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Tyrantt
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November 18, 2016, 03:46:26 PM
 #41

They've fixed the problem, it seems it usually needs them 3-4 days to fix the problem. But hey, unleast they've fixed it. :p
They fixed nothing. I still haven received my waves. And now its price had dipped down. I have 100 + waves stuck on yobit and change in price between the time I requested withdrawal and now is around 0.12 $. Good thing I didnt put everything I have into yobit because its terrible. I wrote several times to support and no answers. I wrote to dev through this site and no answer. I wrote to their chat and they banned me from it for one day. One of many selling points of crypto currencies is that transactions are very fast and if this shitty exchange cant even keep that then what is it good for?

Oh, i meant about signature campaign funds that couldnt be transfered to yobit btc wallet, I was never using yobit as a trading exchangebor anything, I'm happy that they've fixed the sig campaign funds, I'm sorry for the rest of you. Cheesy

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

BTC - 19qm3kH4MZELkefEb55HCe4Y5jgRRLCQmn ♦♦♦ ETH - 0xd71ACd8781d66393eBfc3Acd65B224e97Ae1952D
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Terricrepo (OP)
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November 18, 2016, 03:59:18 PM
 #42

First answers I receive. Will update once I get my waves into my wallet
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November 18, 2016, 04:07:17 PM
 #43

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.

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PokerFace3
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November 18, 2016, 07:13:30 PM
 #44

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.
saiha
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November 19, 2016, 09:27:32 AM
 #45

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

As BlackSmith said, they are processing withdrawals manually and very seldom within a week. And that is already a challenge for them.

I'm thinking how they are processing each individuals transaction and with hundred registered alt coins.

So its clear to me now why yobit has a very poor support system for complaints maybe they should hire more people.

Vires in Numeris
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November 19, 2016, 11:35:43 AM
 #46

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.

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November 19, 2016, 02:46:01 PM
 #47

So its clear to me now why yobit has a very poor support system for complaints maybe they should hire more people.
Yobit is a hobby operated exchange where everything is and will being done to save costs with the result of making some sort of profits at the end of the day.

Hiring people to handle support requests and all that, will most likely bring that exchange into very tight lines due to the low budget.

It's either them needing to look for volunteers to be willing to help a few hours per day, or they will simply continue as they are doing right now.

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Red-Apple
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November 19, 2016, 03:59:19 PM
 #48

So its clear to me now why yobit has a very poor support system for complaints maybe they should hire more people.
Yobit is a hobby operated exchange where everything is and will being done to save costs with the result of making some sort of profits at the end of the day.

Hiring people to handle support requests and all that, will most likely bring that exchange into very tight lines due to the low budget.

It's either them needing to look for volunteers to be willing to help a few hours per day, or they will simply continue as they are doing right now.

i don't know what you mean by hobby but from what i have seen from yobit exchange is that they have started that service to make money. but not from offering an exchange service like others do but from pumping coin fake and make money themselves. and that is one of the reasons why you see lots of shit-dead-coins being listed there easily. there are names that you never thought you hear and they are pumping it with fake 1 satoshi orders.

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November 19, 2016, 04:04:21 PM
 #49

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.
That's the  best  move they  should do  right  now  on which  they  should  hire some  more people  to handle  the  support  field  because  lots of  people do really have a problem regarding  on the site its either on  withdrawals, wallet problems etc.. People do really  still  trade on yobit  because   there are lots  of  coins to choose from . I do  understand the  point that  they are fixing  manually  those  problem that arises.
Tyrantt
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November 19, 2016, 09:38:55 PM
 #50

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.
That's the  best  move they  should do  right  now  on which  they  should  hire some  more people  to handle  the  support  field  because  lots of  people do really have a problem regarding  on the site its either on  withdrawals, wallet problems etc.. People do really  still  trade on yobit  because   there are lots  of  coins to choose from . I do  understand the  point that  they are fixing  manually  those  problem that arises.

I've offered them to work as a support, since I have experience in that field, and all I've recieved is "maybe next time". I really hope they realise it should be better to hire one more to help fully with the support tickets.

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

BTC - 19qm3kH4MZELkefEb55HCe4Y5jgRRLCQmn ♦♦♦ ETH - 0xd71ACd8781d66393eBfc3Acd65B224e97Ae1952D
the artful bodger
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November 20, 2016, 12:47:05 AM
 #51

So its clear to me now why yobit has a very poor support system for complaints maybe they should hire more people.
Yobit is a hobby operated exchange where everything is and will being done to save costs with the result of making some sort of profits at the end of the day.

Hiring people to handle support requests and all that, will most likely bring that exchange into very tight lines due to the low budget.

It's either them needing to look for volunteers to be willing to help a few hours per day, or they will simply continue as they are doing right now.

i don't know what you mean by hobby but from what i have seen from yobit exchange is that they have started that service to make money. but not from offering an exchange service like others do but from pumping coin fake and make money themselves. and that is one of the reasons why you see lots of shit-dead-coins being listed there easily. there are names that you never thought you hear and they are pumping it with fake 1 satoshi orders.

Do you know who owns yobit? I searched the domain name registration, and it's registered through an anonymous service with headquarters in Moscow, Russia. I thought Russia was anti-bitcoin, and would not let an exchange register there. There's a strong chance the owner is Russian, but I couldn't find out his name.

As long as he's anonymous there's no chance of him getting repercussions for withdrawal problems.
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November 20, 2016, 04:35:32 AM
 #52

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.
That's the  best  move they  should do  right  now  on which  they  should  hire some  more people  to handle  the  support  field  because  lots of  people do really have a problem regarding  on the site its either on  withdrawals, wallet problems etc.. People do really  still  trade on yobit  because   there are lots  of  coins to choose from . I do  understand the  point that  they are fixing  manually  those  problem that arises.

I've offered them to work as a support, since I have experience in that field, and all I've recieved is "maybe next time". I really hope they realise it should be better to hire one more to help fully with the support tickets.

Maybe they don't really have  intention  to  put  up  new  people   to work for their website and we  really don't  know  whats their  plan regarding  on the support  field maybe  they  would  like to handle  it manually  without  putting   some manpower  into  it. I agree  with you guys  yobit  is  also a good exchange site   the main  problem only  is their support and some  faulty withdrawals  that  happen sometime but  they  normally  fixed it.
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November 20, 2016, 07:48:34 AM
 #53

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.
That's the  best  move they  should do  right  now  on which  they  should  hire some  more people  to handle  the  support  field  because  lots of  people do really have a problem regarding  on the site its either on  withdrawals, wallet problems etc.. People do really  still  trade on yobit  because   there are lots  of  coins to choose from . I do  understand the  point that  they are fixing  manually  those  problem that arises.

I've offered them to work as a support, since I have experience in that field, and all I've recieved is "maybe next time". I really hope they realise it should be better to hire one more to help fully with the support tickets.

Maybe they don't really have  intention  to  put  up  new  people   to work for their website and we  really don't  know  whats their  plan regarding  on the support  field maybe  they  would  like to handle  it manually  without  putting   some manpower  into  it. I agree  with you guys  yobit  is  also a good exchange site   the main  problem only  is their support and some  faulty withdrawals  that  happen sometime but  they  normally  fixed it.
Finally,more complaint and you can talk this with yobit for directly.

..Stake.com..   ▄████████████████████████████████████▄
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November 20, 2016, 02:27:58 PM
 #54

So its clear to me now why yobit has a very poor support system for complaints maybe they should hire more people.
Maybe they had received lot of support tickets so they couldn't handle their costumers properly, however yobit is a good trading site though the one thing should be fixed is their costumer service, but it seems like they won't hire people to join with their company.
To op : good to see them responsed your ticket.
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November 20, 2016, 02:30:51 PM
 #55

First answers I receive. Will update once I get my waves into my wallet


They  would  surely transfer  your  withdrawals  because once  support would   response  it means they are   now working with it. Its better  to wait  now and  update  us regarding  on this matter. I admit that  yobit does have really a bad  support but  still in the end they  could able to fix the problem regarding on their site  which is  also  good. For  OP, better to  keep messaging them or email, they  will surely fix it  out.
Usually when a services is having more number of users, some delays for our queries are inevitable. Most the time, the yobit deposit/withdrawl faces problems due to altcoin node's down time. Because of this, their wallets are getting delayed to synchronize to the latest blocks.
Managing an exchange with the more number of altcoins must be highly challenging and yobit is right now facing that.

And so for that if they can't handle some problems occuring un their site well they should hire some people to accomodate those one, and if they do that surely they would get some nice response to the users, yobit is not a bad site actually the only dirt in there site is there support and they must do some counter action so they would get + feedback and not good feedback anymore.
That's the  best  move they  should do  right  now  on which  they  should  hire some  more people  to handle  the  support  field  because  lots of  people do really have a problem regarding  on the site its either on  withdrawals, wallet problems etc.. People do really  still  trade on yobit  because   there are lots  of  coins to choose from . I do  understand the  point that  they are fixing  manually  those  problem that arises.

I've offered them to work as a support, since I have experience in that field, and all I've recieved is "maybe next time". I really hope they realise it should be better to hire one more to help fully with the support tickets.

Maybe they don't really have  intention  to  put  up  new  people   to work for their website and we  really don't  know  whats their  plan regarding  on the support  field maybe  they  would  like to handle  it manually  without  putting   some manpower  into  it. I agree  with you guys  yobit  is  also a good exchange site   the main  problem only  is their support and some  faulty withdrawals  that  happen sometime but  they  normally  fixed it.
Finally,more complaint and you can talk this with yobit for directly.

That's the problem, you can talk to them directly but it usually takes a few days, also when you offer to send in a cv to apply or anything for that matter, they'll just tell you something short and clear and won't answer in another few days. Yobit mods, if you're reading this, improve your support a little, sincerely your users. Cheesy

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

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November 20, 2016, 02:39:48 PM
 #56

I noticed that this is recurring problem with Yobit's Waves support. Numerous people reported in the past problems with their Waves deposits or withdrawals.
Symptoms were always the same: waves disappearing, support not responding. Just see another case I found here: https://bitcointalk.org/index.php?topic=1530567.0


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November 20, 2016, 08:56:23 PM
 #57

I noticed that this is recurring problem with Yobit's Waves support. Numerous people reported in the past problems with their Waves deposits or withdrawals.
Symptoms were always the same: waves disappearing, support not responding. Just see another case I found here: https://bitcointalk.org/index.php?topic=1530567.0

Yes but the problem with signature campaign, I'm using yobit for that and nothing else, and the problem with that is occuring once every month or so and it gets fixed on a few days, but the biggest problem I have ia their unprofessional support.

Need some spare btc for a new PC that can at least run Adobe Dreamweaver.

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November 20, 2016, 09:05:42 PM
 #58

As I know from their beginning they have such issues. Its not that is some kind of problem, as I heard long time ago that has something with their program, they checking that often. Cause of that blue button for campaign founds withdraw doesnt work also. Withdrawing also doesnt work in that period.
You are not the first or the last person that have complains on this service. Until now after some time everything get back to normal and things work perfectly good, and dont be surprised if this happen again, cause it will, I guarantee that.



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November 21, 2016, 12:22:30 AM
 #59

I noticed that this is recurring problem with Yobit's Waves support. Numerous people reported in the past problems with their Waves deposits or withdrawals.
Symptoms were always the same: waves disappearing, support not responding. Just see another case I found here: https://bitcointalk.org/index.php?topic=1530567.0
The cases had fixed.


As I know from their beginning they have such issues. Its not that is some kind of problem, as I heard long time ago that has something with their program, they checking that often. Cause of that blue button for campaign founds withdraw doesnt work also. Withdrawing also doesnt work in that period.
You are not the first or the last person that have complains on this service. Until now after some time everything get back to normal and things work perfectly good, and dont be surprised if this happen again, cause it will, I guarantee that.
Yobit was making awareness for that. They do not want to take care about that.
A lot of conversation in some yobit official thread was making a great answer for us.
And I have seen the member it has repeated his same question. it had got cleared for a long time ago.

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November 23, 2016, 02:50:51 AM
 #60

Yobit has this problem since looong ago
if you are lucky -everything goes smooth and no depo or withdrawal issues
so your experience is pretty good,besides they are the best place for a newbie to start trading without risking any money
you start with pretty much 10k sastoshi
BUT when shit hits the fan and you have some troubles ...their support is like traffic wardens from   Zootopia Grin


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