aleandromagno
Legendary
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Activity: 1323
Merit: 1000
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July 31, 2017, 04:25:09 PM |
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Not been able to withdraw BTC for days now, no confirm email! Tried cancelling and redo but still nothing!
Now because of that: "...deposits and withdrawals will be temporarily closed in the evening 2017-07-31 @UTC+3 (MSK), until the situation in the bitcoin network is fully stabilized." you will wait even longer." But support should to fix this anyway.. |
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Premier League
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..TAKE PART.. |
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Tidex (OP)
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August 01, 2017, 07:39:49 PM |
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Part II Official announcements and important news.1. Bitcoin deposits and withdrawals are enabled! 2. We have removed the Attachments for Waves and Waves assets. So, please check your Waves address before depositing because for each account has been assigned a personal Waves address. 3. As for Bitcoin Cash, we will continue to monitor the situation. During the week we will be watching on the BCC fork, and if everything is okay we are planning to allocate Bitcoin Cash to users in the ratio 1: 1 based on the balance at the time of UAHF. Thank you for staying with us! RT: https://twitter.com/Tidex_Exchange/status/892470533719281664 |
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Salehian
Newbie
Offline
Activity: 15
Merit: 0
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August 02, 2017, 01:19:19 PM |
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kolionovo
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August 02, 2017, 03:39:33 PM |
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I see Bitcoin Cash on my Deposit
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Tidex (OP)
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August 02, 2017, 05:30:31 PM |
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I see Bitcoin Cash on my Deposit
Yes, that's right.  |
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Sasukeevil
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August 03, 2017, 12:14:53 PM |
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When will you add BCC trading pairs?
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Viana
Newbie
Offline
Activity: 28
Merit: 0
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August 03, 2017, 04:01:22 PM |
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I created an account in tidex on 06/19/2017 logava normally. With the new site I do not agree logar says incorrect email or password I have changed the password 3 times without success. I opened a 4 day ticket and no support. I need help
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Tidex (OP)
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August 03, 2017, 10:10:29 PM |
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When will you add BCC trading pairs?
At the moment, we are not planning to list it. So just withdraw them, if you want.  We will make an official announcement if something changes in this direction. |
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Tidex (OP)
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August 03, 2017, 10:11:47 PM |
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I created an account in tidex on 06/19/2017 logava normally. With the new site I do not agree logar says incorrect email or password I have changed the password 3 times without success. I opened a 4 day ticket and no support. I need help
Hey, what ticket ID did you get? |
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Viana
Newbie
Offline
Activity: 28
Merit: 0
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August 04, 2017, 03:37:20 AM |
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My Ticket ID: #375 Login email or password error
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carlisle1
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August 04, 2017, 05:07:51 AM |
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When will you add BCC trading pairs?
At the moment, we are not planning to list it. So just withdraw them, if you want. We will make an official announcement if something changes in this direction. so you will observed if bch will be adopted before creating your own pair right? lets see how long it will take before you decide since that there's already some exchange who already open this for trading, good luck tidex. |
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Tidex (OP)
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August 04, 2017, 06:45:06 AM |
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My Ticket ID: #375 Login email or password error
Thank you for the provided information. I have forwarded it to guys from support. |
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Viana
Newbie
Offline
Activity: 28
Merit: 0
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August 04, 2017, 03:45:06 PM |
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My Ticket ID: #375 Login email or password error
Thank you for the provided information. I have forwarded it to guys from support. Ok Thanks for the support. I already contacted support, let's see if they solve this login problem. |
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btclife01
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August 04, 2017, 06:58:45 PM
Last edit: August 04, 2017, 07:34:30 PM by btclife01 |
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Deposit transactions automated? If so why my balance still looks zero?
Could you check my Ticket which is #414 STEEM deposit?
PM.
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Tidex (OP)
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August 04, 2017, 07:57:25 PM |
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Guys, we'll check all support tickets, do not worry. Maybe it'll take a little longer than we thought. But in any case, we are working on many things.
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Sasukeevil
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August 05, 2017, 01:25:34 AM |
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How to obtain OHLC data before July 15th?
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CoinTradeProfit
Newbie
Offline
Activity: 19
Merit: 0
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August 05, 2017, 03:22:03 AM |
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Guys, we'll check all support tickets, do not worry. Maybe it'll take a little longer than we thought. But in any case, we are working on many things.
I made a deposit yesterday of 5k WGR and still no credit? Also, my BCH Balance was there earlier today and all of a sudden it just disappears?? WHAT IS GOING ON? I sent support ticket but apparently you guys don't respond...Trollbox is full of people asking questions but you have no onsite admin? |
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btclife01
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August 05, 2017, 09:11:48 AM
Last edit: August 05, 2017, 09:26:22 AM by btclife01 |
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Deposit transactions automated? If so why my balance still looks zero?
Could you check my Ticket which is #414 STEEM deposit?
PM.
Guys, we'll check all support tickets, do not worry. Maybe it'll take a little longer than we thought. But in any case, we are working on many things. I got a ticket update/e-mail; "Unfortunately steem doesn't work at the moment.
It will be available during next 2 weeks. I will inform you. Don't worry, please.
Ticket: https://support.tidex.com/helpdesk/tickets/414
Sincerely,
Tidex Support Team"There was no warning about STEEM deposit and still not!! I would not deposit if there was a warning. And if there is no warning how can we know which coins are ok?! |
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Tidex (OP)
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August 05, 2017, 10:15:44 AM |
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And if there is no warning how can we know which coins are ok?!
Everyone except BTS and Steam. Soon we will remove these coins. |
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Tidex (OP)
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August 05, 2017, 10:17:59 AM |
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Guys, we'll check all support tickets, do not worry. Maybe it'll take a little longer than we thought. But in any case, we are working on many things.
I made a deposit yesterday of 5k WGR and still no credit? Also, my BCH Balance was there earlier today and all of a sudden it just disappears?? WHAT IS GOING ON? I sent support ticket but apparently you guys don't respond...Trollbox is full of people asking questions but you have no onsite admin? Please wait for an answer, you will receive an answer and solution in the order of the general queue. |
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