chat to monitor spammers.  The exchange has too many users actually and i think the owner can't keep up to the support tickets.

Can't say they are the worse exchange but I've tried using them and up to now, i still kept some coins on my wallet.  Yoponny is just an amazing race that you can win big.

I hope that it will not be the same as other exchange site that will collapse soon.. like bitfinex and their reason is they are hack but i think almost all exchange site collapse are same reason..
And i hope yobit will not the same as other closed because of their database was hack or funds was hacked,.

I don't see reasons why Yobit could collapse soon. Yes, we all know that Yobit support is terrible and sometimes they have issues with withdrawals. But these problems are very old . I remember that many people predicted Yobit collapse year ago, half year ago and etc. But as we see Yobit works as worked everytime.

Nope, it won't collapse. Yobit is now built with a stronger foundation because it has now a lot of traders that's using its service. And its make it more profitable because of their new gambling game which is yopony and with its dice many are also getting crazy with it even its house edge has the advantage.

[piloder]

I even tried to fill support ticket in Russian still no answer. I will try to contact dev through this forum

Have you got any luck in getting answer about withdrawal or is it processed by now? You should update about your situation in this thread so this could help others who are using yobit like me. I am currently thinking about selling some bitcoin for okpay but i am quite afraid of being stucked in situation like yours.

[Tyrantt]

They've fixed the problem, it seems it usually needs them 3-4 days to fix the problem. But hey, unleast they've fixed it. :p