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[BetOpen]

Hey guys!

Check out our new updated design of the main post and promo, we hope you like it  

If I remember it correctly, you had another similar promo like this one but different main prize?

Yes, we decided to significantly improve the prizes to attract more interest  

[M0w]

Alright, I didn't really want to do this but the BetOpen.co support is leaving me no choice.

The BetOpen.co staff just confiscated my entire balance of 5.97 BTC:



Apparently this happened because I won 21 out of 23 bets on a single day (March 26th) as you can see in the e-mail reply I got when I asked why my withdrawal was taking longer than usual:



A few days passed but I got no reply, as I'm quite sure no fraudulent activities took place I sent them a reminder and I got the following reply:



Again, there is no proof in their response that I somehow cheated, I simply got lucky that day, that's all.

I sent them an e-mail back that I was willing to compromise on their offer so that they could leave like 2 BTC in my account so I could continue gambling on their site, unfortunately they are not willing to do this:



I replied that the amount of 9 - 10 BTC is obviously wrong since they forgot to withdraw the stake from the winnings and that my winnings that day were actually a lot less:



They can take my winnings from that day so I can keep playing with the rest of my balance but they are no longer responding.

I really hope BetOpen will come up with a solution because I don't like going trough channels like this forum to solve an issue.

[casinobonusgiveaway]

Alright, I didn't really want to do this but the BetOpen.co support is leaving me no choice.

The BetOpen.co staff just confiscated my entire balance of 5.97 BTC:



Apparently this happened because I won 21 out of 23 bets on a single day (March 26th) as you can see in the e-mail reply I got when I asked why my withdrawal was taking longer than usual:



A few days passed but I got no reply, as I'm quite sure no fraudulent activities took place I sent them a reminder and I got the following reply:



Again, there is no proof in their response that I somehow cheated, I simply got lucky that day, that's all.

I sent them an e-mail back that I was willing to compromise on their offer so that they could leave like 2 BTC in my account so I could continue gambling on their site, unfortunately they are not willing to do this:



I replied that the amount of 9 - 10 BTC is obviously wrong since they forgot to withdraw the stake from the winnings and that my winnings that day were actually a lot less:



They can take my winnings from that day so I can keep playing with the rest of my balance but they are no longer responding.

I really hope BetOpen will come up with a solution because I don't like going trough channels like this forum to solve an issue.

What is your deposit? If they confiscate your fund because you are winner, they are simply a scam site.

[M0w]

I have deposited roughly 0.8 btc over the past few weeks

[casinobonusgiveaway]

I have deposited roughly 0.8 btc over the past few weeks

Good job, you are a sportsbook guru, i recommend you play in legit site, nitrogen, their odds are awesome, this site's odds is terrible.

[antdee]

so, what were those bets placed at?
in-play?
market?

maybe their software is slow and you can place late-bets?

[M0w]

Mostly basketball matches, any competition, spreads and totals, all pre-match. I don't really care about the kind of match, just like to gamble a bit you know.

[antdee]

so you were just lucky.

[maiiyeuvo]

Mostly basketball matches, any competition, spreads and totals, all pre-match. I don't really care about the kind of match, just like to gamble a bit you know.

damn mate with no explanation at all? this is really bad..

[Vhern]

so you were just lucky.

And they just flat out ignored your message and any others on here with just promoting their site.
That is a bad sign they do not care for their players and just want you to deposit without any thought of paying you when you win.
Avoid this site.

[BetOpen]

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[minime0105]

There is some very big issue about this site, Licences and location are not seen on the site.
Also one player that won a huge amount of BTC is getting ignored by the admins.
I suggest people to avoid this site as long as they are not yet addressing and resolving the issues properly.
Be careful guys. That's all.

[BetOpen]

Player just "forgot" to mention that he got successfull withdrawals before. His account was flagged as fraudalent by our system and team, as an example was shown his performance during the day with winnings of 21 consecutive tickets with a chance of 0.00024% (percent) with the same bet types (yeah, just lucky). After this player started to "trade", wants to reset all winnings by the day (so admits that bets were fraudalent generally). Our policy as well as on any other sportsbook is suspension/closure of any account that is set as fraudalent. We just wanted to give this user the ability to continue playing honestly, so offered him not closing the account fully. After this he started to threatening by posting on this forum etc. Of course he lightened all as we are bad, and he is just honest lucky guy. But if you want you can check that absolutely all withdrawals of our players were payed, and this is the only case of complain of this kind.
We don't want to start some spamming discussion in this topic, as it is dedicated for news and updates about the platform, so we will not continue the discussion regarding this case, that's it.

[M0w]

Correct, you did pay the withdrawals I requested before you flagged my account. The total amount of my withdrawals was roughly the same as the amount I deposited in total.

However, you flagged my account for fraudulent activity, but you NEVER provided any proof at all. The reason I suggested you just reset my winnings from that day is because I unfortunately have some experience with bookmakers not willing to pay out because I won some money. I rather leave with something than nothing of course.

Imagine going to the casino and playing roulette and winning 20 consecutive spins in a row. And then all of a sudden the casino decides you are a fraud and takes all your winnings without providing any kind of proof.

I'm sorry but the only fraud here is you because you refuse to pay out a winner.

Edit:

Also, this is another reply where you simply refer to your ToS without providing any info. Life as a bookmaker must be easy. In case of a winner you simply take his funds and close the discussion...

[maiiyeuvo]

Correct, you did pay the withdrawals I requested before you flagged my account. The total amount of my withdrawals was roughly the same as the amount I deposited in total.

However, you flagged my account for fraudulent activity, but you NEVER provided any proof at all. The reason I suggested you just reset my winnings from that day is because I unfortunately have some experience with bookmakers not willing to pay out because I won some money. I rather leave with something than nothing of course.

Imagine going to the casino and playing roulette and winning 20 consecutive spins in a row. And then all of a sudden the casino decides you are a fraud and takes all your winnings without providing any kind of proof.

I'm sorry but the only fraud here is you because you refuse to pay out a winner.

Edit:

Also, this is another reply where you simply refer to your ToS without providing any info. Life as a bookmaker must be easy. In case of a winner you simply take his funds and close the discussion...

Suggest you post your bet history for all the bets that day and let us see.
If you played truly you should have your winnings.

[M0w]

Sure, I'll try to do so tomorrow evening, I don't have access to my laptop right making it difficult to screencap my bets.

[minime0105]

Player just "forgot" to mention that he got successfull withdrawals before. His account was flagged as fraudalent by our system and team, as an example was shown his performance during the day with winnings of 21 consecutive tickets with a chance of 0.00024% (percent) with the same bet types (yeah, just lucky). After this player started to "trade", wants to reset all winnings by the day (so admits that bets were fraudalent generally). Our policy as well as on any other sportsbook is suspension/closure of any account that is set as fraudalent. We just wanted to give this user the ability to continue playing honestly, so offered him not closing the account fully. After this he started to threatening by posting on this forum etc. Of course he lightened all as we are bad, and he is just honest lucky guy. But if you want you can check that absolutely all withdrawals of our players were payed, and this is the only case of complain of this kind.
We don't want to start some spamming discussion in this topic, as it is dedicated for news and updates about the platform, so we will not continue the discussion regarding this case, that's it.

The main thing here, even it is 0.0024% only, it means it is still possible, this is a very serious allegation against your newly started site, you should take it seriously as well,
You need to show proofs that he is really fraudalent or else if you can show anything that supports your argument, you should pay him the btc.
Also as requested by users and really needed, please put your location and license to operate copy in your website.

[antdee]

I think if it is all prematch bets, after we get complete detailed history we can see if they were fair

[elusive1]

Site is somewhat scammy , and I will tell you why

They advertise a 125% bonus up to 250 MBTC, however the bonus is near impossible to achieve.

Bonus requires a very reasonable 10X rollover, so far so good. However the bonus is near impossible to achieve.
read

Follow these steps to receive 125% bonus on your first deposit, up to mBTC 250:
- Register for an account with BetOpen;
- Make your first deposit;
- Place bets equal to your first deposit amount from your player account. Single bets must have a minimum odd of 1.80 to be accounted for bonus activation; parlay bets must contain at least one selection with a minimum odd of 1.80 to be accounted for bonus activation;
- Upon rollover completion, 125% bonus of your first deposit size will be added to your balance, available to withdraw.

So lets say you deposit 5 BTC, only bets 5 BTC or over will count towards your rollover. You would have to bet your entire balance on your first bet ( assuming they took a bet of that size on that market)
Even if you only deposit only 1 BTC, you would have bet balance on your first bet.

You could make 5000 bets at 500 MBTC and you would never achieve your bonus. They are certainly making a great impersonation of a website that never intends to honor their advertised bonus.

Sounds unethical to me. I have never seen that requirement in any sportsbook anywhere. They certainly do not promote that rule in their headlines about 125% bonus.

I am looking forward to BetOpen's response here as to why I am incorrect calling them out for an unethical promo.

[minime0105]

Site is somewhat scammy , and I will tell you why

They advertise a 125% bonus up to 250 MBTC, however the bonus is near impossible to achieve.

Bonus requires a very reasonable 10X rollover, so far so good. However the bonus is near impossible to achieve.
read

Follow these steps to receive 125% bonus on your first deposit, up to mBTC 250:
- Register for an account with BetOpen;
- Make your first deposit;
- Place bets equal to your first deposit amount from your player account. Single bets must have a minimum odd of 1.80 to be accounted for bonus activation; parlay bets must contain at least one selection with a minimum odd of 1.80 to be accounted for bonus activation;
- Upon rollover completion, 125% bonus of your first deposit size will be added to your balance, available to withdraw.

So lets say you deposit 5 BTC, only bets 5 BTC or over will count towards your rollover. You would have to bet your entire balance on your first bet ( assuming they took a bet of that size on that market)
Even if you only deposit only 1 BTC, you would have bet balance on your first bet.

You could make 5000 bets at 500 MBTC and you would never achieve your bonus. They are certainly making a great impersonation of a website that never intends to honor their advertised bonus.

Sounds unethical to me. I have never seen that requirement in any sportsbook anywhere. They certainly do not promote that rule in their headlines about 125% bonus.

I am looking forward to BetOpen's response here as to why I am incorrect calling them out for an unethical promo.

I think you got it wrong mate, the bonus is capped at 250 mbtc, so why the hell you will deposit 5btc? 200 mbtc is enough for this, when you lose you can deposit again, to achieve the FDB. So it means, you only need to bet 2 btc in total to achieve this FDB.
It's okay since its their discretion for auch promotions, but it is certainly achievable,
The main thing here, is proving the guy who won huge amount of btc is not yet paid, and there is no proof that he cheated,
Another important thing is that, location and license to operate of the site is not disclosed.
So without this, I suggest users to avoid the site.