Any news?
My experience:
- deposits are VERY VERY SLOW FROM 3 weeks
- withdrawals - 2-3days for SMALL AMOUNTS
- NO REPLY EMAILS - I wrote to
support@bitsport.bet and
support@bitsport.zendesk.com with NO REPLY (about 10 emails in last 2,5weeks)
- live chat operators are stupid, paid or related with owners. Before 03.06.2017 they were said only "we move your issue to relevant department" and close chat. Now (from 3 days) they adding smth like this "we are very sorry that you have bad experience with our site." lol.
My opinions:
- owners have personal/law problem or they are on holiday
- their bitcoin wallet was hacked and they havent money (they try find solution and rebuild withdrawal/deposit system OR think about close site)
- they want close website
- look, they had problem from about month.. when bitcoin rate has gone up, maybe they have problem with current bitcoin rate (maybe they have been exchanged bitcoins to eur/usd and auto-betting on betfair/bet365 to prevent loss)
I dont understood why they have:
- VERY POOR marketing team
- one of the best betting system on bitcoin market and have one of the worst support (from 3weeks, before they replied in 12-24hours)
I think that they should make any official notice if they have problems. I think that users understood if (for example) they have been hacked. They can delay withdrawals or pay 10,20,30% in first part - rest in the future when they back to the game.
They should invest in marketing team - I think that they could be better than bet365 or bwin. Have similar offer and better payment solution (bitcoin is much much better than usd/eur) for each gambler.