coinexchange.io

[farsky]

https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.

[amacar2]

From how many days you are waiting for their reply? You have to post in detail, what is your actual problem there.

They are pretty old platform and even i have traded there few times before without any problem. May be you have to wait a little bit more.

Anyway keep this thread updated about your issue.

[BitHodler]

I'm sorry to say, but this exchange is a complete noobhole. It would help if you just state what your issue with them is, because now people can only guess.

It's even worse than Yobit and a few other related altcoin exchanges. I never understand why people choose for such exchanges while there are a few decent ones, and one far superior at the top (poloniex).

This thread fits better in the exchange section I guess.

[rozee]

how long time you wait for their respons? if you waiting it more than 72hours you can make a scam accusation at this section https://bitcointalk.org/index.php?board=83.0 but i don't think it can solve your problem, or maybe you can try to contact them everyday till get any respons from them

[Hassan02]

https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.

You'll never explained what is your problem is it's just only support not responding ? Did you ever tried to DM this user about your issue? https://bitcointalk.org/index.php?action=profile;u=849024

[Yuhee]

I used this exchange site before, when you deposit or withdraw it's instant but last week I got a problem regarding withdrawing my funds. It takes weeks for me to get a response from their support, to cut is short yes I withdrew my funds. And also I notice they increased the withdrawal free from 0.0002btc to 0.001btc, what the heck.

[pinkflower]

https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.

What made you use this exchange? Haha. I checked their active markets and the altcoin with the most volume is Bitconnect coin. That alone tells a lot about that exchange and it would be better if you stick to the more popular ones like Poloniex and Bitfinex.

If you have a hard time in choosing which exchange to use check this http://coinmarketcap.com/exchanges/volume/24-hour/

[farsky]

In fact, I like this exchange.
But now I know that if there is any problem - support will not help.

Here is my problem

On Sun, Mar 12, 2017 at 9:28 AM, wrote:

Hello !
do you can help me ?

i did withdraw mojocoin from my account on coinexchange.io to address MA3icCXKaC8ioefCjHSeLc xYzVcvcmqjMf
But coins did not come to my address.
Help me please

вocкpeceньe, 12 March 2017 20:00 CoinExchange.io Support <support@coinexchange.io> пиcaл(a):


Hi -

The MOJOv2 chain is no longer active.

We will upgrade to MOJOv3 in the next couple of days.

Regards

вocкpeceньe, 12 мapтa 2017 21:39 пиcaл(a):


OK, fine.
You did not update earlier, I did not know this.
I spent money when I bought version 2.
Help please return the coins.

On Thu, Mar 16, 2017 at 11:51 PM,  wrote:

Hello !
why do not you answer ?
I ask to solve the problem with
I bought a coin version 2 on your exchange. And then I sent it to the address that version 3 supports.
You KNOW that version 2 is not viable.

Does the Exchange bear any responsibility? Or do you spit on customers?

пятницa, 17 March 2017 5:52 CoinExchange.io Support <support@coinexchange.io> пиcaл(a):


Hi -

Apologies for the delays.

We will sort this out shortly.

Regards

Кoмy   CoinExchange.io Support 27 мap в 12:16 PM

Hello !
Probably you forgot about me.
Will my problem be solved?

[Pursuer]

the problem with these small exchanges is that they don't earn enough money to be able to run all these altcoin wallets smoothly and since nobody really withdraws  or deposits these altcoins sometimes their wallets go offline and remain offline. you know that running the wallet takes up server resources.

what you need to do is always checking the status of the wallet and to make extra sure you can do it with a small amount first then go big.
I checked there once for a particular altcoin I wanted to dump but the wallet was offline and when I asked them will it come back I didn't get a proper answer so I gave up. so yeah it kinda sucks.

[BitHodler]

Ok, it looks like the situation is somewhat clear now. There are a few possibilities.

~ It takes them a serious amount of time and effort (whatever the reason may be) to get things working.

~ The developers behind the coin are facing problems and thus the exchange can't do anything other than waiting till things work before they notify you.

~ The exchange in question doesn't give a damn about you and other users of their exchange.

May I know what the value of your mojo hodlings in BTC are?

[farsky]

Ok, it looks like the situation is somewhat clear now. There are a few possibilities.

~ It takes them a serious amount of time and effort (whatever the reason may be) to get things working.

~ The developers behind the coin are facing problems and thus the exchange can't do anything other than waiting till things work before they notify you.

~ The exchange in question doesn't give a damn about you and other users of their exchange.

May I know what the value of your mojo hodlings in BTC are?

I bought and withdraw 3766.32 mojo for the amount of 0.02935198 BTC.
It's not a lot of money, but still in my country it's money

[BitHodler]

This is the BCT account from coinexchange.io https://bitcointalk.org/index.php?action=profile;u=849024

You can choose to PM him/her asking for clarification, but looking at the most recent post today, it seems that they have contacted the mojo *dev* or team member, and are waiting for response. Looks like it's an external issue.

[JanpriX]

Well, this is the first time that I heard about this exchange. I don't know that something like this exists. If you are going to trade some BTC or altcoin, why don't you just go to the big exchanges out there who have better customer support and have established their name in the crypto world for many years. I will not put any of my money in some unknown exchange site.

[PokerDiceMan]

if sending ticket support is low response and long time response
you can use chat, PM official profile coinexchange.io and comment in official thread coinexchange.io in bitcointalk, i think can fast answer about youre problem

[pinkflower]

In fact, I like this exchange.
But now I know that if there is any problem - support will not help.

Thats reason enough not to like them and completely avoid them. What kind of exchange is that. They hold your money but their support is nonexistent. Its not safe there. Get your money out as soon as possible and dont come back.

[trecore4]

Not a big concern after looking at the ratings of this website all over the internet. It's like miles and years away from the Alexa rank and seems to be scam according to net business rating website. There has to be proper interface than this as well proper handling of the support is most important part anywhere you go and it must be given with the ease.


FYI. Now onwards can't even access the website. Must have been Ponzi site with stealing money intentions. Better visit the popular exchangers around us. Bigger is the exchanger better it is.

[nasim7610]

We are analyzing all coinexchange coins and getting the list ready for pumping.

Invite your friends and get your BTC ready.

Pumping will start as soon as we hit 400 members.

Share this with friends: https://t.me/CoinEXPumps

[upline]

Coinexchange is SCAM
Coinexchange has stolen my tokens.
ticket 25107

update: tokens received

[marto25]

https://www.coinexchange.io/ - Exchange, whose support is not responding and does not solve anything.
Hooray !

I'm sorry if I made a mistake with the section. I do not understand where to write this topic.

same here... 3 weeks no respond from support. Tx invalid!

[AndyCY]

DOGE, txid=2 for 2 weeks. no answer whatsoever.

probably this "2" digit in txid is the minimum waiting time in weeks. or years...