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Author Topic: I was scammed by MtGox.  (Read 7255 times)
kiwiasian
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June 17, 2011, 03:25:34 AM
 #1

Today, first time using MtGox. I added some BTC, started an order, and then checked back in a few hours to see that someone withdrew ALL of the BTC in my account to some address. I have no idea who this address belongs to. Here is proof.



Here is the Block Explorer for the address: http://blockexplorer.com/address/1KReFavSpHkxZqkR3aZvdz4pbhg6ZqCwhy

I have no idea how my account was accessed, but I do know that I will not be using MtGox again in the future.

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dutt
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June 17, 2011, 03:26:59 AM
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Did you use an insecure password?

kiwiasian
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June 17, 2011, 03:29:25 AM
 #3

No, I didn't. I used a secure password.

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Chick
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June 17, 2011, 03:31:27 AM
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I'm tired of these threads.

Stop whining on the forums and at least try to contact Mt. Gox. What help can we provide? There is nothing we can do.

kiwiasian
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June 17, 2011, 03:33:37 AM
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Just a warning to everyone to not use MtGox. Sigh, I knew I should have stuck with BitcoinExchange.

What should I tell them? I mean I swear it was stolen from me. What can they do?

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June 17, 2011, 03:37:09 AM
 #6

What help can we provide? There is nothing we can do.
We can't even be sure of which threads to believe or not in most cases.
kiwiasian
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June 17, 2011, 03:39:01 AM
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What help can we provide? There is nothing we can do.
We can't even be sure of which threads to believe or not in most cases.

I'm dead serious. 17.18 BTC was just stolen from me. I don't know who did it, but it happened, while the money was sitting in my MtGox account.

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June 17, 2011, 03:41:30 AM
 #8

What help can we provide? There is nothing we can do.
We can't even be sure of which threads to believe or not in most cases.

I'm dead serious. 17.18 BTC was just stolen from me. I don't know who did it, but it happened, while the money was sitting in my MtGox account.
I think you're probably telling the truth but I can't independently verify it and can't do anything about it anyway. I was just throwing that in to reinforce the comment of the person I replied to.
kiwiasian
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June 17, 2011, 03:49:27 AM
 #9

Just found this.

http://forum.bitcoin.org/index.php?topic=18050.0

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June 17, 2011, 03:49:54 AM
 #10

mtgox if you are reading this can you please set all withdrawal methods to have email account verification if it needs to be changed.

Just having someone grab a password(somehow) and then logging in, changing payout details and processing, isnt secure enough.

If you place email verification for whenever details change, btc address/usd withdrawal address, it will make the site double as secure as it is atm with one access authentication.

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kiwiasian
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June 17, 2011, 03:52:59 AM
 #11

mtgox if you are reading this can you please set all withdrawal methods to have email account verification if it needs to be changed.

Just having someone grab a password(somehow) and then logging in, changing payout details and processing, isnt secure enough.

If you place email verification for whenever details change, btc address/usd withdrawal address, it will make the site double as secure as it is atm with one access authentication.

Yes please add this feature. Having email verification for every transaction would make things MUCH more secure, and I would have avoided this.

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anewbie
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June 17, 2011, 04:02:06 AM
 #12

Yes please add this feature. Having email verification for every transaction would make things MUCH more secure, and I would have avoided this.

If someone has access to the account, it is easy to change the e-mail address.

E-mail verification would not have prevented this, though it might leave a pointer to the perpetrator if they were really stupid.

A hacked gmail account could be used for the e-mail verification.

Perhaps a better solution would be to lock any transfers out for 24 hours after an e-mail change and to send notice of the e-mail change to the new and old e-mail addresses.

That might have stopped this, but it will also annoy some users.

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June 17, 2011, 04:14:28 AM
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Yes please add this feature. Having email verification for every transaction would make things MUCH more secure, and I would have avoided this.

If someone has access to the account, it is easy to change the e-mail address.

E-mail verification would not have prevented this, though it might leave a pointer to the perpetrator if they were really stupid.

A hacked gmail account could be used for the e-mail verification.

Perhaps a better solution would be to lock any transfers out for 24 hours after an e-mail change and to send notice of the e-mail change to the new and old e-mail addresses.

That might have stopped this, but it will also annoy some users.

If someone get access to you mtgox account/or somehow have access to any account on mtgox, they would not be able to simply change the payout details for btc/usd, since they would need additional accounts to verify the change thus creating more issues and likely having 2 areas of authentication with regards to email verification.

Please show me any reports of hacked gmail accounts(unless you mean someone storing their email accounts on their pc/keylogged)

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June 17, 2011, 05:20:04 AM
 #14

I've seen a similar thread not too long ago about someone posting how their bitcoins were moved out of mt. gox. He had pictures any everything.

I think I will stay away from mt. gox.

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June 17, 2011, 05:23:46 AM
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I've seen a similar thread not too long ago about someone posting how their bitcoins were moved out of mt. gox. He had pictures any everything.

I think I will stay away from mt. gox.

To be fair, people tend to use terrible passwords. Not sure whether there is a security problem with Mt. Gox or not, but I'd bet that this is just users being users and using passwords like 'password' and '12345'
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June 17, 2011, 06:10:38 AM
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Just a warning to everyone to not use MtGox. Sigh, I knew I should have stuck with BitcoinExchange.

What should I tell them? I mean I swear it was stolen from me. What can they do?

Everyone? There are far more traders not getting BTC stolen than traders claiming they have had BTC stolen. This sort of thing happens everywhere. Furthermore your title is sensationalist (MtGox clearly didn't scam you, you probably scammed yourself by having a shitty password) which leads me to believe you are lying in order to try get some sort of compensation.

Sorry if your BTC really did get stolen. That sucks. But what were you doing with 17BTC in your MtGox account anyway? Surely you've read all the reports from people claiming to have their accounts compromised.
joepie91
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June 17, 2011, 10:41:31 AM
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I've seen a similar thread not too long ago about someone posting how their bitcoins were moved out of mt. gox. He had pictures any everything.

I think I will stay away from mt. gox.

To be fair, people tend to use terrible passwords. Not sure whether there is a security problem with Mt. Gox or not, but I'd bet that this is just users being users and using passwords like 'password' and '12345'
Just a warning to everyone to not use MtGox. Sigh, I knew I should have stuck with BitcoinExchange.

What should I tell them? I mean I swear it was stolen from me. What can they do?

Everyone? There are far more traders not getting BTC stolen than traders claiming they have had BTC stolen. This sort of thing happens everywhere. Furthermore your title is sensationalist (MtGox clearly didn't scam you, you probably scammed yourself by having a shitty password) which leads me to believe you are lying in order to try get some sort of compensation.

Sorry if your BTC really did get stolen. That sucks. But what were you doing with 17BTC in your MtGox account anyway? Surely you've read all the reports from people claiming to have their accounts compromised.

The entire point is that weak passwords are not the issue here: http://forum.bitcoin.org/index.php?topic=18050.0

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June 17, 2011, 10:58:41 AM
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The entire point is that weak passwords are not the issue here: http://forum.bitcoin.org/index.php?topic=18050.0

To me it seems like most ppl who got their accounts hacked used the same username on multiple sites, including MtGox. Probably would have been better to use different handles for each site ... glad I'm doing this for years already.
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June 17, 2011, 11:22:07 AM
 #19

You can still make the title reflect reality if you want. Maybe "What happened to my MtGox funds?" or "Help, MtGox funds taken"

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June 17, 2011, 12:26:38 PM
 #20

So you created an account (that's the complete history, right?), just to put some coins there and about two hours later that money disappeared? I am sorry for my distrust, but with hat kind of title and TradeHill in your signature I think it all looks somewhat suspicious to me.

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